Faitma Mohammed Al Badi, Jacob Cherian, Sherine Farouk and Moza Al Nahyan
Nurses who are more engaged in their work, and have the right job characteristics and positive organizational factors, are expected to perform better. The purpose of this study is…
Abstract
Purpose
Nurses who are more engaged in their work, and have the right job characteristics and positive organizational factors, are expected to perform better. The purpose of this study is to improve the performance in the healthcare sector in the United Arab Emirates (UAE), thus this study explored the job characteristics and organizational factors that affect work engagement and job performance of nurses.
Design/methodology/approach
Nurses (N = 2,369) working in the public healthcare sector in the UAE were asked to provide their perceptions on work engagement and its antecedents, their performance and how they perceive justice in their workplace.
Findings
Regardless of job demands, nurses’ job performance remained unaffected by demographic factors, which was a striking finding: nurses provide quality services and manage to accomplish their tasks, at any level of demand. Justice acted as a moderator of the relationship between job resources and work engagement, which was a new addition to the literature. Nurses with low overall perceptions of justice had stronger links between job resources and work engagement. Even if the level of justice was perceived as low, work engagement remained unaffected.
Originality/value
Work engagement is a critical issue, but has received little attention, with most focusing on its relationship with performance as the outcome variable. This paper has therefore enriched the literature and is significant in both country and sector.
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Abdulla Ahmed Al-Ali, Sanjay Kumar Singh, Moza Al-Nahyan and Amrik Singh Sohal
This paper aims to examine the influence of change leadership on organizational culture and change management practices in public-sector firms in the United Arab Emirates (UAE)…
Abstract
Purpose
This paper aims to examine the influence of change leadership on organizational culture and change management practices in public-sector firms in the United Arab Emirates (UAE). It also examines the mediating role of organizational culture on the interactions between leadership and change management programmes in the organization.
Design/methodology/approach
An empirical test of the hypotheses using confirmatory factor analysis and structural equation modelling were applied to data collected from 210 middle-management respondents of public-sector organizations in the UAE.
Findings
The findings suggest that change-oriented leadership has a positive and significant direct effect on planned change (ß = 0.20, p < 0.01) and a positive and significant but indirect effect on planned change (ß = 0.279, p < 0.01) and emergent change (ß = 0.262, p < 0.01) change. Furthermore, hierarchical culture was found to positively and significantly impact directly on both planned (ß = 0.480, p < 0.001) and emergent (ß = 0.245, p < 0.01) change management in the UAE public-sector service organizations.
Practical implications
Based on the study’s findings, the role of the hierarchical culture in effecting change in the UAE public-sector organizations provides new and significant insights into the research literature on organizational culture as regards change management issues and the challenges facing these organizations.
Originality/value
The study makes a significant original contribution toward knowledge on the management of organizational change in UAE public-sector service organizations. It has practical implications for managers and leaders confronting organizational change management in the UAE.
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Moza Tahnoon Al Nahyan, Amrik Sohal, Yaser Hawas and Brian Fildes
This paper aims to examine four key management processes, namely, communication, coordination, decision-making and knowledge-sharing, to determine how these impact on…
Abstract
Purpose
This paper aims to examine four key management processes, namely, communication, coordination, decision-making and knowledge-sharing, to determine how these impact on transportation infrastructure project success. The context for this study is the construction of a major highway in the United Arab Emirates.
Design/methodology/approach
Multiple sources of data are used in this case study that include the following: examination of various documents relating to the project in question; interviews with ten key stakeholders involved with the construction of the project; observations made during the site visit and interviews conducted with four site engineers; a focus group conducted with six key stakeholders involved in the project; and finally interviews conducted with the Minister of Public Works and the Director-General of the Ministry of Public Works. Analysis was conducted using NVivo.
Findings
Identification and involvement of key stakeholders, particularly in the early phases of a construction project, is found to be highly critical. Managers must develop detailed understanding of stakeholders’ influence in terms of their legitimacy, power and urgency in achieving effectiveness of the management processes.
Originality/value
The study highlights how different stakeholders influence communication, coordination, decision-making and knowledge-sharing at different stages of the construction project. Hence, understanding stakeholder’s level of legitimacy, power and urgency across the different stages of a project is highly critical.
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Moza Tahnoon Al Nahyan, Muna Saeed Al Suwaidi, Noora Al Zaabi, Fatima Al Qubaisi and Fauzia Jabeen
Based on the componential theory of organizational creativity and innovation, this study examined the relationship between managerial coaching (MC) and innovative work behavior…
Abstract
Purpose
Based on the componential theory of organizational creativity and innovation, this study examined the relationship between managerial coaching (MC) and innovative work behavior (IWB). It focused on the mediating role of psychological empowerment and the moderating role of task interdependence.
Design/methodology/approach
The self-administered questionnaires were used to collect data from 420 employees of the United Arab Emirates’s public sector organizations. A hierarchical linear model (HLM) with different regression techniques was used.
Findings
The results showed that MC directly influences IWB. The path analysis also revealed that MC has an indirect effect on IWB via psychological empowerment. The moderating role of task independence in MC and IWB was also revealed.
Practical implications
The findings shall provide insights that will help practitioners and academics understand frontline employees' innovative behavior in public sector settings and formulate strategies that will increase the involvement of employees in displaying innovation-based activities at the workplace.
Originality/value
This study adds value to the literature by integrating the componential theory of organizational creativity and innovation in public sector settings.
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Moza Tahnoon Al Nahyan, Jawaher Majdi Al Ahbabi, Mesheal Abdulmohsen Alabdulrahman, Ibrahim Alhosani, Fauzia Jabeen and Sherine Farouk
Grounded in social cognitive career theory, this study investigates how employees' perceptions of job security and well-being affected their performance during the COVID-19…
Abstract
Purpose
Grounded in social cognitive career theory, this study investigates how employees' perceptions of job security and well-being affected their performance during the COVID-19 pandemic. It also examines the moderating effects of perceived organizational support and psychological capital on well-being and performance.
Design/methodology/approach
Using a two-wave time-lagged design, data were collected from 279 frontline employees in public service organizations in Saudi Arabia.
Findings
The study’s results show that perceived job security significantly affects job performance. Employee well-being significantly and positively influences job performance and partially mediates the relationship between perceived job security and job performance. Additionally, perceived organizational support and psychological capital positively moderated the relationship between employee well-being and job performance during the pandemic.
Practical implications
This study suggests that policymakers and practitioners need to prioritize addressing the job security concerns and well-being of frontline employees during a pandemic to enhance employee performance.
Originality/value
Our findings present significant implications for policymakers in the context of job security and performance within public organizations in emerging countries.
研究目的
本研究以社會認知生涯理論為基礎,去探討在2019冠狀病毒病疫情期間,僱員對職業保障和福祉的看法如何影響他們的工作績效; 研究亦擬探討感知組織支持和心理資本對福祉和工作績效所起的調節作用。
研究方法
研究人員使用雙波時間遞延設計收集數據; 數據取自於沙特阿拉伯的公共服務組織內工作的279名一線員工。
研究結果
研究結果顯示,僱員的感知職業保障會對他們的工作績效有顯著的影響; 另外,僱員的福祉會正面和顯著地影響他們的工作績效; 而且,僱員的福祉也會局部地調節感知職業保障與工作績效之間的關係。再者,研究人員發現,在大流行期間,感知組織支持和心理資本正面調節了僱員福祉與工作績效之間的關係。
研究的啟示
研究結果建議政策制定者和從業人員必須於大流行肆虐期間,優先處理有關職業保障的關注和一線員工的福祉,俾能提升僱員的工作績效。
研究的原創性
本研究的結果為政策制定者提供了重要的啟示,幫助他們於公共組織的環境內,能更有效地處理關於職業保障和僱員工作績效的事宜。
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Moza Rashed AlShehhi, Jacob Poopada Cherian, Sherine Farouk and Moza Al Nahyan
This study aims to analyze how international entrepreneurial orientation mediates the relationship between influential dynamic capabilities and the internationalization success of…
Abstract
Purpose
This study aims to analyze how international entrepreneurial orientation mediates the relationship between influential dynamic capabilities and the internationalization success of small and medium-sized enterprises (SMEs) in the context of the United Arab Emirates (UAE).
Design/methodology/approach
Adopting a quantitative approach, the researchers designed a questionnaire based on an extensive literature review and used structural equation modeling to ascertain the mediating role of international entrepreneurial orientation in the relationship between influential dynamic capabilities and SMEs' internationalization success.
Findings
The findings of this study indicate that international entrepreneurship orientation mediates the relationship between dynamic capabilities and internationalization success, as the indirect impact value is greater than the direct effect value for the relationship. Because the existence of the mediator in the model has no significant impact on the model's direct effects, full mediation is the most appropriate mediation type.
Research limitations/implications
This study has some limitations. One of the major limitations of this study relates to the limited finances of the incumbent, as the questionnaires were delivered to the respondents via email, but the incumbent had to follow up with phone calls and reminders. Second, this study mainly relied upon primary data and analysis based on the use of qualitative techniques; in future, researchers can incorporate qualitative aspects using interviews and other qualitative analysis tools and techniques. Third, limitation relates to sample size, as the sample size of research was above 500 but was limited to just UAE. Future researchers can conduct a cross-sectional analysis to determine the mediating role of different factors for the promotion of internationalization.
Practical implications
This study highlights the fundamental factors affecting the internationalization of SMEs in the UAE context, which has rarely been discussed. This study broadens the scope of internationalization by discussing its impact on SMEs' financial and non-financial performance.
Social implications
This study will contribute to the advancement of current information about the elements that impact the internationalization of SMEs and develop a new framework for analyzing SMEs' internationalization in the UAE.
Originality/value
This study contributes to the literature by developing and testing a framework based on a comprehensive literature review to include different factors and their constructs that impact the potential internationalization of SMEs in developing economies. This study identifies and addresses a research gap regarding the relationship between internationalization and company performance among UAE SMEs.
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Mohammad Faraz Naim, Nazia Shehzad, Moza Tahnoon Al Nahyan, Fauzia Jabeen and Antonio Usai
This study aims to test the relationship between knowledge sharing and employee engagement. In particular, the mediating and moderating roles of competency development and social…
Abstract
Purpose
This study aims to test the relationship between knowledge sharing and employee engagement. In particular, the mediating and moderating roles of competency development and social climate, respectively, are also the focus of this research.
Design/methodology/approach
Of self-completed questionnaires collected from luxury hotels in India, 507 are usable for data analysis. The structural equation modelling (SEM) was used to examine the proposed hypotheses.
Findings
The structural equation modeling–based results illustrate a positive significant association between knowledge sharing and employee engagement. Also, there is a significant support to establish the mediating effect of competency development and the moderating effect of social climate on this relationship. The expansion of competencies of employees achieved through knowledge sharing leads to higher engagement.
Research limitations/implications
This work is carried out in Indian hospitality sector and may not be generalizable to other cultural settings.
Practical implications
This study’s results add to the knowledge sharing scholarship by envisaging a possible association with an employee attitudinal outcome, i.e. employee engagement.
Originality/value
To the best of the authors’ knowledge, this is one of the first studies to unravel the social processes through which knowledge sharing enhances competency development, and subsequently employee engagement, mainly through the influence of social climate.
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Abdulraheem Ali Alhosani, Sanjay Kumar Singh and Moza Tahnoon Al Nahyan
The purpose of this paper is to develop a conceptual model on students’ academic achievement that is well grounded in the academic research in the domain. The paper aims to weave…
Abstract
Purpose
The purpose of this paper is to develop a conceptual model on students’ academic achievement that is well grounded in the academic research in the domain. The paper aims to weave together the divergent research findings into a comprehensive model for use by all the stakeholders.
Design/methodology/approach
It is a literature review-based paper wherein research papers on the factors that influence the academic achievement of the students were studied. The empirical evidence from literature that fits the context of this study was analyzed and used to propose a workable model.
Findings
A framework to understand the role of factors affecting students’ academic achievement was proposed. It was found that school leadership and climate together affect the academic achievement of the students, but mediated by the involvement of the parents of the students.
Research limitations/implications
As this paper is a literature review, a framework on the determinants of academic achievements of the students has been proposed but yet to be tested empirically.
Practical implications
The schools leadership and the policy-makers can effectively leverage the findings of the study to enhance the academic achievement of students in a school context.
Originality/value
There are few research-based studies on the determinants of the academic achievement of students. This paper has identified key variables which play a significant role in helping enhance academic achievement of the students.
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Moza Tahnoon Al Nahyan, Yaser E. Hawas, Mohsin Raza, Hamad Aljassmi, Munjed A. Maraqa, Basil Basheerudeen and Mohammad Sherif Mohammad
The purpose of this paper is to present a framework to devise a system for ranking of traditional project delivery methods, regarding their suitability, against the varying levels…
Abstract
Purpose
The purpose of this paper is to present a framework to devise a system for ranking of traditional project delivery methods, regarding their suitability, against the varying levels of mega project attributes.
Design/methodology/approach
The proposed system employs input and output interfaces and a granular (fuzzy rule base) component for estimating the subjective levels of risks, opportunities, and constraints and then mapping them to a decision matrix. A questionnaire has been designed (using the SurveyGizmo® platform) to collect the perceptions of the various project stakeholders and use them. A total of 127 stakeholders completed the survey form in full.
Findings
The survey data were used to calibrate the fuzzy logic model of the granular component. The envisioned system computes, for each possible delivery method, an index that reflects the suitability (of the corresponding delivery method) on an ordinal scale.
Originality/value
The devised decision support system is likely to lessen the dependency of “accurate decision” on “the experience of the decision-makers.” It will also enable ranking the various project delivery methods based on the various project and stakeholder attributes that are likely to affect the project risks, opportunities and constraints.
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Huda Al Matroushi, Fauzia Jabeen, Sherine Farouk and Moza Tahnoon Al Nahyan
Encouraging innovation in small and medium enterprises (SMEs) is one of the government's main policy initiatives at the local, regional, and national levels in the United Arab…
Abstract
Encouraging innovation in small and medium enterprises (SMEs) is one of the government's main policy initiatives at the local, regional, and national levels in the United Arab Emirates (UAE). This study's primary purpose is to explore the innovation characteristics, challenges, and factors influencing innovation in the Emirati female-owned nascent, start-up, and established SMEs. A semi-structured interview method was used to explore ten Emirati female entrepreneurs' experiences on innovation and adoption intent, and the data were analyzed using NVIVO software. The analysis reveals that respondents believed in a strong vision, education, and risk-taking attitude as an innovative entrepreneur's essential characteristics. Furthermore, new technology adoption, networking, implementation of new or improved products, processes, marketing, and organizational innovation are considered essential to help entrepreneurs commercialize their innovative business idea. This study's findings will help policymakers and business women's councils identify the specific inhibitors and facilitators linked to innovation. The results will help develop various effective policies to promote innovation among Emirati women-owned SMEs.