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1 – 10 of over 2000Amanda Blair, Thomas Martin Key and Matthew Wilson
The purpose of this paper is to illustrate and conceptualize how crowdsourcing can be implemented as a potential means to address gaps in service quality within service networks…
Abstract
Purpose
The purpose of this paper is to illustrate and conceptualize how crowdsourcing can be implemented as a potential means to address gaps in service quality within service networks and to provide guidance to marketing practitioners on the use of crowdsourcing within service networks.
Design/methodology/approach
This paper conceptualizes how crowdsourcing can be used to address service quality gaps in service networks and provides propositions regarding the effects of crowdsourcing on service quality gaps.
Findings
Conceptual paper with a literature review, suggested a model for service quality gaps in service networks and propositions regarding the effects of crowdsourcing to manage service quality gaps.
Research limitations/implications
This research contributes to the literature on crowdsourcing by theorizing how crowdsourcing impacts service quality in service networks.
Practical implications
Considerations for managers implementing crowdsourcing strategies and activities within service networks are provided. In particular, implications with regard to forming the crowd, developing the most appropriate approach and integrating value into the firm are discussed.
Originality/value
This paper offers an original contribution linking crowdsourcing to service quality.
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Jeannette Paschen, Matthew Wilson and Karen Robson
This study aims to investigate motivations and human values of everyday consumers who participate in the annual day of consumption restraint known as Buy Nothing Day (BND). In…
Abstract
Purpose
This study aims to investigate motivations and human values of everyday consumers who participate in the annual day of consumption restraint known as Buy Nothing Day (BND). In addition, this study demonstrates a hybrid content analysis method in which artificial intelligence and human contributions are used in the data analysis.
Design/methodology/approach
This research uses a hybrid method of content analysis of a large Twitter data set spanning three years.
Findings
Consumer motivations are categorized as relating to consumerism, personal welfare, wastefulness, environment, inequality, anti-capitalism, financial responsibility, financial necessity, health, ethics and resistance to American culture. Of these, consumerism and personal welfare are the most common. Moreover, human values related to “openness to change” and “self-transcendence” were prominent in the BND tweets.
Research limitations/implications
This research demonstrates the effectiveness of a hybrid content analysis methodology and uncovers the motivations and human values that average consumers (as opposed to consumer activists) have to restrain their consumption. This research also provides insight for firms wishing to better understand and respond to consumption restraint.
Practical implications
This research provides insight for firms wishing to better understand and respond to consumption restraint.
Originality/value
The question of why everyday consumers engage in consumption restraint has received little attention in the scholarly discourse; this research provides insight into “everyday” consumer motivations for engaging in restraint using a hybrid content analysis of a large data set spanning over three years.
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Matthew Wilson, Jeannette Paschen and Leyland Pitt
Technology is an important force in the entrepreneurial ecosystem as it has the potential to impact entrepreneurial opportunities and processes. This paper explores the emerging…
Abstract
Purpose
Technology is an important force in the entrepreneurial ecosystem as it has the potential to impact entrepreneurial opportunities and processes. This paper explores the emerging technology of artificial intelligence (AI) and its implications for reverse logistics within the circular economy (CE). It considers key reverse logistics functions and outlines how AI is known to, or has the potential to, impact these functions.
Design/methodology/approach
The paper is conceptual and utilizes the literature from entrepreneurship, the CE and reverse logistics to explore the implications of AI for reverse logistics functions.
Findings
AI provides significant benefits across all functions and tasks in the reverse logistics process; however, the various reverse logistics functions and tasks rely on different forms of AI (mechanical, analytical, intuitive).
Research limitations/implications
The paper highlights the importance of technology, and in particular AI, as a key force in the digital entrepreneurial ecosystem and discusses the specific implications of AI for entrepreneurial practice. For researchers, the paper outlines avenues for future research within the entrepreneurship and/or CE domains of the study.
Originality/value
This paper is the first to present a structured discussion of AI's implications for reverse logistics functions and tasks. It addresses a call for more research on AI and its opportunities for the CE and emphasizes the importance of emerging technologies, particularly AI, as an external force within the entrepreneurial ecosystem. The paper also outlines avenues for future research on AI in reverse logistics.
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Consumers are known to repurpose products for uses other than those they were originally intended for; this paper aims to focus on an environmentally conscious form of creative…
Abstract
Purpose
Consumers are known to repurpose products for uses other than those they were originally intended for; this paper aims to focus on an environmentally conscious form of creative consumption known as upcycling.
Design/methodology/approach
This conceptual paper presents and defines the consumer practice of upcycling.
Findings
The author identifies gaps in the literature regarding consumer upcycling and identifies avenues for future research and theory development.
Research limitations/implications
Upcycling has considerable implications with respect to end-of-life planning for products.
Originality/value
This research identifies consumer upcycling as an environmentally beneficial form of creative consumption and discusses its implications for firms.
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Abstract
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Lucy Yixuan Zhang, Kristen Simonds and June Matthews
This study explored young males' suggestions for food skills education in three domains: food selection and planning, food preparation and food safety and storage. It also…
Abstract
Purpose
This study explored young males' suggestions for food skills education in three domains: food selection and planning, food preparation and food safety and storage. It also solicited young males' perspectives on mandatory food skills education.
Design/methodology/approach
This descriptive qualitative study employed a semi-structured interview guide. A one-page list of food skills was provided to each participant to form a consistent basis for the interviews. Data were analyzed using the constant comparative method.
Findings
Forty-four young men aged 17 to 35 participated in the study. Thirty-seven supported mandatory education for food skills. Gender stereotypes around food skills were identified as a barrier to young males enrolling in elective food skills courses. When asked how food skills should be taught, the two main strategies mentioned were “online” and “hands-on.” Most participants identified skills in the food preparation domain as essential to include in the curriculum, although some recognized the importance of incorporating skills from all three domains.
Practical implications
Understanding important characteristics of effective food skills education for young males may increase their participation in school, virtual and community-based food skills education. Curricular content should consider young males' interests and baseline competencies and emphasize practical hands-on skills. Mandatory food skills education in secondary schools for all genders represents a comprehensive solution.
Originality/value
This study is among the first to report young males' opinions on crucial components of, and methods for, effective food skills education for this population.
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Elena Jenkin, Erin Wilson, Matthew Clarke and Robert Campain
This chapter presents a research method for operationalizing a human rights approach with children with disability in developing countries that confronts the tension between a…
Abstract
This chapter presents a research method for operationalizing a human rights approach with children with disability in developing countries that confronts the tension between a universal human rights discourse and local knowledge and customs. This research was undertaken in Papua New Guinea and Vanuatu. Through methods of data collection, analysis of data and the dissemination of findings, the focus was on utilizing human rights concepts and ideas in a way that enabled the local meanings and experiences of children to be re-interpreted against the Articles of the Convention on the Rights of Persons with Disabilities (CRPD). Findings could then be presented in a manner that communicated effectively with governments and local and global organizations, while also honouring the particular experiences of children with disability. Such an approach is, of course, subject to critique and ongoing adaptation.
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Reviews Leadhills Library, Britain’s first subscription library and also the first subscription library in Britain to have a working‐class base. It originated the ideology of…
Abstract
Reviews Leadhills Library, Britain’s first subscription library and also the first subscription library in Britain to have a working‐class base. It originated the ideology of mutual improvement as applied to libraries in Scotland, which has clear links with the social philosophy of the period and formed an organizational model for others to follow. Its book selection policy was both progressive and independent and much of its early stock still survives in situ in a building which has probably been occupied since the late eighteenth century. It functioned actively as a library from 1741 until the mid‐1960s and is still available for use today. The surviving stock, catalogued in 1985, totals about 2,500 volumes.
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Thaís Peiter de Borba, Manoella Vieira da Silva, Manuela Mika Jomori, Greyce Luci Bernardo, Ana Carolina Fernandes, Rossana Pacheco da Costa Proença, Gabriele Rockenbach and Paula Lazzarin Uggioni
Self-efficacy in cooking and consuming fruits and vegetables is one of the dimensions that compose cooking skills. This cross-sectional study aimed to assess the self-efficacy of…
Abstract
Purpose
Self-efficacy in cooking and consuming fruits and vegetables is one of the dimensions that compose cooking skills. This cross-sectional study aimed to assess the self-efficacy of Brazilian university students in cooking and consuming fruits and vegetables and examine the relationship of self-efficacy with sociodemographic and lifestyle characteristics.
Design/methodology/approach
Data were collected through an online questionnaire, which was culturally adapted and validated for the studied population. Questions about self-efficacy for using basic cooking techniques (SECT), self-efficacy for using fruits, vegetables, and seasonings (SEFVS) and produce consumption self-efficacy (SEPC) were rated on a five-point Likert scale. Differences in median self-efficacy score between groups were compared using the Mann–Whitney U test or the Kruskal–Wallis test followed by the Mann–Whitney U test.
Findings
766 subjects participated in the study. The mean age was 21 ± 5.6 years, most respondents were female (60%), reported to know how to cook (72%), and lived with parents and/or grandparents (45%). The median SECT and SEFVS scores were 3.55, and the median SEPC score was 3.33. Female students, individuals aged more than 25 years, and students who did not live with their parents or grandparents had higher (p < 0.005) self-efficacy scores. Low SECT, SEFVS and SEPC scores were associated with having less than one hour a day to cook (p = 0.023, 0.01, and 0.002, respectively) and not knowing how to cook (p < 0.001). There was no relationship of median self-efficacy scores with source of knowledge about cooking skills or parental education.
Originality/value
The results of this study can guide interventions and public policies aimed at health promotion in the university setting.
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It is now forty years since there appeared H. R. Plomer's first volume Dictionary of the booksellers and printers who were at work in England, Scotland and Ireland from 1641 to…
Abstract
It is now forty years since there appeared H. R. Plomer's first volume Dictionary of the booksellers and printers who were at work in England, Scotland and Ireland from 1641 to 1667. This has been followed by additional Bibliographical Society publications covering similarly the years up to 1775. From the short sketches given in this series, indicating changes of imprint and type of work undertaken, scholars working with English books issued before the closing years of the eighteenth century have had great assistance in dating the undated and in determining the colour and calibre of any work before it is consulted.