Labelling a food product for the UK market can be an arduous task with many potential pitfalls. The Legislation Section of the Leatherhead Food RA has developed a range of…
Abstract
Labelling a food product for the UK market can be an arduous task with many potential pitfalls. The Legislation Section of the Leatherhead Food RA has developed a range of services to help the food industry avoid making these costly mistakes. Michele Wells describes the help the RA offers.
Michele C. Everett and Margaret S. Barrett
The purpose of this paper is two‐fold: first, to provide a description and theoretical rationale for a methodological innovation used to explore relationships visitors form with a…
Abstract
Purpose
The purpose of this paper is two‐fold: first, to provide a description and theoretical rationale for a methodological innovation used to explore relationships visitors form with a single museum over time; and second, to examine and critique the research outcomes in light of this approach.
Design/methodology/approach
To probe individual relationships with a museum, in this narrative inquiry, a unique method of data generation was developed – a “guided tour” of the museum. The guided tour, led by participants, provided a context and purpose for rich conversations between researcher and participant and deepened the relational quality of the research.
Findings
The quality of the researcher‐participant relationship played a critical role in shaping understandings, gained through the research process, about the phenomenon under investigation and self.
Research limitations/implications
Findings from the study document that novel insights emerge when opportunities to strengthen the researcher‐participant relationship are built into the research design.
Originality/value
This paper illustrates the value of employing strategies that deepen the relational quality in narrative research.
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Ahmed Ayman and Mahitab Mohamed Shahin
Firms that are selling a relatively new market offering have to create the need for that offering. House Wonders entered a market that was not that well-informed about their…
Abstract
Learning outcomes
Firms that are selling a relatively new market offering have to create the need for that offering. House Wonders entered a market that was not that well-informed about their market offering, and thus, have experimented with several communication channels that had different cost, and naturally different results. The purpose of this case is to encourage the students to compare and contrast the different communication methods, discuss their usage by House Wonders and come up with the best communication strategy.
Case overview/synopsis
This case simulates the challenges faced by a department store that is specialized in home improvement and hardware that recently started operations in Egypt. The store heavily emphasizes the role of “do it yourself” products, which is relatively new to the Egyptian customers. The case study presents the current economic conditions in Egypt, the company profile of the store and its parent company. The following sections involve explaining the concept of “do it yourself,” and other competitive advantages the store, House Wonders, has and how the management team managed to make the best out of it. The case study is concluded by explaining that in spite of all their efforts, the team is still faced with a number of challenges that are yet to be resolved, the most important of which is how to better reach the targeted segment.
Complexity academic level
Undergraduate/ MBA.
Supplementary materials
Teaching Notes are available for educators only. Please contact your library to gain login details or email support@emeraldinsight.com to request teaching notes.
Subject code
CSS 8: Marketing.
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In this phenomenological study, the experiences of seven Black women faculty at predominantly White institutions (PWIs) who are working toward tenure and promotion are presented…
Abstract
In this phenomenological study, the experiences of seven Black women faculty at predominantly White institutions (PWIs) who are working toward tenure and promotion are presented. The use of phenomenology, specifically in-depth interviews, gives voice to the women as they share the essence of their experiences including their perceived supports and barriers. Understanding their experiences adds to the literature on women of color in education and has the implications for schooling and community, and support structures essential to the success of Black women and all women of color in academe.
Michèle A. Bowring and Joanna Brewis
The purpose of this paper is to explore the ways in which Canadian lesbians and gay men manage their non‐hegemonic identities in organizations, given the relative paucity of…
Abstract
Purpose
The purpose of this paper is to explore the ways in which Canadian lesbians and gay men manage their non‐hegemonic identities in organizations, given the relative paucity of qualitative data in the area, the importance of work as a site for identity projects in the contemporary west and growing pressure on employers to attend to sexual orientation as part of diversity management initiatives.
Design/methodology/approach
Data were gathered through 16 semi‐structured interviews with lesbian and gay workers from three Canadian cities.
Findings
The data emphasize the importance of organizational environments in which queer people feel able to integrate their identity at work with their identity in the rest of their lives. Role models were identified as especially important in this regard, particularly for women who talked of the organizational “double jeopardy” of being female and a lesbian.
Research limitations/implications
Although the data reported here are not generalizable, it is worrying that they echo many earlier studies on the negative aspects of lesbian and gay workplace experience. One key implication is that those employees who conform most closely to what Butler calls the heterosexual matrix are less likely to experience problems related to their sexual orientation.
Originality/value
This paper indicates several themes which are not extensively travelled in the existing literature, including the suggestion that coming out to colleagues is easier if one is in a long‐term relationship, as well as a sense that having to negotiate such disclosure simultaneously enhances work‐related interpersonal skills.
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Nawel Lafioune, Erik Andrew Poirier and Michèle St-Jacques
The purpose of this study is to frame digital transformation (DT) within municipalities to improve the life cycles of urban infrastructure.
Abstract
Purpose
The purpose of this study is to frame digital transformation (DT) within municipalities to improve the life cycles of urban infrastructure.
Design/methodology/approach
The study provides the results from a systematic review of the literature on concepts of DT and its implications for municipalities, barriers and challenges to DT, as well existing DT frameworks for municipalities and their built assets. This literature review leads to the development of a DT framework to help cities conduct a planned and federated DT beforehand. Then, workshops are conducted with two major Canadian municipalities.
Findings
The results of these studies point to the need for a dedicated DT framework for municipalities because of their particular context and their role and proximity to citizens. The theoretical framework develops 22 elements, which are divided among 6 categories. Through its application, the framework helps to identify and target the predominant issues hindering the DT of municipalities, specifically “legacy practices” and “data management.”
Research limitations/implications
Limitations include limited experimental conditions and small sample size. Further work is needed to validate the framework. Other approaches are advocated to complement the data collection and analysis to generate more convincing results.
Practical implications
The theoretical framework was validated through two case studies on two large Canadian municipalities.
Social implications
Municipalities maximize the value they provide to citizens and to be at the forefront of resilience and sustainability concerns. The use of technology, digital processes and initiatives helps cities to improve planning, optimize works and provide better services to citizens.
Originality/value
The framework is original in that it specifically aligns assets management with DT in a municipal context.
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Michele L. Schaff and Jeffery E. Schaff
Discusses the significance of the Illinois Supreme Court ruling in Van Dyke v. White, which clarified that annuities are not securities in the state of Illinois, with a particular…
Abstract
Purpose
Discusses the significance of the Illinois Supreme Court ruling in Van Dyke v. White, which clarified that annuities are not securities in the state of Illinois, with a particular focus on the ramifications to insurance, brokerage and investment advisory standards of care as well as causes of action for breaches thereof.
Design/methodology/approach
Describes the Court’s ruling as it relates to the industry going forward. Does not discuss the specifics of the plaintiff’s case or history.
Findings
The statutory language of Illinois’ securities laws specifically excludes annuities from the definition of securities. For this reason, the Illinois Department of Insurance has sole authority over regulating annuities, giving the Illinois Department of Securities no authority, except to the extent there is an investment advisor breach pursuant to §12(J) of the Illinois Securities Law of 1953. The industry has yet to react or adjust to the Court’s ruling, so there may be a future wave of reactions.
Originality/value
Assists the reader in understanding the unique regulatory environment of annuities in Illinois, the relevant standards of care related to annuity advice and transactions, and remedies for grievances after the Illinois Supreme Court ruling in Van Dyke v. White.