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Article
Publication date: 1 January 1997

Klaus Schmidt

As a developing discipline, corporate identity is still understood and valued differently in the various European countries. So the questions remain: What is corporate identity…

601

Abstract

As a developing discipline, corporate identity is still understood and valued differently in the various European countries. So the questions remain: What is corporate identity and how can it benefit a company? What is its role in internationalization, and whose identities are the best? Summarizes the fourth pan‐European study on the understanding and importance of corporate identity in multicultural market conditions.

Details

Corporate Communications: An International Journal, vol. 2 no. 1
Type: Research Article
ISSN: 1356-3289

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Article
Publication date: 1 January 2005

Allen Tackett

1559

Abstract

Details

Journal of Product & Brand Management, vol. 14 no. 1
Type: Research Article
ISSN: 1061-0421

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Article
Publication date: 1 January 2005

Daniel Sodenkamp, Klaus‐Helmut Schmidt and Uwe Kleinbeck

The recently introduced collective effort model (CEM) enlightens from a theoretical point of view different facets of the relationship between individual and group performance…

1992

Abstract

Purpose

The recently introduced collective effort model (CEM) enlightens from a theoretical point of view different facets of the relationship between individual and group performance. From a more practical point of view, the Productivity Measurement and Enhancement System (ProMES) can be seen as an ideal counterpart to the CEM. ProMES is a technique enabling work groups to improve their performance. The article aims to show how CEM and ProMES can be put together.

Design/methodology/approach

A ProMES implementation in an industrial setting is described. Moreover, ProMES effects are analyzed by assistance of the knowledge from the CEM.

Findings

It was found that the overall positive productivity effects of ProMES can be increased if a pay‐for‐performance‐system is added on. That is, feedback reports can easily serve for the implementation of a group compensation system. Therefore, the overall effectiveness score has to be taken into account.

Originality/value

The paper is a useful source of information for organizations looking to better their organizational performance through the implementation of CEM and ProMES.

Details

International Journal of Manpower, vol. 26 no. 1
Type: Research Article
ISSN: 0143-7720

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Article
Publication date: 4 September 2007

Klaus Möller

Grid computing has often been heralded as the next logical step after the worldwide web. Users of grids can access dynamic resources such as computer storage and use the computing…

327

Abstract

Purpose

Grid computing has often been heralded as the next logical step after the worldwide web. Users of grids can access dynamic resources such as computer storage and use the computing resources of computers under the umbrella of a virtual organisation. Although grid computing is often compared to the worldwide web, it is vastly more complex both in organisational and technical areas. This also extends into the area of security and incident response, where established academic computer security incident response teams (CSIRTs) face new challenges arising from the use of grids. This paper aims to outline some of the organisational and technical challenges encountered by the German academic CSIRT, DFN‐CERT while extending and adapting their services to grid environments during the D‐Grid project.

Design/methodology/approach

Most national research and education networks (NRENs) already have computer security incident response teams to respond to security incidents involving computers connected to the networks. This paper considers how one established NREN CSIRT is dealing with the new challenges arising from grid computing.

Findings

The paper finds that D‐Grid Initiative is an ongoing project and the establishment of CSIRT services for grids is still at an early stage. The establishment of communication channels to the various grid communities as well as gaining of knowledge about grid software has required DFN‐CERT to make changes even though the basic principles of CSIRT operation remain the same.

Originality/value

The D‐Grid project aims to establish a common grid infrastructure that can be used by other scientific domains. The project consists of six community projects and one integration project (DGI – D‐Grid Integration). The DGI project will develop the basic infrastructure, while the community projects will build on this infrastructure and enhance it for the specific needs of their research areas. At the initial stage of the DGI project, the idea of a central CSIRT for all grids in Germany was seen as an advantage over having a CSIRT for each grid project, which would have replicated efforts and thus wasted resources. This paper gives an overview about the organisational and technical challenges and experiences DFN‐CERT has encountered while setting up a CSIRT for the D‐Grid communities.

Details

Campus-Wide Information Systems, vol. 24 no. 4
Type: Research Article
ISSN: 1065-0741

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Book part
Publication date: 1 March 2012

Eva Heidhues and Chris Patel

International harmonization of accounting standards and the move toward convergence have revived an increasing interest in the influence of culture in accounting and auditing. The…

Abstract

International harmonization of accounting standards and the move toward convergence have revived an increasing interest in the influence of culture in accounting and auditing. The growing number of countries adopting IFRS and the increasing acceptance of International Standards on Auditing (ISA) has further raised researchers’ attention. For example, more than 100 countries require or permit the use of IFRS, with more countries, such as Canada, India, and Korea, planning to adopt IFRS by 2011 (Deloitte Touche Tohmatsu, 2007; IASB, 2007a, 2007b). This move toward convergence is driven largely on assumptions and assertions based on enhancing international comparability of accounting and auditing information.

Details

Globalization and Contextual Factors in Accounting: The Case of Germany
Type: Book
ISBN: 978-1-78052-245-6

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Article
Publication date: 15 March 2022

G.S. Sureshchandar

In this era of Industry 4.0, characterized by disruptive technologies, there is a need to identify and understand the role of the quality function in the excellence journey…

876

Abstract

Purpose

In this era of Industry 4.0, characterized by disruptive technologies, there is a need to identify and understand the role of the quality function in the excellence journey. Quality 4.0 refers to the digitalization of quality work in the context of Industry 4.0. As Quality 4.0 is a new concept, empirical research on the subject is extremely scant. Therefore, this study aims to identify and understand the criticality of the dimensions of Quality 4.0.

Design/methodology/approach

The present research identifies 12 axes (dimensions) of Quality 4.0 based on literature review and inputs from experts. The identified axes have been prioritized using the analytic hierarchy process (AHP) technique.

Findings

The study concludes that the 12 dimensions contribute to outcome indicators such as organizational performance, agility and sustainability. It further adds that though technology is vital for Quality 4.0, elements of traditional quality such as leadership, quality culture, customer focus, quality systems, compliance, competence, analytical thinking, data-driven decision making, etc. are mandatory for the transformation journey. In today's context except for a few matured organizations, others are even struggling to implement the traditional aspects of quality.

Research limitations/implications

Cues to further research are provided which would help in the better understanding of Quality 4.0 and its role in the Industry 4.0 scenario.

Practical implications

This research would help the practitioners understand the determinants of Quality 4.0 system and their effects on organizational performance, agility and sustainability.

Originality/value

The present research work strives to throw light on the criticality of the dimensions of Quality 4.0, thereby contributing to theory building, especially given the paucity of literature in Quality 4.0.

Details

International Journal of Quality & Reliability Management, vol. 39 no. 6
Type: Research Article
ISSN: 0265-671X

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Book part
Publication date: 4 December 2024

David C. Roach

Abstract

Details

The Innovation Approach: Overcoming the Limitations of Design Thinking and the Lean Startup
Type: Book
ISBN: 978-1-83797-799-4

Available. Open Access. Open Access
Article
Publication date: 31 May 2021

Carys Jane Egan-Wyer, Steve Burt, Jens Hultman, Ulf Johansson, Alice Beckman and Clara Michélsen

The study aims to explore how concept stores (theoretically) differ from other experience-based retail formats, and hence, how they (practically) contribute to a diversified…

6019

Abstract

Purpose

The study aims to explore how concept stores (theoretically) differ from other experience-based retail formats, and hence, how they (practically) contribute to a diversified retail store portfolio.

Design/methodology/approach

Case study based on semi-structured, qualitative interviews with seven IKEA retail managers, three industry experts and 26 customers of IKEA concept stores in London and Stockholm.

Findings

The concept store represents a conceptual departure from other experiential store formats. It is neither fully experiential in the sense that it is not only about marketing communications nor is it sales or profit-focused. Its aim is to be an accessible touchpoint that reduces friction on a diversified customer journey with its value to the retail portfolio being that it attracts new and latent customers, mitigates existing inhibiting factors and drives them to other touchpoints.

Research limitations/implications

Ideas about the different characteristics of new store formats and their potential to shape the customer experience are extended. New formats reflect innovation in retailing and are part of a retail portfolio which generates different customer expectations and determinants from traditional store formats which provide the customers' existing reference point.

Practical implications

The contributions of new formats should be evaluated in light of other existing formats in the portfolio and not isolated. This is particularly true when considering format cannibalisation and the potentially extended customer journey that arises when customers use traditional format stores and new concept format stores simultaneously.

Originality/value

Previous research, using sales metrics and market-based results as performance determinants, suggests negative outcomes for format diversification. Our study suggests that the contributions of the concept store format should be viewed from an overall customer journey perspective and the “performance” of different format based touchpoints are not best captured through traditional sales evaluation methods.

Details

International Journal of Retail & Distribution Management, vol. 49 no. 7
Type: Research Article
ISSN: 0959-0552

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Book part
Publication date: 28 September 2020

Matthew Willcox

Abstract

Details

The Business of Choice: How Human Instinct Influences Everyone’s Decisions
Type: Book
ISBN: 978-1-83982-071-7

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Article
Publication date: 1 March 1992

Naoko Oikawa and John F. Tanner

Explains that American managers often find negotiating with theirJapanese counterparts extremely difficult and frustrating due to a lackof understanding of the Japanese…

3141

Abstract

Explains that American managers often find negotiating with their Japanese counterparts extremely difficult and frustrating due to a lack of understanding of the Japanese negotiation style in particular and of the Japanese language and culture in general. Describes key features of the Buyer/Seller relationship as it is in Japan′s “vertical” society, later explaining the four stages of Japanese negotiation and post‐negotiation formalities. Emphasizes that Americans must not try to negotiate using their own negotiation practices, since this will make Japanese feel unduly pressured and the negotiations will be unsuccessful ‐success can only come if Americans learn to operate within the Japanese culture.

Details

Journal of Services Marketing, vol. 6 no. 3
Type: Research Article
ISSN: 0887-6045

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