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1 – 10 of 142Uses negotiation concepts as a basis to investigate issuesconcerning the development of logistics partnerships for internationaland global operations. Presents a negotiation model…
Abstract
Uses negotiation concepts as a basis to investigate issues concerning the development of logistics partnerships for international and global operations. Presents a negotiation model as an investigative structure to illustrate the global issues that logistics managers face in creating partnership arrangements. The model includes environmental constraints, objectives for negotiation, negotiation strategy, and the outcome of the negotiation. Develops several hypotheses that suggest potential conceptual relationships between the elements of the model and, from these relationships, introduces managerial implications for consideration of strategy development and implementation.
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Lloyd M. Rinehart, Tzong‐Ru Lee and Thomas J. Page
The purpose of this paper is to compare aggregate differences in perceptions of supplier‐customer relationship structures of managers in the USA and Taiwan.
Abstract
Purpose
The purpose of this paper is to compare aggregate differences in perceptions of supplier‐customer relationship structures of managers in the USA and Taiwan.
Design/methodology/approach
Two studies used a survey method to assess graduate student perceptions of supplier‐customer relationships. Those graduate students had been responsible for managing business exchange relationships in their previous positions. The surveys were administered at different times in executive MBA classes at a major US university and a major Taiwanese university. An analysis was conducted to understand similarities and differences in relationship perceptions between US managers and Taiwanese managers.
Findings
Differences exist between US and Taiwanese managers' perceptions of their supplier‐customer relationships. This indicates that US managers and Taiwanese managers differentiate among such relationships. However, the application of those differences may be unique to the nature of the business environments in the USA and Taiwan.
Practical implications
Managers should be careful when negotiating between US and Taiwanese firms to insure that they do not make decisions about how they anticipate the other party will view the supplier/customer relationship based on generic cultural assumptions. In addition, Taiwanese managers may be better able to classify their relationships into common groups than US managers, indicating that US managers may be less likely to try to segment their suppliers or customers into different groups for development of interaction and negotiation strategies. In addition, this research demonstrates a critical need for future comparative studies to assess relationship perceptions from other parts of the globe. The lack of similarities between the responses of the US and Taiwanese managers indicates potential differences in supplier/customer relationship perceptions around the world. This becomes critical for improved understanding of how interactions and negotiations (as well as the development of operating strategies by firms) should occur in global exchange.
Originality/value
This research offers initial insight into the importance of understanding relationship perception differences based on global business operations. As the world becomes “flatter,” managers from around the globe will need to understand how those perceptions differ for development of effective negotiating strategies between suppliers and customers.
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Lloyd M. Rinehart, Ernest R. Cadotte and C. John Langley
Contract negotiation demands the deliberate exercise of professional skills which extend well beyond simple bargaining.
Barrie O. Pettman and Richard Dobbins
This issue is a selected bibliography covering the subject of leadership.
Abstract
This issue is a selected bibliography covering the subject of leadership.
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Virginia Nordstrom and Victoria Clayton
The value of allowing children to experience frequently the sheer pleasure of good children's literature has long been acknowledged. For at least the past twenty‐five years…
Abstract
The value of allowing children to experience frequently the sheer pleasure of good children's literature has long been acknowledged. For at least the past twenty‐five years, educational researchers and faculty members in schools of education and library science have advocated the use of children's literature in the elementary school curriculum.