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When an individual achieves exceptional outcomes in a particular endeavour - sporting success, academic achievement, business results, creative outputs and more – various influences, such as physiology, education and IQ – play a part. Yet these influences often fail to explain the essential difference between one individual's outstanding performance and another's.

This chapter describes the use of clean language interviewing to research the patterns of beliefs, values, thinking and behaviours of a person who gains consistently excellent outcomes in a specific pursuit. The analysis of the data gathered can be used to create a model of the individual's process which describes ‘the elements, patterns and relationships that are characteristic of a particular ability’ (Gordon & Dawes, 2005, p. 8). Modelling is ‘the process of identifying and describing in a useful way those patterns that make up an ability. Once we know the patterns, we can make them our own and begin to manifest the ability’ (Gordon & Dawes, 2005, p. 5).

The case study presented here focuses on a case manager, Tanya, who worked with neurodiverse (mostly autistic) offenders, supporting them to move successfully into education, training or employment. Tanya, who had attained outstanding results, dramatically outperforming her peers, was the exemplar who became the subject of the research. The methodology involved is described, and the ways in which an interviewee's conscious and unconscious processes were elicited through clean language questions are outlined.

In this book the terms ‘clean language’ and ‘clean language interviewing’ are written using lower case, according to the convention of the American Psychological Association (sixth edition). ‘Clean language interviewing’ is sometimes abbreviated to CLI.

A variety of strategies were identified in interview‐based chronologies of ordinary interpersonal conflicts. Verbal confrontation with the adversary was the most common strategy and usually preceded other approaches. Efforts to arrange mediation and arbitration were extremely rare, though third parties were approached for other reasons in most of the cases. It was possible to distinguish complainants from respondents in 61 percent of the cases. Respondents employed more problem solving and apology than complainants, while complainants employed marginally more pressure tactics.

This paper uses a representative sample of U.S. workers to examine how self-employment may reduce work-life conflict. We find that self-employment prevents work from interfering with life (WIL), especially among women, but it heightens the tendency for life to interfere with work (LIW). We show that self-employment is connected to WIL and LIW by different causal mechanisms. The self-employed experience less WIL because they have more autonomy and control over the duration and timing of work. Working at home is the most important reason the self-employed experience more LIW than wage and salary workers.

A healthy diet has been recognized as one of the most important factors associated with maintaining human health and helping in preventing the development of some chronic diseases. Therefore, this paper aims to study the perceptions of a sample of university people regarding a healthy diet.

It was undertaken a descriptive cross-sectional study on a non-probabilistic sample of 382 participants. The data were collected among a sample of Portuguese university people and measured whether people’s perceptions were compliant with a healthy diet.

The results revealed that the participants’ perceptions were, in general, compliant with a healthy diet (scores between 0.5 and 1.5, on a scale from −2 to +2). However, significant differences were found between age groups (p = 0.004), with a higher average score for young adults, and also between groups with different levels of education (p = 0.025), with a higher score for university degree. The variable chronic diseases also showed significant differences (p = 0.017), so that people who did not have any chronic diseases obtained a higher score.

This study is considered important because it provides evidences about the relation between nutrition knowledge and the perceptions towards a healthy diet. The study allowed concluding that the participants were aware about some nutritional aspects of their diets and, therefore, their perceptions were compliant with a healthy diet. This finding is very relevant because it could be a support for health policy initiatives directed at promoting healthy eating behaviours.

This paper aims to investigate the prevalence of asset misappropriation at the workplace and examines the dominant factors that influence individuals to misappropriate assets at the workplace. Relying on the most recent theory on fraud (the stimulus/pressure, capability, opportunity, rationalization and ego (S.C.O.R.E. model) as the theoretical basis, the study examines the effect of pressure, rationalization, capability, opportunity/strength of internal control system and ego on asset misappropriation at the workplace while controlling for the effect of ethical values.

A total of 883 valid responses from individuals working in various organizations in Ghana were collected by means of a self-administered questionnaire. The hypothesized relationships of the study were tested by means of a structural model analysis using the partial least square based structural equation modelling technique.

Results from the structural model analysis demonstrate that individuals misappropriate assets at their workplace due to pressures they face, their ability to rationalize their actions as not wrong, their capabilities and their egos. The results, however, indicate that the extent to which an individual will misappropriate asset depends, to a large extent, on the person’s perception of the strength of internal control mechanisms at the workplace. The findings of the study make significant contributions to the fraud discourse.

Theoretically, the study is among the first to provide empirical support for the applicability of the S.C.O.R.E. model in the fraud literature. Again, this study extends knowledge on occupational fraud literature by examining an area that has received the least research attention: asset misappropriation. The study also highlights the important role of internal controls in reducing the occurrence of asset misappropriation at the workplace.

From providing public Internet access in rural communities to pioneering the development of a model automated document delivery system, libraries of every type in the state are engaged in a variety of multi‐library automation and connectivity efforts. The following descriptions include projects from academic libraries, public libraries, state agencies, and a library school.