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Article
Publication date: 13 November 2023

Maria Moreno-Luzon, Maria Gil-Marques, M. Begoña Lloria and Andres Salas-Vallina

The purpose of this paper is to examine the effect of quality-oriented human resource practices (QHRP) on organizational ambidexterity. Furthermore, the mediating role of…

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Abstract

Purpose

The purpose of this paper is to examine the effect of quality-oriented human resource practices (QHRP) on organizational ambidexterity. Furthermore, the mediating role of ambidextrous culture in the relationship between QHRP and organizational ambidexterity was assessed.

Design/methodology/approach

Drawing on data from 350 green agro-food companies with two respondents in each company, structural equation models were used.

Findings

This paper has been drawn up to provide some responses to the needs of the companies to be ambidextrous while applying QHRP. The findings show that there is a positive effect of QHRP on organizational ambidexterity. In addition, ambidextrous culture mediated the relationship between QHRP and organizational ambidexterity.

Practical implications

This research reveals key managerial aspects for QHRP implementation that facilitate firms to be more ambidextrous, and thus more efficient and innovative.

Originality/value

The authors illustrate the connection between quality-oriented human resource practices (QHRPs) and organizational ambidexterity under the dynamic capabilities theory. The findings contribute to the empirical evidence on the antecedents of organizational ambidexterity, and suggest that these specific QHRPs influence an organization's baseline beliefs and values and support the development of ambidextrous capabilities by means of an ambidextrous culture.

研究目的

本文擬探討以質量為本的人力資源實務對組織雙元性的影響; 本文亦擬評定雙元性文化在以質量為本的人力資源實務與組織雙元性之間的關係上所扮演的中介角色。

研究設計/方法/理念

數據取自350間綠色農產食品公司,而每間公司則有兩名應答者; 研究人員以結構方程模型進行分析。

研究結果

草擬本文的目的,是要為那些於採用以質量為本的人力資源實務時需要成為雙元性的公司提供回應。我們的研究結果顯示,以質量為本的人力資源實務,對組織的雙元性是有積極和正面的效應。研究結果亦顯示,雙元性文化在以質量為本的人力資源實務與組織雙元性之間的關係上,起著中介調和的作用。

實務方面的啟示

本研究展現了、若企業欲推行以質量為本的人力資源實務,以促進其雙元性,繼而成為更有效率和更具創新能力的企業,它們需致力於哪些關鍵性的管理事務呢?

研究的原創性/價值

我們闡明了在動態能力理論下,以質量為本的人力資源實務與組織雙元性之間的關聯。我們的研究結果,就組織雙元性的先例,提供了經驗性證據,就此,研究作出了貢獻。研究結果亦暗示,有關的特定以質量為本的人力資源實務,不僅會影響組織的基線信念和價值觀,還會通過雙元性文化,為雙元能力的發展提供支援。

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Article
Publication date: 26 March 2024

Aldo Giovanni Caypa-Altare and Maria D. Moreno-Luzon

The purpose of this paper is to analyse the role of quality management on the development of organisational exploration.

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Abstract

Purpose

The purpose of this paper is to analyse the role of quality management on the development of organisational exploration.

Design/methodology/approach

Partial Least Square was used on a sample of 350 companies within the Spanish organic agro-food industry.

Findings

The study results provide empirical evidence of the positive and significant impact that quality management has on the development of organisational exploration.

Research limitations/implications

Causal relationships cannot be applied to this study due to cross-sectional data being used rather than longitudinal data.

Practical implications

Quality management must be considered by managers an essential tool to the development of organisational exploration. As a systematic approach, that moves towards to the development of policies, attitudes and behaviours which foster and boots the development of organisational exploration.

Originality/value

Quality management is a widely used management approach, which organisations use to improve the quality of their products, services and their overall performance. Organisational exploration is seen as a fundamental tool to ensure sustainability, profitability and the future survival of organisations; however, there is disagreement throughout previous research. Some authors point out the importance of quality management in developing activities that promote organisational exploration, whereas other authors see quality management as an inhibitor. Given the great controversy in previous research, our study clarifies the role of quality management in the development of organisational exploration.

Details

International Journal of Quality & Reliability Management, vol. 41 no. 10
Type: Research Article
ISSN: 0265-671X

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Article
Publication date: 11 December 2019

Odette Chams-Anturi, Maria D. Moreno-Luzon and Juan P. Escorcia-Caballero

The literature provides mixed empirical evidence on the trust–performance relationship. The purpose of this paper is to shed additional light on this relationship, using…

1231

Abstract

Purpose

The literature provides mixed empirical evidence on the trust–performance relationship. The purpose of this paper is to shed additional light on this relationship, using organizational ambidexterity as an explanatory variable.

Design/methodology/approach

A structural equation technique was used to examine survey data obtained from 377 Spanish organic agro-food industries.

Findings

The results obtained provide support to show that organizational ambidexterity has a mediating role in the relationship between organizational trust and firm performance, in the organic agro-food industry.

Research limitations/implications

This study used a sample taken from only one industry and country. Future research could expand the model to other countries and industries.

Practical implications

This study suggests that managers could use tools to enhance organizational trust that would help to improve firm performance, given that trust can cause employees to adopt behaviors related to ambidexterity. Therefore, managers can use trust as a mechanism to encourage more stable relationships, increase the transfer of existing knowledge, facilitate experimentation and express ideas to promote organizational ambidexterity, thus benefiting firm performance.

Originality/value

This research paper offers a new insight into how ambidexterity affects the organizational trust-firm performance relationship. Even though there is growing theoretical importance given to the concepts of trust and ambidexterity, the empirical evidence that demonstrates how both variables are related to firm performance, especially in emerging sectors, is scarce.

Details

Personnel Review, vol. 49 no. 4
Type: Research Article
ISSN: 0048-3486

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Article
Publication date: 30 January 2024

Elsa Araceli Revollo Sarmiento, Deisy Krzemien, Maria Celeste López Moreno and Leticia Vivas

The purpose of this paper is to describe the perceptions that older people in Argentina have about the use of cell phones and to analyze their influence on user behavior. At the…

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Abstract

Purpose

The purpose of this paper is to describe the perceptions that older people in Argentina have about the use of cell phones and to analyze their influence on user behavior. At the same time, it was intended to analyze whether sociodemographic factors influence these perceptions.

Design/methodology/approach

The authors conducted a study with a non-experimental, cross-sectional and cross-correlational design; a non-probabilistic sample of 138 intentionally selected older people was chosen.

Findings

The frequency and years of cell phone use, as well as the applications used, are influenced by the perceptions that older people have about cell phone use. In addition, it was found that age, gender and socio-educational level determine the perceptions that older people have about cell phone use.

Originality/value

This research has implications for interventions aimed at improving older people’s functional health. Understanding the perceptions of older people in relation to technology will enable the enhancement of its utility to foster an autonomous lifestyle and social integration in old age.

Details

Quality in Ageing and Older Adults, vol. 25 no. 2
Type: Research Article
ISSN: 1471-7794

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Article
Publication date: 14 August 2017

Victoria Muerza, Emilio Larrodé and José María Moreno-Jiménez

Following the methodology designed for selecting the best industrial and technological diversification strategy, one of the best methods for achieving the long-term sustainability…

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Abstract

Purpose

Following the methodology designed for selecting the best industrial and technological diversification strategy, one of the best methods for achieving the long-term sustainability of companies, the purpose of this paper is to describe its application in the service supply chains (SSCs) sector, specifically, in freight transport in product service supply chains.

Design/methodology/approach

The methodology used in diversification processes comprises four stages: evaluation of the technological diversification suitability; selection of the technological diversification strategy; implementation of the diversification strategy; and evaluation of the process.

Findings

The main contributions of the paper are: the proposal of a taxonomy or functional inventory for information and communication technologies (ICTs) in the freight transport industry (FTI); the introduction of a new concept, the technological shrub, a variant of the technological tree that allows interdependencies between the functionality systems; the construction of a technological shrub for ICTs in a standard FTI firm; and the multicriteria selection, based on the Analytic Hierarchy Process (AHP), of the best diversification strategy that can be incorporated by this standard firm for improving competitiveness. This selection utilises a “bottom-up” approach.

Originality/value

The paper deals with the long-term sustainability of companies by means of technological diversification strategies. Based on the taxonomy constructed for ICTs in the SSC sector and the identification of key technologies for a particular firm, a technological shrub is constructed and a multicriteria procedure is developed in order to select the best diversification strategy.

Details

Industrial Management & Data Systems, vol. 117 no. 7
Type: Research Article
ISSN: 0263-5577

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Article
Publication date: 18 December 2020

Villy Abraham, Kerstin Bremser, Mercedes Carreno, Lynda Crowley-Cyr and Maria Moreno

This paper aims to report on the findings emerging from an international study focused on the COVID-19 pandemic impact on travel attitudes and behavioral intentions .

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Abstract

Purpose

This paper aims to report on the findings emerging from an international study focused on the COVID-19 pandemic impact on travel attitudes and behavioral intentions .

Design/methodology/approach

An online survey created with SurveyMonkey was distributed to a sample of 216 international travelers who were at least 18 years of age.

Findings

The findings suggest that attribution theory (locus of control) may account for international travel. Individuals attributing the spread of COVID-19 to their own countries (internal locus of control) are more likely to travel abroad. Statistically significant differences are observed between various generational cohorts concerning perceived travel risk, domestic and international travel.

Originality/value

The impact of a health crisis on domestic and international travels conceptualized in a single model is absent from the literature. The authors propose a model to account for the influence of pandemics on tourists’ attitudes and intentions to travel and whether attribution of blame influences travel destination choices (domestic or international).

摘要

研究目的

本研究旨在报告一项国际研究的发现——该研究主要关注2019冠状病毒(COVID-19)疫情对出行态度和行为意图的影响。

设计/研究方法/路径

通过向216名18岁以上的国际旅行者发放一份由Survey Monkey(“调查猴子”——美国知名网络调查公司)创建的在线调查问卷, 收集样本信息。

研究结果

研究结果表明, 归因理论(控制点)可用于解释与国际旅行相关的行为。将2019冠状病毒(COVID-19)的传播归因于本国(内部控制点)的个体选择出国旅行的概率更高。不同世代的人群在旅行风险感知以及对国内和国际旅行的态度方面, 存在统计学上的显著性差异。

独创性/价值

在现有文献中, 尚未观察到借助单一模型将新冠疫情所致健康危机对国内和国际旅行的影响概念化的研究。因此我们设计了一个模型, 用于阐释新冠疫情对游客出行态度和行为意向的影响, 并揭示归因差异是否影响(国内或国际)旅行目的地的选择。

Resumen

Propósito

En el presente trabajo se muestran los resultados de un estudio internacional centrado en el impacto de la pandemia de COVID 19 sobre las actitudes e intenciones de viaje.

Diseño/Metodología/Enfoque

Se diseñó una encuesta online mediante la aplicación SurveyMonkey que fue distribuida a una muestra de 216 viajeros internacionales mayores de 18 años.

Resultados

Los resultados sugieren que la teoría de la atribución (locus de control) puede ser aplicada para explicar los viajes internacionales. Las personas que atribuyen la propagación de COVID 19 as sus propios países (locus de control interno) tienen más probabilidades de viajar al extranjero. Se observan diferencias estadísticamente significativas entre las distintas cohortes generacionales en relación con la percepción de riesgo en los viajes, tanto nacionales como internacionales.

Originalidad/Valor

La conceptualización en un único modelo del impacto de una crisis sanitaria sobre los viajes tanto internacionales como nacionales está ausente de la literatura. Se propone un modelo que pretende explicar la influencia de las pandemias en las actitudes e intenciones de los turistas para viajar y si la atribución de culpas influye en la elección de destino, ya sea nacional o internacional.

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Article
Publication date: 14 March 2024

María Jesús Barroso-Méndez, Maria-Luisa Pajuelo-Moreno and Dolores Gallardo-Vázquez

Previous research has explored the link between sustainability disclosure and reputation but produced contradictory results. This study aims to clarify the sustainability…

427

Abstract

Purpose

Previous research has explored the link between sustainability disclosure and reputation but produced contradictory results. This study aims to clarify the sustainability disclosure–reputation relationship through a quantitative analysis of the correlations between these variables reported in empirical research papers. The second objective was to determine how various moderators affect the sustainability disclosure–reputation link.

Design/methodology/approach

The meta-analysis was based on a systematic review of the literature covering empirical research on the corporate sustainability disclosure and reputation relationship. A total of 92 articles were meta-analyzed to compile their findings on four extrinsic moderators: company size, ownership, stock listing status and activity sector.

Findings

The findings confirm that a significant positive correlation exists between corporate sustainability disclosure and reputation. The moderator analysis also revealed that companies’ different characteristics can explain researchers’ divergent results.

Practical implications

The results have considerable practical relevance for organizational management. First, they can motivate managers to improve and disclose their company’s social and environmental impacts to strengthen their reputation, which in turn will help accelerate the achievement of the Sustainable Development Goals. Second, the findings can ensure organizations develop disclosure and reputation management strategies adapted for each firm’s size, ownership, stock listing status and activity sector.

Social implications

The results have considerable practical relevance for organizational management. First, they can motivate managers to improve and disclose their company’s social and environmental impacts to strengthen their reputation, which in turn will help accelerate the achievement of the Sustainable Development Goals. Second, the findings can ensure organizations develop disclosure and reputation management strategies adapted for each firm’s size, ownership, stock listing status and activity sector.

Originality/value

To the best of the authors’ knowledge, this meta-analysis is the first to clarify the link between disclosure and reputation, which makes a unique contribution to the field of social and environmental accounting. A larger sample of primary research was collected, and key extrinsic moderators were examined to explain prior studies’ contradictory findings.

Details

Sustainability Accounting, Management and Policy Journal, vol. 15 no. 5
Type: Research Article
ISSN: 2040-8021

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Article
Publication date: 11 September 2017

Irene Rodrigues Freitas, Marília Gonçalves Cattelan, Mara Lina Rodrigues, Débora Maria Moreno Luzia and Neuza Jorge

This study aims to evaluate the effect of grape seed extract on the thermal oxidation of soybean oil.

310

Abstract

Purpose

This study aims to evaluate the effect of grape seed extract on the thermal oxidation of soybean oil.

Design/methodology/approach

Four treatments were used: soybean oil (SO), butylhydroxytoluene (BHT), antioxidant at concentration of 100 mg/kg in soybean oil (BHTSO), grape seed extract at a concentration of 100 mg/kg in soybean oil (Extract), and mixture at a concentration of 50 mg/kg of grape seed extract (Mixture) and 50 mg/kg of BHT in soybean oil subjected to 180°C for 20 h. The total phenolic compounds were quantified by spectrophotometry using the Folin-Ciocalteu reagent. The antioxidant activity was evaluated by the ABTS•+, DPPH and FRAP acid systems. The fatty acid composition and phytosterols were determined by gas chromatography (GC) and tocopherols were determined by high-performance liquid chromatography.

Findings

Among the treatments studied, the Extract and the Mixture presented lower losses of total phenolic compounds, DPPH and FRAP, while BHTSO had an opposite effect. After 10 h of heating, the Mixture and the Extract were more effective in reducing the formation decomposition products, measured by the amount of total polar compounds. The Mixture resulted in higher retention of essential fatty acids at the end of heating. The Extract and Mixture showed higher retention rates of total tocopherols and the Mixture resulted in 338.71 mg/100 g (P ≤ 0.05) of total phytosterol after 20 h of heating.

Originality/value

Oils undergoing the heating process suffer major changes, requiring the addition of antioxidant compounds. As a result of the questioning on the use of chemical additives, research on natural antioxidants, as substitute to the synthetic ones, is increasing. Among the natural compounds with high antioxidant potential, the grape wastes such as its seeds are highlighted. Studies using grape seed extract are scarce.

Details

Nutrition & Food Science, vol. 47 no. 5
Type: Research Article
ISSN: 0034-6659

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Article
Publication date: 13 March 2019

Andrés Salas Vallina, Maria D. Moreno-Luzon and Anna Ferrer-Franco

The purpose of this paper is twofold: first, to examine whether inspirational leadership of heads of specialized medical units is related to individual ambidexterity of their…

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Abstract

Purpose

The purpose of this paper is twofold: first, to examine whether inspirational leadership of heads of specialized medical units is related to individual ambidexterity of their dependent physicians; and second, to study the possible mediating role of organizational learning capability (OLC) in the relationship between inspirational leadership and individual ambidexterity.

Design/methodology/approach

Structural equation modeling was used on a sample of 194 medical specialists from Spanish public hospitals.

Findings

Results show that inspirational leadership is positively related to individual ambidexterity among healthcare physicians. In addition, the results of the study revealed that the relationship between inspirational leadership and individual ambidexterity is mediated by conditions that facilitate learning, namely, OLC.

Research limitations/implications

This study uses cross-sectional data, which do not guarantee causality relationships among the examined variables.

Practical implications

The results of this paper suggest first that heads of healthcare units should inspire followers to achieve both exploration and exploitation. Second, it is also necessary to consider that inspirational leaders promote those conditions that facilitate learning, which should be particularly taken into account to enhance both physician’s exploration and exploitation.

Originality/value

In stressing an evident gap in the relationship between leadership and ambidexterity at the individual level, this paper attempts to advance in the leadership literature by revealing how the action or power of moving the intellect or emotions, and enhancing enthusiasm and confidence, empowers physicians to both explore and exploit knowledge. The results also indicate that the inspiration transmitted by the heads of medical services, facilitate physician’s perceived learning conditions which, in turn, fosters their individual ambidexterity.

Details

Employee Relations: The International Journal, vol. 41 no. 3
Type: Research Article
ISSN: 0142-5455

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Article
Publication date: 17 September 2021

Kerstin Bremser, Lynda Crowley-Cyr, Villy Abraham, Maria J. Moreno-Martin and Mercedes Carreño

This paper uses a supplemented health belief model (HBM) to explain the risk perception of COVID-19 coronavirus infection by potential and actual domestic and international…

825

Abstract

Purpose

This paper uses a supplemented health belief model (HBM) to explain the risk perception of COVID-19 coronavirus infection by potential and actual domestic and international travelers (from primarily European countries) in the early pre-vaccine phase of the pandemic and its influence on their travel intentions, decisions, and actions. With a health crisis of this magnitude, it is vital to understand the effect of COVID-19-associated containment measures and safety industry strategies in abating public fear and apprehension associated with non-essential travel.

Design/methodology/approach

The authors used a sequential transformative design consisting of a (QUAN + Qual) survey to explore the HBM dimensions. The questions in the quantitative part of the survey were disseminated online examine perceptions of the severity and susceptibility of the disease, travel risks and willingness to travel. The questions in the qualitative face-to-face survey examined, how international/cross-border travelers (from Spain and Germany) perceive the benefits and barriers of personal protective behavior and the potential influence of cues to action.

Findings

Results suggest that despite potential fear arousal and confusion associated with this infectious disease, people were willing to travel during periodic on-and-off travel restrictions and perceive the benefits of such travel as outweighing barriers like wearing masks, social distancing and other containment measures.

Research limitations/implications

The conceptual model enabled the capture of real-time traveler's feelings about the benefits of traveling in the presence of the coronavirus and their perceptions of COVID-19 safety strategies used at destinations. This study adds to the lack of existing knowledge about potential psychological factors influencing travel decisions and behavior, including self-protective behavior. As borders reopen and we progress towards tourism and hospitality recovery, the results of this study can assist organizations, including health officials and governments, by reminding them of the likelihood of residual public fear when planning their COVID-19 safety strategies.

Originality/value

Given the scarcity of COVID-19 research on people's travel intentions and behavior following periods of social isolation due to lockdowns and border closures, this study captures sample public perceptions at two stages early in the pandemic. It is the first to apply all of the HBM dimensions with the addition of travel risk as a construct to investigate people's travel intentions and behaviors without vaccinations or treatments and to include cues to action in the investigation.

Details

Journal of Hospitality and Tourism Insights, vol. 5 no. 5
Type: Research Article
ISSN: 2514-9792

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