Chris Pierce, Paul Hannon and Liz Wilson
Describes the national trialling of the Management CharterInitiative Senior Management Standards which involved hundreds of seniormanagers in 1994‐5. Outlines the results of the…
Abstract
Describes the national trialling of the Management Charter Initiative Senior Management Standards which involved hundreds of senior managers in 1994‐5. Outlines the results of the field tests and concludes that the senior management standards have a high level of acceptance among senior managers across a wide variety of organizations.
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Outlines the small business sector and the development ofoccupational standards in relation to it. Defines some of the keyconcepts underlying national vocational qualifications…
Abstract
Outlines the small business sector and the development of occupational standards in relation to it. Defines some of the key concepts underlying national vocational qualifications and standards. Considers the broad needs of the small business sector in relation to occupational standards as well as the value of occupational standards to small firms in helping them improve performance.
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The purpose of this paper is to consider critical improvements that need to be made to the volunteer tourism industry with regard to risks to both service users and volunteers…
Abstract
Purpose
The purpose of this paper is to consider critical improvements that need to be made to the volunteer tourism industry with regard to risks to both service users and volunteers. Following an exploration of why these issues are so hard to resolve, recommendations are made for next steps forward.
Design/methodology/approach
The paper uses a case example of the project from which the author is a Director: Supporting Kids In Peru and draws on her additional practice experience as a child protection social worker.
Findings
The paper provides a summary of observations to encourage and support practice improvements within the volunteer tourism industry to better safeguard both volunteers and vulnerable people they may be working with.
Practical implications
A number of clear recommendations are made, including sharing information, improving communication and setting minimum standards, to improve the overall professionalism of the industry.
Originality/value
The paper provides an insightful practitioner perspective to an aspect of the tourism industry that bridges directly into social services, something which it has had little time to prepare for and has seen dramatic growth in the past few years.
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Abstract
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Examines research activity in executive competencies, and the ManagementCharter Initiative M3 framework. Briefly outlines executive competencyframe‐works currently being developed…
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Examines research activity in executive competencies, and the Management Charter Initiative M3 framework. Briefly outlines executive competency frame‐works currently being developed and indicates future directions.
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George Balabanis, Marios Theodosiou and Evangelia S. Katsikea
Export marketing research over the last four decades has covered a number of theoretical and practical issues such as standardisation and customisation, export development…
Abstract
Export marketing research over the last four decades has covered a number of theoretical and practical issues such as standardisation and customisation, export development processes, barriers to exporting, export performance, etc. Rapid technological, institutional, legislative, economic and attitudinal changes across the globe pose challenges for the future development of export marketing research. The emergence of turbulent and hypercompetitive business environments calls for exporters to reconsider the bases and sustainability of their competitive advantage to overseas markets. In particular, future research should focus on the identification of the right export marketing capabilities that firms should develop or acquire, the ability to leverage or transfer them across markets, and the ability to constantly upgrade them using proper organisational learning routines. Of critical importance are the processes used to develop capability‐based strategies and to manage relationships with international customers. This double issue comprises ten articles that deal with some of the main challenges posed to export marketing.
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Ken Richardson, Andrew Tarr, Sonja Miller, Nokuthaba Sibanda, Liz Richardson, Kirikowhai Mikaere, Shona de Sain, Hazel Phillips and Vivian Wei
Māori (Indigenous New Zealanders) and Pacific students tend not to attain the same levels of educational success as New Zealanders of European descent. Addressing this problem is…
Abstract
Māori (Indigenous New Zealanders) and Pacific students tend not to attain the same levels of educational success as New Zealanders of European descent. Addressing this problem is a particular challenge at tertiary level in science, engineering, and architecture and design (SEAD). Te Rōpū Āwhina (Āwhina), an initiative at Victoria University of Wellington (VUW), aims to produce Māori and Pacific professionals who contribute to Māori and Pacific development and leadership. The objective of this analysis was to summarise quantitative results from the first 11 years of Āwhina and to show they are consistent with an Āwhina ‘effect’; that is, a positive influence on (combined) Māori and Pacific success in the SEAD disciplines. Individual-level records held in the VUW student database were used to generate smoothed trends in SEAD and non-SEAD graduate and postgraduate degree completions since 1991. Substantial improvements in SEAD Māori and Pacific completions occurred between 1999 and 2010, including a 50%- increase in Māori and Pacific postgraduate completions relative to all SEAD postgraduate completions. In the same period, non-SEAD Māori and Pacific postgraduate completions increased at a similar rate to all non-SEAD postgraduate completions. Results were consistent with a strong Āwhina effect, which has important implications for the nature of tertiary institutions, their cultural and social disconnection with Indigenous and minority students, and their social obligations and responsiveness. This analysis did not account for students who did not complete a qualification or include key confounders such as entry qualifications and gender. Definitive confirmation of an Āwhina effect is the subject of ongoing research.
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Jon L. McNaughtan, Brooke Wilson DePue and Elisabeth D. McNaughtan
Turnover of presidents in colleges and universities occurs frequently and new presidents are rarely trained to handle communication with the range of stakeholders involved in a…
Abstract
Purpose
Turnover of presidents in colleges and universities occurs frequently and new presidents are rarely trained to handle communication with the range of stakeholders involved in a campus community, which is one of the most complex tasks their job requires. New presidents need guidance and insight to prepare them for this vital aspect of campus leadership. The paper aims to discuss this issue.
Design/methodology/approach
This paper analyzes interviews with sitting presidents and vice presidents of communication at flagship universities in the USA to identify themes and best practices for presidential communication.
Findings
Analysis of interviews resulted in five consistent recommended practices: be informed about your issue and audience; utilize multiple communication channels; know when to speak; identify and use a communication team; and when you speak, use your own authentic voice.
Originality/value
Limited research exists on the communication process and skills needed to effectively lead colleges and universities. While incoming presidents often lack backgrounds and training in communication strategies, such strategies are required to effectively engage both internal and external audiences. The study provides new leaders with tips from seasoned leaders to enhance their communication strategies.
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The purpose of this paper is to illustrate the hostility many young women who are also mothers experience within their everyday lives.
Abstract
Purpose
The purpose of this paper is to illustrate the hostility many young women who are also mothers experience within their everyday lives.
Design/methodology/approach
The paper will draw on qualitative research, incorporating a narrative approach, to illustrate the hostility many young mothers experience on a daily basis. The research design included a focus group, semi-structure interviews and participant observations.
Findings
The paper reports the findings of a study that explored the experiences of young women who are also mothers. The author presents the findings that indicate that many young women, who are also young mothers, experience hostile reactions and interactions as part of their everyday lives.
Research limitations/implications
The small sample size means that this study cannot be generalised, but it does contribute to the growing body of qualitative evidence in relation to young mothers.
Practical implications
The findings suggest that there needs to be more recognition and acknowledgement of the hostility young women experience. Such hostility could have deleterious consequences on the young women, their parenting ability and also on the children.
Originality/value
This paper documents the experiences of young women who are also mothers and how they experience hostility as a daily occurrence. The hostility ranged from verbal to non-verbal and how they felt they were being treated, inferences about their sexuality to stereotyping.
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The purpose of this research is to systematically review the properties of supply chains demonstrating that they are complex systems, and that the management of supply chains is…
Abstract
Purpose
The purpose of this research is to systematically review the properties of supply chains demonstrating that they are complex systems, and that the management of supply chains is best achieved by steering rather than controlling these systems toward desired outcomes.
Design/methodology/approach
The research study was designed as both exploratory and explanatory. Data were collected from secondary sources using a comprehensive literature review process. In parallel with data collection, data were analyzed and synthesized.
Findings
The main finding is the introduction of an inductive framework for steering supply chains from a complex systems perspective by explaining why supply chains have properties of complex systems and how to deal with their complexity while steering them toward desired outcomes. Complexity properties are summarized in four inter-dependent categories: Structural, Dynamic, Behavioral and Decision making, which together enable the assessment of supply chains as complex systems. Furthermore, five mechanisms emerged for dealing with the complexity of supply chains: classification, modeling, measurement, relational analysis and handling.
Originality/value
Recognizing that supply chains are complex systems allows for a better grasp of the effect of positive feedback on change and transformation, and also interactions leading to dynamic equilibria, nonlinearity and the role of inter-organizational learning, as well as emerging capabilities, and existing trade-offs and paradoxical tensions in decision-making. It recognizes changing dynamics and the co-evolution of supply chain phenomena in different scales and contexts.