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Article
Publication date: 15 January 2025

Lise Elliott and Naomi Chambers

This paper uses data from an ethnographic study of a group of NHS community nurses in England, to analyse their work using labour process theory. A theory influenced by Marxist…

12

Abstract

Purpose

This paper uses data from an ethnographic study of a group of NHS community nurses in England, to analyse their work using labour process theory. A theory influenced by Marxist thinking, which is concerned with the examination of the labour process. This study of the nurses’ work provides insights into their labour process, as well as proposing theoretical development relating to labour process theory.

Design/methodology/approach

The paper has been developed using data from an ethnographically oriented study of a group of community nurses. Data was produced from 140 h of field observations and also semi-structured interviews with six, community nurses. The data produced from field observations and interview transcripts were analysed thematically and theory building was developed inductively.

Findings

The analysis within this paper highlights two areas of the nurses’ work and both illustrate the theoretical difficulties raised, when using labour process as a tool for analysis, as well as its usefulness. These two areas of work are aspects of invisible work and feelings of joy and sorrow; analysis of both these areas supports a theorising of a distinct relationship between nurse and patient. That is, a relationship between worker and human product, which the paper argues should be accommodated within labour process theory.

Research limitations/implications

More research is required to understand the nature of the proposed social relation in production, particularly with reference to other types of worker, in other caregiving settings. As the demands on healthcare workers and other public sector workers are likely to remain consistently high, improved analytical tools to support research into the nature of caregiving work seem both prudent and timely.

Originality/value

Labour process theory is a useful (but often under-used and rather unfashionable) tool in the analysis of service-based, public sector work. This paper proposes a theoretical development within labour process theory, which would recognise a social relation in production between a worker and their human product, based on empirical data from a study of community nurses. This theoretical development has the potential to improve the usefulness of labour process theory in the analysis of caregiving labour.

Details

Journal of Health Organization and Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1477-7266

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Article
Publication date: 18 September 2019

Lise Muriel Botha and Naomi Wilkinson

The purpose of this study is to propose a framework for the evaluation of the perceived value internal audit functions add to their organisations. The framework is based on…

1328

Abstract

Purpose

The purpose of this study is to propose a framework for the evaluation of the perceived value internal audit functions add to their organisations. The framework is based on service quality measurement principles, specifically SERVPERF, which is applied to internal auditing.

Design/methodology/approach

Insights obtained from the literature on internal auditing and service quality disciplines were synthesised to identify and structure value-adding attributes of internal auditing. A thematic analysis of published profiles (by Protiviti) of various organisations’ internal audit functions were analysed and evaluated against those attributes identified in the literature to formulate an evaluation framework based on service quality measurement principles.

Findings

The identified value-adding attributes were categorised according to the dimensions of the SERVPERF service quality measurement instrument to formulate a framework for evaluation of the value added by internal audit functions. It was found that the SERVPERF dimensions appear to be relevant to internal auditing. The SERVPERF instrument was therefore adapted to evaluate the value added by internal auditing as a service.

Practical implications

This paper contributes to both the theory and practice of internal auditing by proposing formal dimensions of a value-adding internal audit service which can then serve as a reference point from which to evaluate the value added to an organisation. The framework can serve as a starting point for internal audit functions to develop their service offering and/or form the foundation of stakeholder satisfaction surveys.

Originality/value

The study contributes to the literature by applying service quality principles to internal auditing. A holistic framework that can be used for the evaluation of the value added by internal audit functions based on stakeholder perceptions is proposed. The framework juxtaposes attributes of value-adding internal auditing with recognised service quality performance measures. The notion of value added is investigated to better understand the concept in the context of internal auditing services.

Details

Meditari Accountancy Research, vol. 28 no. 3
Type: Research Article
ISSN: 2049-372X

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Article
Publication date: 19 November 2021

Anthony Lising Antonio and Chanwoong Baek

Although a student’s sense of belonging is a key factor of persistence in higher education, research on international students’ belonging tends to rely on domain-agnostic survey…

256

Abstract

Purpose

Although a student’s sense of belonging is a key factor of persistence in higher education, research on international students’ belonging tends to rely on domain-agnostic survey measures and promote interpretations that focus mainly on social integration and adjustment. This paper aims to examine how male international graduate students in engineering understand and describe their sense of belonging and how they perceive its development at their institution.

Design/methodology/approach

The authors conducted in-depth interviews with 12 male electrical engineering doctoral students at a selective research university in the USA. This interpretive approach allowed students to articulate their subjective understanding of belonging within a specific disciplinary context.

Findings

Contrary to the broad notion that the social domain is the primary locus of students’ sense of belonging, participants emphasized the academic domain when referring to their struggles with, and attempts to develop, a sense of belonging. Results suggest that the meritocratic culture of engineering education may influence students to prioritize the academic domain when conceptualizing and developing their belonging. Moreover, the strong academic motivation endemic to international students pursuing graduate education at a top American research university intensified this mechanism.

Originality/value

This study argues that universities seeking to enhance international graduate students’ sense of belonging can be more intentional in providing opportunities for students to establish positive academic identities. Furthermore, addressing students’ non-academic identity and marginalization as relevant and essential topics in engineering will expand their understanding of what means to belong.

Details

Studies in Graduate and Postdoctoral Education, vol. 13 no. 2
Type: Research Article
ISSN: 2398-4686

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Publication date: 14 September 2020

Virginia Munro

Since the 2015 introduction of the United Nations Global Goals, also referred to as the sustainable development goals (SDGs), we have witnessed a movement toward inclusion of…

Abstract

Since the 2015 introduction of the United Nations Global Goals, also referred to as the sustainable development goals (SDGs), we have witnessed a movement toward inclusion of goal-related initiatives listed under CSR strategy and in CSR sustainability reports. At the time of writing this chapter, the United Nations were presented a speech by young activist Greta Thunberg and many other activists commenced riots in major cities. All are pointing toward, what they perceive, as a lack of effort to solve issues related to climate warming. At the same time new research has revealed that targets for the SDGs are falling behind levels expected for 2030. There has also been concern for the potential of “SDG washing,” reported in the academic literature. This would greatly decrease the credibility of the goals over time. For this reason, it is vitally important to measure the impact of initiatives introduced to fit each SDG category and label. This will also assist with funding SDG implementation at a much faster rate. This chapter commences with a brief introduction of the SDG framework and discusses the United Nations and OECD methodology and the development and implementation of key global goals. Various research reports are discussed alongside a tracking study on uptake of the SDGs, and the need for SDG metrics to create transparency and evaluation. The chapter ends with example case studies of CSR strategy implementing and measuring the SDGs, alongside a discussion of financial vehicles released to support further development. The chapter also makes suggestions for future research opportunities to assist SDG progression.

Details

CSR for Purpose, Shared Value and Deep Transformation
Type: Book
ISBN: 978-1-80043-035-8

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Article
Publication date: 28 August 2018

Eli Lejonberg, Eyvind Elstad, Lise Vikan Sandvik, Trond Solhaug and Knut-Andreas Christophersen

The purpose of this paper is to discuss how different styles of mentoring in teacher education relate to mentor characteristics. Pre-service teachers often want practical advice…

767

Abstract

Purpose

The purpose of this paper is to discuss how different styles of mentoring in teacher education relate to mentor characteristics. Pre-service teachers often want practical advice. However, in Norway, school mentors have traditionally been encouraged to promote reflection rather than offering advice. This study seeks to explore the relationship between mentors’ support for reflection based and clear mentoring (a relatively direct approach to mentoring) and mentors’ self-efficacy and effort.

Design/methodology/approach

Using structural equation modelling of cross-sectional survey data (from 272 school mentors), the researchers in this study tested empirical interrelations between reflection-based mentoring, clear mentoring, mentor efficacy and effort. Clear mentoring was a reasonably consistent construct, while refection-based mentoring was a more elusive concept.

Findings

Effort was associated with support for reflection, while self-efficacy was moderately related to clear mentoring and reflection-based mentoring. The results illustrate that reflection-based methods are demanding for mentors. If direct approaches are more effective, additional evidence would be required to support mentor training that heavily emphasises reflection.

Research limitations/implications

Longitudinal and quasi-experimental studies are needed to support inferences about causality. Variable omission may have influenced the models. More research is needed to better understand the concept of reflection-based mentoring.

Originality/value

This paper contributes to the mentoring field by examining mentors’ preference for reflection based and clear mentoring and how such preferences are related to self-efficacy and effort. It also contributes to general and theoretical discussions about the relationships between beliefs about mentoring and mentor characteristics.

Details

International Journal of Mentoring and Coaching in Education, vol. 7 no. 3
Type: Research Article
ISSN: 2046-6854

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Article
Publication date: 1 December 2002

Gordon E. Taub

Results from high‐stakes tests of intelligence are used everyday to make decisions that impact the lives of individuals and families. Although many clinicians know how to…

510

Abstract

Results from high‐stakes tests of intelligence are used everyday to make decisions that impact the lives of individuals and families. Although many clinicians know how to calculate test scores, few have a firm understanding of the construct intelligence, how tests measure intelligence, and more importantly, how results from intelligence tests may be used to develop client specific recommendations and interventions.

Details

International Journal of Sociology and Social Policy, vol. 22 no. 11/12
Type: Research Article
ISSN: 0144-333X

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Article
Publication date: 1 December 1905

In Table IV. are given the averages of the three samples of each cow's milk given morning and evening. The average fat for the three samples of the milk of cow A is 3.92; cow B…

27

Abstract

In Table IV. are given the averages of the three samples of each cow's milk given morning and evening. The average fat for the three samples of the milk of cow A is 3.92; cow B, 3.26; and cow C, 3.24, and if these were all mixed together the average fat would be 3.45 for the morning milk. The average fat of the three samples taken from the cows A, B, and C in the afternoon is—A, 5.08; B, 3.08; and C, 3.54; and the average of the three milks is 3.85. In the same table are shown the first two samples of each cow's milk mixed together both morning and evening. By referring to Tables II. and III. under cow A it will be seen that the milk fat of the first and second samples is 2.30 and 3.67, and these added together are shown on Table IV. under cow A, and similarly with cow B and cow C night and morning. It will also be seen that the milk fat in the morning milk of cow A is 3.21; cow B, 2.49; and cow C, 2.15, and if these were mixed together the average fat would be 2.61. The average fat of two samples of milk taken from cow A in the afternoon is 4.50; cow B, 2.67; cow C, 2.12, and if mixed together the average fat is 3.08. It is interesting to note that if cow B was milked for six minutes in the morning, and the milk sold, the sample would be .51 deficient in fat, and the dairyman could honestly say that the milk was sold as it came from the cow. There is also a deficiency in the fat of the milk of cow C in the morning, and cows B and C in the afternoon.

Details

British Food Journal, vol. 7 no. 12
Type: Research Article
ISSN: 0007-070X

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Article
Publication date: 15 October 2020

Keren Dali, Clarissa Vannier and Lindsay Douglass

Addressed to the audience of LIS educators at all levels, from full-time and adjunct faculty teaching in LIS programs, to librarians and library consultants delivering…

1416

Abstract

Purpose

Addressed to the audience of LIS educators at all levels, from full-time and adjunct faculty teaching in LIS programs, to librarians and library consultants delivering professional development training, to practitioners who work with readers in all types of libraries, this article makes a case for replacing the term “readers' advisory” with the term “Reading Experience (RE) librarianship” as a designator of the current professional practice.

Design/methodology/approach

Using historical and discursive analysis based on the extensive literature review, this article argues that a number of factors call for the change in terminology: changes in the human factor (i.e., changes in readers and reading behavior; and changes in relationships between readers and librarians) and changes in the library environment (the rise of “experience” in libraries; a greater commitment to outreach and community engagement; and the fact that librarians are already practicing RE librarianship without recognizing it as such). It also examines the role of LIS educators in fostering and supporting RE librarianship.

Findings

On the one hand, the new terminology will be more reflective of the work that reader service librarians currently do, thus doing justice to a wide range of activities and expanded roles of librarians; on the other hand, it will serve as an imperative and a motivator to further transform reader services from in-house interactions with and programs for avid readers into a true community engagement, with much broader goals, scope and reach.

Originality/value

The article stands to coin a new professional term for the transformed library practice, thus recording a radical change in longstanding professional activities and encouraging new community-oriented thinking about the expanded role of librarians in promoting reading in diverse social environments.

Details

Journal of Documentation, vol. 77 no. 1
Type: Research Article
ISSN: 0022-0418

Keywords

Available. Content available
Book part
Publication date: 30 July 2018

Abstract

Details

Marketing Management in Turkey
Type: Book
ISBN: 978-1-78714-558-0

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Article
Publication date: 1 July 1977

Basil Clarke and Terence E. Ford

Fifty years ago ,on 21st May 1927, Charles Lindbergh landed on this very field, Le Bourget, after having made the first non‐stop Atlantic crossing from New York to Paris. Several…

39

Abstract

Fifty years ago ,on 21st May 1927, Charles Lindbergh landed on this very field, Le Bourget, after having made the first non‐stop Atlantic crossing from New York to Paris. Several days earlier, Nungesser and Coli met their tragic end in attempting the flight from Paris to New York, an exploit that Costes and Bellonte succeeded in making only three years later.

Details

Aircraft Engineering and Aerospace Technology, vol. 49 no. 7
Type: Research Article
ISSN: 0002-2667

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