Bernard J. Jansen, Mimi Zhang and Amanda Spink
To investigate and identify the patterns of interaction between searchers and search engine during web searching.
Abstract
Purpose
To investigate and identify the patterns of interaction between searchers and search engine during web searching.
Design/methodology/approach
The authors examined 2,465,145 interactions from 534,507 users of Dogpile.com submitted on May 6, 2005, and compared query reformulation patterns. They investigated the type of query modifications and query modification transitions within sessions.
Findings
The paper identifies three strong query reformulation transition patterns: between specialization and generalization; between video and audio, and between content change and system assistance. In addition, the findings show that web and images content were the most popular media collections.
Originality/value
This research sheds light on the more complex aspects of web searching involving query modifications.
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Shuhao Li, Yuhang Zhang and Mimi Chen
This study aims to investigate the different effects of physical and social servicescapes on brand love for internet-famous restaurants, focusing on their pathways and strengths…
Abstract
Purpose
This study aims to investigate the different effects of physical and social servicescapes on brand love for internet-famous restaurants, focusing on their pathways and strengths of influence.
Design/methodology/approach
Structural equation modeling was applied to analyze data from 387 online questionnaires in China.
Findings
Results indicate that social servicescape directly influences brand love for internet-famous restaurants, while physical servicescape does not. The effect of physical servicescape on brand love for internet-famous restaurants is mediated by perceived coolness and perceived enjoyment, whereas social servicescape’s influence is mediated solely by perceived enjoyment. Overall, physical servicescape has a stronger impact on brand love for internet-famous restaurants compared to social servicescape.
Practical implications
The findings help internet-famous restaurants create effective physical and social servicescapes to enhance brand love, underscoring that physical servicescape is more crucial than social servicescape for cultivating this love.
Originality/value
This study contributes to the literature by analyzing the heterogeneous pathways and strengths of physical and social servicescapes influencing brand love for internet-famous restaurants, while highlighting the mediating role of perceived coolness and expanding the application scope of cognitive appraisal theory.
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Laurie Wu, Han Shen, Mimi Li and Qian (Claire) Deng
This study aims to address a novel information sharing phenomenon among many hospitality consumers, that is, sharing information during, rather than weeks after, a hospitality…
Abstract
Purpose
This study aims to address a novel information sharing phenomenon among many hospitality consumers, that is, sharing information during, rather than weeks after, a hospitality consumption experience. Specifically, this study tests if including a temporal contiguity cue in a review can significantly enhance the purchase intention of other consumers toward the reviewed business.
Design/methodology/approach
A 2 (personal sense of power) × 2 (temporal contiguity cue: manipulated to be absent vs present) quasi-experiment was conducted in this research. Floodlight analysis with the Johnson–Neyman technique was used to test the interaction effect. Hayes’ PROCESS procedure was used to test the mediation effects.
Findings
The study found that, for powerless consumers, temporal contiguity cue can effectively enhance the perceived trustworthiness of the review and purchase intention toward the reviewed business. Conversely, for powerful consumers, temporal contiguity cue can significantly reduce the perceived trustworthiness of the review and purchase intention toward the business. Mediation test further revealed evidence for the underlying psychological mechanism for these effects.
Originality/value
Revealing the mixed effects of a novel factor, temporal contiguity cue, on consumer responses toward online hospitality reviews, the current research contributes to the expanding stream of theoretical and managerial knowledge on online review management in social media platforms.
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Nancy J. Adler (USA), Sonja A. Sackmann (Switzerland), Sharon Arieli (Israel), Marufa (Mimi) Akter (Bangladesh), Christoph Barmeyer (Germany), Cordula Barzantny (France), Dan V. Caprar (Australia and New Zealand), Yih-teen Lee (Taiwan), Leigh Anne Liu (China), Giovanna Magnani (Italy), Justin Marcus (Turkey), Christof Miska (Austria), Fiona Moore (United Kingdom), Sun Hyun Park (South Korea), B. Sebastian Reiche (Spain), Anne-Marie Søderberg (Denmark and Sweden), Jeremy Solomons (Rwanda) and Zhi-Xue Zhang (China)
The COVID-19 pandemic and its related economic meltdown and social unrest severely challenged most countries, their societies, economies, organizations, and individual citizens…
Abstract
The COVID-19 pandemic and its related economic meltdown and social unrest severely challenged most countries, their societies, economies, organizations, and individual citizens. Focusing on both more and less successful country-specific initiatives to fight the pandemic and its multitude of related consequences, this chapter explores implications for leadership and effective action at the individual, organizational, and societal levels. As international management scholars and consultants, the authors document actions taken and their wide-ranging consequences in a diverse set of countries, including countries that have been more or less successful in fighting the pandemic, are geographically larger and smaller, are located in each region of the world, are economically advanced and economically developing, and that chose unique strategies versus strategies more similar to those of their neighbors. Cultural influences on leadership, strategy, and outcomes are described for 19 countries. Informed by a cross-cultural lens, the authors explore such urgent questions as: What is most important for leaders, scholars, and organizations to learn from critical, life-threatening, society-encompassing crises and grand challenges? How do leaders build and maintain trust? What types of communication are most effective at various stages of a crisis? How can we accelerate learning processes globally? How does cultural resilience emerge within rapidly changing environments of fear, shifting cultural norms, and profound challenges to core identity and meaning? This chapter invites readers and authors alike to learn from each other and to begin to discover novel and more successful approaches to tackling grand challenges. It is not definitive; we are all still learning.
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Wei Long, Mimi Wu, Fasha Li, Jiyao Wang and Wei Deng
The purpose of this paper is to develop the micro-electro-mechanical systems (MEMS) technology has created the conditions for the study of microfluidic technology. Microfluidic…
Abstract
Purpose
The purpose of this paper is to develop the micro-electro-mechanical systems (MEMS) technology has created the conditions for the study of microfluidic technology. Microfluidic technology has become a very large branch in the MEMS field over the past decade. For aerostatic thrust bearing, the micro-fluidic gas flow in a small-scale gas film between two parallel plates is the subject of many studies. Because of the thin gas in the film, velocity slip occurs at the interface, which causes the gas flow pattern to change in the lubricating film. So, it is important to clarify the mechanism and pressure characteristics in thin firm gas flow.
Design/methodology/approach
First, a new assumption and corresponding models for the flow regime were established by theoretical analysis. Second, computational simulations about pressure distribution and velocity were given by a large-scale atomic/molecular massively parallel simulator (LAMMPS). Third, comparison of the results of LAMMPS simulation and direct simulation Monte Carlo calculation were made to verify the reliability of above results.
Findings
The gas flow mechanism and corresponding regulations are significantly different from traditional pneumo dynamics, which can be described by Navier–Stokes equations accurately. Combining theatrical study and computational results, the stratification theory of the gas film was verified. The research shows that when the gas flow rate increased, the pressure of the gas film decreased, the thickness of the continuous flow layer increased, the thickness of the thin layer decreased and the layered pressure in the gas film disappeared. In this case, velocity slippage could be ignored.
Originality/value
First, this paper established an analytical model of the gas film support and proposed a film stratification theory. The gas film was divided into the near wall layer, the thin layer and the continuous layer, which was proved by the calculation of LAMMPS flow simulation. The velocity slip boundary conditions theory is feasible. Second, the gas film size of the flat plate is at the micron level, which cannot be observed in its flow regimen, only determined by calculation and simulation. This paper proposes a new model and a new tool to analyze gas flow in gas films.
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Iddrisu Kasim, Abdul-Rasheed Amidu and Deborah Levy
There is a shift in the traditional professional practice approaches to information search and processing. As a result, this review paper examines emerging property valuation…
Abstract
Purpose
There is a shift in the traditional professional practice approaches to information search and processing. As a result, this review paper examines emerging property valuation models in property literature and the factors affecting their application in professional practice. It advocates for a new or extended paradigm for developing models that align with industry regulations.
Design/methodology/approach
A scoping review approach was adopted to explore property valuation models, the factors influencing their development and their application in professional practice. We summarise the extant literature to understand the concepts, current debates and research trends. A snowball technique using an author citation search was undertaken to ensure that relevant studies were not excluded.
Findings
The findings indicate that challenges in decision-making with traditional valuation methods have led to the creation of advanced valuation models and spatial/database systems. However, technological challenges have hindered the adoption and implementation of these advanced valuation approaches. The study also points out an overemphasis on model development in current property research, neglecting impact assessment and widening the research-practice gap in the property sector.
Originality/value
This study underscores the need for impact analysis to understand the challenges in adopting and engaging with property innovations. We recommend developing industry-specific advanced property valuation models collaboratively through research–practice partnerships. This collaborative approach would help align advanced property valuation models with existing regulations, established standards and practices, ultimately facilitating the institutionalisation and normalisation of innovations within the property industry.
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Qi Yan, Hanqin Zhang and Mimi Li
Programming of festivals is more and more becoming a source from which the competitive advantages of the festivals may originate. This study aims to conceptualize the…
Abstract
Purpose
Programming of festivals is more and more becoming a source from which the competitive advantages of the festivals may originate. This study aims to conceptualize the dimensionality of programming quality of festivals and empirically test it and its relationships with the satisfaction and behavioral intention levels of festival visitors.
Design/methodology/approach
Structured interviews were conducted with 350 visitors to a cultural festival. Structural equation modeling (SEM) was utilized in the data analysis.
Findings
The programming quality of festivals was found to consist of six dimensions, namely diversity, stakeholder balance, incrementality, simultaneity, flexibility and linkage. Meanwhile, the positive effects of festival programming quality on the satisfaction and behavioral intention levels of festival visitors are confirmed.
Research limitations/implications
This study is limited for possible inexhaustiveness of the dimensions proposed and examined. Future research is needed to make the current measurement more rigorous, succinct and comprehensive.
Practical implications
This study can offer some valuable insights for festival planners and organizers to better design, operate and manage their festival to such an extent that the experiences of festival visitors are maximized, visitor satisfactions are enhanced, and re‐visits to future festivals facilitated.
Originality/value
This study makes its contribution to better understanding of festival programming quality, where artistic, emotional and technological aspects are integrated. This study aims to delineate the entirety of programming quality of festivals and its relationships to the satisfaction and behavioral intention levels of festival visitors.
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Abstract
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Xuan Wang, Mimi Xiao and Liangding Jia
Organizational wicked problems are ill-defined phenomena arising in complex environments with intertwined and evolving interests. This paper aims to use a nonlinear…
Abstract
Purpose
Organizational wicked problems are ill-defined phenomena arising in complex environments with intertwined and evolving interests. This paper aims to use a nonlinear epistemological approach to explore how multiple management decision tools work together to form configurational paths to deal with organizational wicked problems and to propose some heuristic toolkits for tackling them.
Design/methodology/approach
Based on interviews with 53 senior executives dealing with 62 organizational wicked problems, this paper uses grounded theory to construct an antecedent theoretical framework and then uses qualitative comparative analysis (QCA) to conduct configuration analysis on the strategy portfolios that can tackle organizational wicked problems.
Findings
This paper used grounded theory to identify six theoretical dimensions as management decision tools for dealing with organizational wicked problems: change adaptation, goal performing, administration, mechanical integration, organic integration and entrepreneuring. In addition, this paper used QCA to explore and propose three heuristic toolkits – synergy oriented, institution oriented and innovation oriented – as multiple equivalent paths to help deal with organizational wicked problems.
Originality/value
This paper uses configuration analysis instead of the net effect analysis of the traditional econometric method and captures multiple antecedent conditions for decision-makers to deal with organizational wicked problems from a holistic perspective. This paper constructs three heuristic toolkits and matches each of them with the most suitable type of organizational wicked problem, constructing a complete research chain of “identifying–tackling” the organizational wicked problem and providing a reference for organizations facing similar situations in future practice.