The impact of knowledge sharing on employee engagement through the mediating role of competency development and moderating role of social climate
Journal of Knowledge Management
ISSN: 1367-3270
Article publication date: 6 May 2024
Issue publication date: 25 July 2024
Abstract
Purpose
This study aims to test the relationship between knowledge sharing and employee engagement. In particular, the mediating and moderating roles of competency development and social climate, respectively, are also the focus of this research.
Design/methodology/approach
Of self-completed questionnaires collected from luxury hotels in India, 507 are usable for data analysis. The structural equation modelling (SEM) was used to examine the proposed hypotheses.
Findings
The structural equation modeling–based results illustrate a positive significant association between knowledge sharing and employee engagement. Also, there is a significant support to establish the mediating effect of competency development and the moderating effect of social climate on this relationship. The expansion of competencies of employees achieved through knowledge sharing leads to higher engagement.
Research limitations/implications
This work is carried out in Indian hospitality sector and may not be generalizable to other cultural settings.
Practical implications
This study’s results add to the knowledge sharing scholarship by envisaging a possible association with an employee attitudinal outcome, i.e. employee engagement.
Originality/value
To the best of the authors’ knowledge, this is one of the first studies to unravel the social processes through which knowledge sharing enhances competency development, and subsequently employee engagement, mainly through the influence of social climate.
Keywords
Acknowledgements
Data availability: The data sets generated during and/or analyzed during the current study are not publicly available due to the involvement of human respondents but are available from the corresponding author on reasonable request.
Conflict of interest: The authors declare that there is no conflict of interest.
Ethical approval: “All procedures performed in studies involving human participants were in accordance with the ethical standards of the institutional and/or national research committee and with the 1964 Helsinki declaration and its later amendments or comparable ethical standards.”
Informed consent: “Informed consent was obtained from all individual participants included in the study.”
Disclosure statement: The authors report no conflicts of interest. The authors alone are responsible for the content and writing of this article.
Citation
Naim, M.F., Shehzad, N., Al Nahyan, M.T., Jabeen, F. and Usai, A. (2024), "The impact of knowledge sharing on employee engagement through the mediating role of competency development and moderating role of social climate", Journal of Knowledge Management, Vol. 28 No. 7, pp. 1889-1916. https://doi.org/10.1108/JKM-04-2023-0276
Publisher
:Emerald Publishing Limited
Copyright © 2024, Emerald Publishing Limited