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Article
Publication date: 3 February 2025

Michael Williamson, Jason Doyle, Brooke Harris-Reeves and Kevin Filo

Active supporters and the organisations they form are crucial stakeholders for football clubs. Previous literature has noted the increasing interest and positive outcomes…

25

Abstract

Purpose

Active supporters and the organisations they form are crucial stakeholders for football clubs. Previous literature has noted the increasing interest and positive outcomes associated with corporate social responsibility initiatives within sport organisations, which fans perceive and include employee wellbeing. Whilst scholars have explored various stakeholders’ perceptions of athlete wellbeing, an opportunity exists to understand how active supporters perceive athlete wellbeing programmes. Thus, the purpose of the current research was to explore the perceptions of A-League Men’s active supporters regarding an athlete wellbeing programme.

Design/methodology/approach

Informed by stakeholder theory, active supporters of the A-League provided their perceptions of the Player Development Programme (PDP) – the athlete wellbeing programme associated with professional football in Australia. Data were collected through open-ended questions within an online survey and analysed through inductive thematic analysis.

Findings

Three themes were generated that answer the research question: impactful and beneficial; worthy of more attention and promotion and limited understanding. These themes underscore the positive impact of the wellbeing programme on both the club and its athletes whilst highlighting the necessity for increased programme visibility within the club and the broader community.

Originality/value

The current study’s findings contribute to the sport management literature by exploring active supporters’ perceptions of an athlete wellbeing programme in football. Since athlete wellbeing is essential for active supporters, including wellbeing initiatives within the club’s corporate social responsibility initiatives could produce positive marketing and sponsorship outcomes for clubs.

Details

International Journal of Sports Marketing and Sponsorship, vol. 26 no. 6
Type: Research Article
ISSN: 1464-6668

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Article
Publication date: 1 February 1994

MARGARET WATSON

This paper deals with two user‐related themes: the development of a user audit and training. The author suggests that a user audit should be carried out within an organisation…

404

Abstract

This paper deals with two user‐related themes: the development of a user audit and training. The author suggests that a user audit should be carried out within an organisation before the full records audit takes place. The underlying rationale for such an audit is suggested by the author to be firstly, that employees will better understand the relevance of the ensuing records audit; secondly, they will feel less threatened by any changes that take place as a result of the records audit; and thirdly, will feel more committed to the records management programme. The author asks whether it is financially feasible to conduct a user audit separate from the records audit itself, when running both audits together may diminish the value of the user audit. Finally, the issue of training is addressed. The author questions how the effectiveness of training can be measured, in records management terms.

Details

Records Management Journal, vol. 4 no. 2
Type: Research Article
ISSN: 0956-5698

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Article
Publication date: 1 May 1993

M. Jacques

Reports on total quality management at the University of Wisconsin‐Madison, as espoused by the University′s chancellor, Donna Shalala. Considers the prospects for the resurgence…

49

Abstract

Reports on total quality management at the University of Wisconsin‐Madison, as espoused by the University′s chancellor, Donna Shalala. Considers the prospects for the resurgence of the quality movement in US federal government now that Shalala is Secretary of Health and Human Resources.

Details

Managing Service Quality: An International Journal, vol. 3 no. 5
Type: Research Article
ISSN: 0960-4529

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Book part
Publication date: 9 March 2021

Kanchan Datta

The open objective of liberalization or globalization for the developed nations is the expansion of market or the creation of opportunities to produce and sale more and more goods…

Abstract

The open objective of liberalization or globalization for the developed nations is the expansion of market or the creation of opportunities to produce and sale more and more goods and/or services beyond the domestic market which ultimately lead the nation in the right path of development. On the other hand, this economic environment is a challenge for the developing or less developed or small nations with respect to share of world trade to compete with the developed or large nations with respect to the quality of the product, technology, skill of human resources, etc. There arise tariff impositions to protect the domestic economies to defend against the challenges. Under these circumstances, this chapter tries to investigate the impact of such tariff war measured by trade as a percentage of GDP on the per capita GDP of the nations. It finds that all the variables are cointegrated. The effect depends on how we measure world tariff, for example, the effect of tariff on trade is positive and significant when we measure the world tariff as simple mean of all products but the effect of tariff on trade is negative and statistically significant when we take tariff as weighted mean of all products. Similarly, the effect of tariff on per capita income is positive if tariff is measured with simple average of all products but this effect is negative and significant when it is measured with weighted mean of all products. In this case, imposition of world tariff (weighted mean of all products) declines world per capita income especially in short run.

Details

Global Tariff War: Economic, Political and Social Implications
Type: Book
ISBN: 978-1-80071-314-7

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Article
Publication date: 30 March 2010

Shaomin Wu, Keith Neale, Michael Williamson and Matthew Hornby

The purpose of this study is to highlight special characteristics of building services systems and investigate how practitioners view reliability and maintenance. These…

2225

Abstract

Purpose

The purpose of this study is to highlight special characteristics of building services systems and investigate how practitioners view reliability and maintenance. These characteristics include energy‐hungry services systems, operating modes, maintenance types, the relationship between procurement costs and maintenance costs.

Design/methodology/approach

The practitioners' viewpoints on reliability and maintenance are explored through a workshop. The authors wish to draw the attention of researchers in the reliability and maintenance community and furthermore emphasise the difference between building services systems and systems in industries other than construction.

Findings

It is shown that a lack of failure data and maintenance data is the main problem from both academic researchers' and industrial practitioner's points of view. The paper suggests that there exists no fixed cost ratio available to apply to building services systems; the analysis of RAMS (Reliability, Availability, Maintainability and Safety) should include duty cycles and the environment; and clients of the construction industry would benefit from mandating a LCC to be applied to the build.

Practical implications

The gap between academia and practitioners should be bridged through better understanding each other's needs. Accurately estimating the ratio between procurement and maintenance costs is needed from a whole life costing perspective.

Originality/value

This paper is a good reference for building designers, facility managers and maintenance staff of building services systems. It also offers reliability researchers references on special characteristics of building services systems.

Details

Journal of Quality in Maintenance Engineering, vol. 16 no. 1
Type: Research Article
ISSN: 1355-2511

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Article
Publication date: 1 April 1990

Paul Kaestle

Corporate organizational architecture needs to be redesigned to cope with metamorphic markets and blistering competitive intensity, and to benefit from evolving information…

438

Abstract

Corporate organizational architecture needs to be redesigned to cope with metamorphic markets and blistering competitive intensity, and to benefit from evolving information technology. Three case studies show businesses adapting their structures in inventive ways. Marriott, for one, broke with fifty years of tradition to take the reservations function out of the hands of the resident manager.

Details

Planning Review, vol. 18 no. 4
Type: Research Article
ISSN: 0094-064X

Available. Content available
Article
Publication date: 4 May 2012

325

Abstract

Details

Agricultural Finance Review, vol. 72 no. 1
Type: Research Article
ISSN: 0002-1466

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Article
Publication date: 15 February 2013

Leo Sleuwaegen

The purpose of this paper is to develop a new method that allows corporate strategists to scan for profitable growth opportunities by extending the firm's product offering to new…

682

Abstract

Purpose

The purpose of this paper is to develop a new method that allows corporate strategists to scan for profitable growth opportunities by extending the firm's product offering to new (foreign) markets.

Design/methodology/approach

The methodology consists of developing and applying a new conceptual framework – MATCH – which assesses the potential value creation in relation to the business model adaptations that need to be made to enter a new market.

Findings

The paper shows that traditional methods of calculating the attractiveness of new markets may be misleading if not all elements of the business model are aligned with the contextual conditions (institutional, economic, social.) prevailing in the new market.

Research limitations/implications

The method is illustrated for entering new foreign markets but lends itself to wider applications in the area of product diversification.

Practical implications

Without asking for extensive data collection, the method yields practical insights about the attractiveness of entering new markets and business model adaptations that need to be made.

Originality/value

The MATCH framework is an original and practical approach that builds upon and extends essential insights originating from the related diversification literature.

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Article
Publication date: 1 November 2003

Gerald Vinten

An historical saunter is taken through the development of approaches, legal and organisational, to deal with whistleblowing. Whistleblowing engenders strong emotions, and it is…

3267

Abstract

An historical saunter is taken through the development of approaches, legal and organisational, to deal with whistleblowing. Whistleblowing engenders strong emotions, and it is not surprising that some of the early pioneers met with stiff resistance. Some classic whistleblowing cases are analysed, notably Stanley Adams and charge nurse Graham Pink. Key developments and cases during the Thatcher period are outlined. Employment law was rather primitive, and failed to give much definitive protection to whistleblowers. The contribution of the Committee of Lord Nolan on Standards in Public Life is outlined. The area of higher education, and the pivotal territory of financial services, accounting and auditing also are treated.

Details

Management Decision, vol. 41 no. 9
Type: Research Article
ISSN: 0025-1747

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Article
Publication date: 1 June 2000

Gerald Vinten

Valid acts of whistleblowing – employees informing on dubious practices in the workplace – is increasingly being viewed in a favourable light, with statutory protection following…

4455

Abstract

Valid acts of whistleblowing – employees informing on dubious practices in the workplace – is increasingly being viewed in a favourable light, with statutory protection following. Examples of whistleblowing are presented, including education and disaster situations which, being life‐threatening, have immediate perceived value. Provides criteria for valid forms of whistleblowing, the formulation of codes of ethics for whistleblowers, and suggests the way forward for the quality profession, who may be assisted through whistleblowing.

Details

The TQM Magazine, vol. 12 no. 3
Type: Research Article
ISSN: 0954-478X

Keywords

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