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Article
Publication date: 30 March 2012

Leonor Cardoso, Andreia Meireles and Carlos Ferreira Peralta

This research aims to present and empirically validate a conceptual model for social economy organizations that includes organizational commitment, knowledge‐centered culture, and

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Abstract

Purpose

This research aims to present and empirically validate a conceptual model for social economy organizations that includes organizational commitment, knowledge‐centered culture, and training as critical variables for the success of formal and informal knowledge management practices.

Design/methodology/approach

The research is a cross‐sectional study and involved collection of quantitative data. The sample is made up of Portuguese organizations belonging to the social economy sector. The survey consisted of 205 employees. Path analysis was applied, using maximum‐likelihood estimation procedures.

Findings

Path analysis results show that the proposed model has a good fit with the data. Training and knowledge management practices are a function of knowledge‐centered culture and organizational commitment.

Research limitations/implications

The research is focused on social economy organizations, therefore generalization of results to other sectors must be cautious. Although a comprehensible model is presented, it does not cover an exhaustive list of critical factors for knowledge management. Additionally, this research is of a cross‐sectional nature, which does not capture dynamic changes.

Practical implications

The research contributes to the existing literature about the critical factors of knowledge management. Social economy organizations that are developing knowledge management practices should attend to the predominant type of organizational commitment and should base their training policies on a knowledge‐centered culture.

Originality/value

Empirical evidence obtained in this study will be of use not only to social economy organizations wanting to become knowledge management ones, but also to researchers wanting to develop a more comprehensive framework of factors that influence (positively or negatively) knowledge management, specifically within social economy organizations.

Article
Publication date: 28 January 2020

Elisabeth Brito, Leonor Pais, Nuno Rebelo dos Santos and Cláudia Figueiredo

The purpose of this paper is to ascertain the extent to which knowledge management (KM), customer satisfaction (CS) and organizational image (OI) discriminate quality-certified…

Abstract

Purpose

The purpose of this paper is to ascertain the extent to which knowledge management (KM), customer satisfaction (CS) and organizational image (OI) discriminate quality-certified municipalities from non-certified ones (ISO 9001).

Design/methodology/approach

An empirical study was carried out involving 81 Portuguese municipalities (40 certified, 41 non-certified), paired in a random sampling procedure. The Knowledge Management Questionnaire (n=1,372 municipality employees), the Customer Satisfaction Questionnaire and the Organizational Image Questionnaire (n=3,096 residents) were applied. Multiple discriminant analysis was performed.

Findings

The results indicate that certified and non-certified municipalities are distinct based on a function that considers KM (competitive orientation and formal KM practices), CS (intangible and tangible factors) and OI (favorable image).

Research limitations/implications

The findings need further validation in other countries. However, the results highlight the importance of quality certification for both employees and residents.

Practical implications

The results encourage local public administration organizations to introduce and maintain quality certification.

Originality/value

This research is the only one, to the authors’ knowledge, that simultaneously explores organizational processes of KM, CS and OI in local public administration. The sampling procedure and the information from diverse data sources are unique contributions. The conclusions may aid practitioners and scholars in understanding these organizational phenomena in the context of quality-certified and quality non-certified municipalities.

Details

International Journal of Quality & Reliability Management, vol. 37 no. 3
Type: Research Article
ISSN: 0265-671X

Keywords

Article
Publication date: 8 June 2012

Rafaela Barros Paiva, Ana Neves, Vera Sequeira, Carlos Cardoso, Narcisa Bandarra, Leonel Serrano Gordo and Maria Leonor Nunes

There are very few studies that characterize the properties of the edible part from deep‐water fish species which constitute a new target for developing fisheries. Therefore this…

211

Abstract

Purpose

There are very few studies that characterize the properties of the edible part from deep‐water fish species which constitute a new target for developing fisheries. Therefore this paper aimed to examine the balance between health benefits and risks associated to the birdbeak dogfish consumption, with a special emphasis on the assessment of the risks of toxic metal intake.

Design/methodology/approach

Between September 2008 and May 2009, 82 individuals were analysed. The chemical composition (moisture, ash, protein and lipid content), essential elements (zinc (Zn), copper (Cu), iron (Fe), potassium (K), magnesium (Mg) and sodium (Na)), toxic elements (mercury (Hg), cadmium (Cd) and lead (Pb)) and fatty acid composition were determined using standard procedures.

Findings

The species is a lean fish (fat content <2.0 per cent) and for both females and males the mineral concentration in descending order was K>Na>Mg>Fe>Zn>Cu. The edible part of birdbeak dogfish is a good source of several minerals, namely K and Na, reaching respectively ca 18 and 36 per cent of the recommended daily intakes for a 150 g muscle portion. Polyunsaturated fatty acids prevail in the fatty acid composition of both sexes and significant differences between females and males were only found in palmitic acid, arachidonic acid and omega 6. Females attained larger length and higher Hg values. The risk assessment was established for three different consumption scenarios (one and two portions of 150 g per month and one portion of 150 g per week) and showed that only a regular consumption of one portion of a female dogfish per week posed a higher health risk (15 per cent).

Practical implications

This study presents the information about the quantity of shark muscle (in g) to be ingested in terms of the PTWI allowing each consumer to have access to the risks and benefits in eating this fish.

Originality/value

No data existed for fatty acid profile and risk assessment yet and this is the first information on the essential and toxic elements for the European waters.

Details

British Food Journal, vol. 114 no. 6
Type: Research Article
ISSN: 0007-070X

Keywords

Article
Publication date: 11 July 2016

Elisa Figueiredo, Leonor Pais, Samuel Monteiro and Lisete Mónico

The purpose of this paper is to explain and empirically test the dependence of organizational processes related to knowledge on the nature of assumptions operating in processes of…

3312

Abstract

Purpose

The purpose of this paper is to explain and empirically test the dependence of organizational processes related to knowledge on the nature of assumptions operating in processes of human resource management (HRM) in organizations. It concentrates on practices related to training, career development and retention.

Design/methodology/approach

This empirical study as a quantitative nature and the sample is made up of 5,306 collaborators in 634 organizations belonging to an economic group in the banking sub-sector. Data were collected through two questionnaires: human resource management practices questionnaire and knowledge management questionnaire – short form. The model was tested by applying univariate and multivariate multiple regression analyses.

Findings

Findings provide support for the proposed model and show the predictive capacity of the HRM practices regarding knowledge management (KM) processes, revealing a strong direct relationship between the two constructs. It stands out that the people management practices adopted from an organic and valued perspective possess a particular and distinctive capacity to predict and impact positively on KM processes.

Practical implications

The findings may be used by human resources and KM practitioners interested in the development of organizational knowledge through human resource practices.

Originality/value

The main contribution of this study is to confirm the close relationship of dependency between organizational management processes regarding people and knowledge, showing the positive effect of best practices of HRM on KM processes, as opposed to traditional or transactional practices.

Details

Journal of Service Theory and Practice, vol. 26 no. 4
Type: Research Article
ISSN: 2055-6225

Keywords

Article
Publication date: 11 May 2021

Oğulcan Kemal Sagun and Hülya Sayğı

Demand for fishery products rich in protein, vitamins, minerals and omega fatty acids has been increasing daily to meet the world population's increasing nutritional request…

Abstract

Purpose

Demand for fishery products rich in protein, vitamins, minerals and omega fatty acids has been increasing daily to meet the world population's increasing nutritional request, estimated to be 7.6 billion. Despite aquatic products' positive effects on human health, their consumption in Turkey has decreased over time and is currently lower than most countries with 6.3 kg per capita. The reason why fish consumption in Turkey is less than in other countries is the more preference for terrestrial production. Therefore, it was aimed to determine the consumption habits of consumers in Turkey's coastal region.

Design/methodology/approach

This study was carried out between Feb–March 2018 to determine the consumption habits of aquatic products; 28 areas in the coastal regions of Turkey random were selected, 650 volunteer consumers were randomly selected to answer a set of 25 questions. The survey results were evaluated by Chi-square analysis.

Findings

From the survey results, 81.4% of the respondents prefer to consume fish from the natural environment. Additionally, from the consumers, there was no statistical difference between natural (81.4%) and aquaculture (85.4%) fish taste (p = 0.05). It was found that 63% of the participants consumed fish meat once a week, with an average per capita consumption of 17.50 ± 2.34 and 10.50 ± 1.66 kg for fish and other seafood consumption, respectively. As a result, it was estimated that fish products were consumed at the desired level in the provinces examined. Accordingly, individuals need to be more conscious and encouraged to increase the consumption of seafood.

Research limitations/implications

Because Turkey's seafood consumption is still held in coastal regions in this article are the limitations of this article results. In the future, the difference between inland and coastal regions for fish consumption needs to be explored further.

Practical implications

The article says exports of fish / fisheries products have gradually decreased due to the global COVID-19 crisis, but producers / markets will have to target the domestic market more and sales with TL will come to the fore. As a result, it was estimated that fish products were consumed at the desired level in the studied provinces. Accordingly, it has been revealed that individuals should be more conscious and encouraged to increase their consumption of seafood.

Social implications

Through this research, the consumption of fisheries consumption preferences of individuals in Turkey's coastal regions uncovered.

Originality/value

On the other hand, since Turkey's aquaculture and fisheries sector attaches great importance to foreign sales (exports), domestic consumption amounts are low, and the issue of increasing this is an issue that has remained in the background for the producer. However, during the COVID-19 pandemic period, it was well understood that the closing of the customs gates partially and/or completely and the export figures becoming scanty will cause the end of 2020 and 2021 to be more troublesome in this sense. Therefore, producers/markets will have to target the domestic market more, and sales with TL (Turkish Lira) will come to the fore, various campaigns and price reductions will be made during some special hours during the day in order to increase sales in domestic market.

Details

British Food Journal, vol. 123 no. 9
Type: Research Article
ISSN: 0007-070X

Keywords

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