Alan Griffith and Khalid Bhutto
A previous paper in this journal focused on how the integration of standards‐based management systems used by major contractors operating within the construction sector could…
Abstract
Purpose
A previous paper in this journal focused on how the integration of standards‐based management systems used by major contractors operating within the construction sector could contribute to improvements in the environmental performance of a company. However, it was seen that the lack of a recognised management system framework to guide organisations and their operations was proving inhibitive to success. This paper aims to address that shortcoming, presenting a workable and useful framework for configuring integrated management systems (IMSs) targeted at delivering better environmental performance. It aims to report on a government‐funded research project examining the developments in and applications of IMSs applied to the environment, quality and safety of construction projects in the UK.
Design/methodology/approach
The research project used a triangulated approach collating qualitative and quantitative data acquired by the multiple collection methods of questionnaire survey, structured and semi‐structured interviews and case studies. The qualitative approach involved the development of theory from data, or grounded theory, and evaluation of data, or analytic induction, while the quantitative approach used data‐sampling methods and database coding and analysis.
Findings
The findings show that a number of prominent UK principal contracting organisations have introduced integrated standards‐based systems for managing a construction project's environment, quality and safety. Notwithstanding, problems have readily been encountered and these appear to have occurred predominantly from a lack of an effective management system framework within which corporate organisation and project operations are arranged within the context of their business environment. The establishment of a robust framework is highlighted as being fundamental and essential to ensuring better environmental performance.
Originality/value
The research examines environmental performance within the project environment of the construction industry. The findings add to the current body of knowledge and will be of value to contractors seeking to satisfy the environmental requirements of their business through an effective management approach. Moreover, the research has wider value through transferable applications and experiences for other industry sectors.
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Alan Griffith and Khalid Bhutto
This paper aims to report on a government funded doctorate research project examining the developments in and applications of integrated management systems (IMS) applied to the…
Abstract
Purpose
This paper aims to report on a government funded doctorate research project examining the developments in and applications of integrated management systems (IMS) applied to the environment, quality, and safety of construction projects in the UK. The research focused on how the integration of standards‐based management systems used by major contractors operating within the construction sector could contribute to improvements in the environmental performance of their corporate organisation and their projects.
Design/methodology/approach
The research project utilised a triangulated approach collating qualitative and quantitative data acquired by multiple collection methods of a questionnaire survey, structured and semi‐structured interviews and case studies. Qualitative approach involved the development of theory from data, or grounded theory, and evaluation of data, or analytic induction, whilst quantitative approach used data‐sampling methods and database coding and analysis.
Findings
The findings show that a number of prominent UK principal contracting organisations have introduced effective integrated standards‐based systems for managing a construction project's environment, quality, and safety. Notwithstanding these exemplars, industry‐based problems are manifest and include: lack of management systems awareness; passive environmental standpoints; litigious project‐participant relationships; and cost‐driven, rather than environmentally empathic, cultures. Survey data have identified where and why current problems exist whilst detailed interviews and case studies have identified effective methods of integrating management systems, together with the critical success factors and potential benefits.
Originality/value
The research examines environmental performance within the project environments of the construction industry. The findings add to the current body of knowledge and will be of value to contractors seeking to address environmental aspects of their business through effective management approach. Furthermore, the research has wider value through its experiences and transferable‐applications to other industry sectors.
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Syeda Hina Batool, Wasim Ahmed, Khalid Mahmood and Henna Saeed
The use of Twitter by political parties and politicians has been well studied in developed countries. However, there is a lack of empirical work, which has examined the use of…
Abstract
Purpose
The use of Twitter by political parties and politicians has been well studied in developed countries. However, there is a lack of empirical work, which has examined the use of Twitter in developing countries. This study aims to explore the information-sharing patterns of Pakistani politicians through Twitter accounts during the pre-election campaign of 2018.
Design/methodology/approach
Data of three weeks of the official party accounts and the politicians running for prime minister were analysed. The mixed-methods approach has been used to analyse quantitative and qualitative data retrieved through Twitonomy.
Findings
It was found that the most active Twitter account belonged to the winning party. The prominent Twitter account functions were a call to vote, promotional Tweets, promises and Tweeting about party developments. The present study provides evidence that there is a difference between the Tweeting behaviour of established and emerging parties. The emerging party heavily posted about changing traditional norms/culture/practices.
Practical implications
The study contributed to existing knowledge and has practical implications for politicians, citizens and social media planners.
Originality/value
The present study was designed carefully and based on empirical research. The study is unique in its nature to fill the research and knowledge gap by adding a variety of Twitter functions used by politicians.
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Mohammed Ismail El-Adly, Nizar Souiden and Arusa Khalid
This study aims to investigate the impact of emotional perceived value on hotel guests’ satisfaction, affective commitment and loyalty.
Abstract
Purpose
This study aims to investigate the impact of emotional perceived value on hotel guests’ satisfaction, affective commitment and loyalty.
Design/methodology/approach
Data were collected from 348 respondents living in the United Arab Emirates, and hypotheses were tested using AMOS 28 and structural equation modeling.
Findings
This study’s unique contribution lies in its revelation that emotional perceived value directly impacts guests’ satisfaction, affective commitment and loyalty. Furthermore, it uncovers that emotional-perceived value indirectly influences loyalty through satisfaction and affective commitment.
Practical implications
This research underscores the importance of hotel managers prioritizing guests’ emotional perceived value in their offerings. Managers can significantly enhance guests’ satisfaction, affective commitment and loyalty by highlighting self-gratification, aesthetics, prestige, transaction and hedonics.
Originality/value
This study brings a fresh perspective to understanding customer perceived value (CPV). It argues that the mere emphasis on the functional aspect of CPV would likely fall short of fully comprehending specific outcomes of their experience (e.g. satisfaction-dissatisfaction, loyalty, etc.). Assessing the emotional aspect of CPV, known as emotional customer perceived value (ECPV), adds further explanations and sheds light on the understanding of the CPV concept and its impacts on consumers’ experience. Furthermore, this study emphasizes that emotional perceived value is better comprehended as a multidimensional rather than a unidimensional construct. It adds that the concept of customer value as a multidimensional concept is context-specific (i.e. dimensions vary from one service sector to another), providing a unique and valuable perspective for the luxury hotel industry.
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Maqsood Hussain Bhutto, Beenish Tariq, Sarwar Azhar, Khalid Ahmed, Faiz Muhammad Khuwaja and Heesup Han
Today, global warming is one of the most acute challenges in the world, prominently caused by greenhouse gases. The introduction of hybrid-vehicles (HVs) is thus, one of the…
Abstract
Purpose
Today, global warming is one of the most acute challenges in the world, prominently caused by greenhouse gases. The introduction of hybrid-vehicles (HVs) is thus, one of the industrial initiatives to tackle this challenge by allowing at least some proportionate reduction in global-gas-emissions. Such initiatives like HVs have also affected the consumers’ green-purchase-intention (GPI). Hence, underpinned into the theory of planned behaviour (TPB), this study aims to analyze consumers’ response in terms of GPI for HVs, in addition to exploring the moderating-effect of price-sensitivity between independent-variables (attitude, subjective norms and perceived behavioural control) and consumers’ GPI for HVs.
Design/methodology/approach
The data was collected from 266 automobile-consumers with the help of questionnaires. A two-step approach was used to analyse the given hypothesis with the help of partial least squares structural equation modelling (Smart-PLS 3.2.7).
Findings
First, significant empirical-evidence was secured regarding the impact of given independent-variables (i.e. attitude, subjective norms and perceived behaviour control) on consumer’s GPI for HVs. Second, the empirical-evidence for the moderating effect of price-sensitivity onto the association between given independent-variables (except for the perceived-behavioural-control) and the consumers’ GPI for HVs, also turned out to be quite substantial in this study.
Originality/value
In-line-with the TPB, this study extends the existing body of literature regarding consumers’ GPI as it was significantly contingent to the given independent variables of the study, whereby, the price-sensitivity has been recognized as a key moderator particularly in the context of developing countries such as Pakistan. The present study thus provides in depth-insights to guide automobile manufacturers and marketers to redefine their pricing strategies to further strengthen the consumer’s GPI for HVs within certain socio-contextual setup. Automobile establishments should thus, invest in HVs’ adoption that serves both the eco-system (particularly human-well-being) and sustainable-organizational-growth.
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Faiza Syed, Malik Shah Zaman Latif, Iftikhar Ahmed, Sadia Bibi, Saif Ullah and Nauman Khalid
The purpose of this paper is to access the present situation of the Pakistani population that suffers from vitamin D deficiency.
Abstract
Purpose
The purpose of this paper is to access the present situation of the Pakistani population that suffers from vitamin D deficiency.
Design/methodology/approach
A review-based study was conducted based on publications from Pakistan between the years 2008 and 2018. The publications were archived from Pub Med and Google Scholar databases. A total of 18 publications were shortlisted, based on the cutoff values of vitamin D sufficiency, insufficiency and deficiency.
Findings
As per the data, 38.5 per cent of the participants were males, 48.7 per cent were females and 12.8 per cent of the studies have not mentioned the genders of the participants. The cumulative results show that 58.17 per cent (95 per cent CI: 52.17, 64.16) of the population is vitamin D-deficient and 26.65 per cent (95 per cent CI: 21.63, 31.66) is insufficient in vitamin D. The highest level of vitamin D deficiency was reported from Sindh (62.15 per cent), followed by Khyber Pakhtunkhwa (60.57 per cent), Punjab (51.75 per cent) and the Federal Capital (49.25 per cent). Moreover, Cochran’s Q test indicated considerable heterogeneity (p = >0.001) with regard to Vitamin D deficiency (VDD) prevalence found among samples from the selected studies.
Originality/value
The present analysis suggests that more than half of the Pakistani population suffers from VDD, which, thus, should be considered as an epidemic and treated likewise.
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Jing Yi Yong, Mohd Yusoff Yusliza, T. Ramayah, Khalid Farooq and Muhammad Imran Tanveer
The study aims to investigate the relationships between green intellectual capital, green human resource management (HRM), and sustainability.
Abstract
Purpose
The study aims to investigate the relationships between green intellectual capital, green human resource management (HRM), and sustainability.
Design/methodology/approach
The research is based on information gathered from 112 large Malaysian manufacturing companies.
Findings
The study findings revealed that green human capital and green relational capital positively influence green HRM. In addition, green HRM positively related to social, environmental and economic performance. Besides, green HRM positively mediates the relationships between green human capital and economic, social and environmental performance. Finally, green relational capital improves sustainability (economic, environmental, and social performance) mediated by green HRM.
Originality/value
The current study contributes to the literature by examining green IC (green human capital, green structural capital, and green relational capital) as an independent variable and green HRM as a mediating variable for sustainability (economic, environmental, and social performance). The findings and recommended for the managers of large manufacturing firms and practitioners to invest in green IC to achieve sustainability through green HRM.
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Mohd Yusoff Yusliza, Juhari Noor Faezah, Nora’aini Ali, Noor Maizura Mohamad Noor, T. Ramayah, M. Imran Tanveer and Olawole Fawehinmi
This study aims to examine the relationships for the following: supportive work environment, person–organisation fit and employee retention among academic staff in one of the…
Abstract
Purpose
This study aims to examine the relationships for the following: supportive work environment, person–organisation fit and employee retention among academic staff in one of the Malaysian public universities.
Design/methodology/approach
This study used a conceptual framework to assess the direct impacts of supportive work environment (i.e. perceived climate, supervisory relationship, peer group interaction, perceived organisational support), person–organisation fit and employee retention. A self-administered questionnaire was distributed to 225 respondents.
Findings
The findings present the mediating influence of person–organisation fit on the relationships between supportive work environment and employee retention. The results reveal a direct and positive relationship between supportive work environment and academic staff retention. These results imply that individuals’ perceived towards an organisation can influence their decision to stay at the university.
Research limitations/implications
This study had filled in the knowledge gap about the role of supportive work environment with person–organisation fit and the relationship for employee retention in Malaysia. Previous research emphasised on organisations’ role in employee retention and engagement in the manufacturing and service industry.
Originality/value
The findings of this study reveal how a supportive work environment can impact employee retention among academic staff. Specifically, the person–organisation fit describes the relationship between supportive work environment and employee retention.
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Haseena Bader Alkatheeri, Fauzia Jabeen, Khalid Mehmood and Gabriele Santoro
This paper aims to investigate information technology capabilities (ITC)’s influence on organizational performance (OP) within the hospitality industry. Specifically, it analyzes…
Abstract
Purpose
This paper aims to investigate information technology capabilities (ITC)’s influence on organizational performance (OP) within the hospitality industry. Specifically, it analyzes the indirect effects of sustainability practices (SP) and service quality (SQ) on the relationship between ITC and OP. The moderating effect of top management support (TMS) is also examined.
Design/methodology/approach
Using a three-wave time-lagged design, 507 UAE hotels' managers took part in the study. Hierarchical regression bootstrapping approach was used to examine the hypothesis.
Findings
This study suggests that ITC are positively related to OP. Furthermore, the study found that SP and SQ mediate the ITC-OP relationship. TMS moderates the positive relationship between ITC and OP and also moderates the relationship between SQ and OP. Additionally, TMS moderates the indirect effect of SQ on the association between ITC and OP, such that the mediating effect is stronger when TMS is at a high level.
Research limitations/implications
The study shall assist the practitioners of the hospitality firms to focus their attention on ITC to improve SQ and hence achieve optimal performance.
Originality/value
The novelty of this research lies in the presentation of an integrated framework based on a resource-based view to solve the contemporary challenges facing hospitality firms operating in emerging markets in integrating ITC and SP for better organizational results.
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Mohammad Badruddoza Talukder, Kamarun Muhsina, Tanjila Afroz Mou and Sanjeev Kumar
Purpose: This chapter provides a thorough explanation of the growth of community-based tourism in Bangladesh, encompassing its historical background, challenges faced, and…
Abstract
Purpose: This chapter provides a thorough explanation of the growth of community-based tourism in Bangladesh, encompassing its historical background, challenges faced, and potential strategies for future advancement.
Methodology: We employed a descriptive analysis based on the literature review of the development and expansion of community-based tourism in Bangladesh. This study looks at the development of community-based tourism (CBT) throughout history, as well as the innovative contributions made by Non-Governmental Organizations (NGOs) and local groups in CBT initiatives, government policies, international recognition, challenges encountered (such as environmental and economic concerns), and potential strategies for future expansion.
Findings: The chapter suggests various methods for future growth, including developing policies, involvement of the private sector, execution of marketing strategies, and empowerment of the community through training and enhancing their abilities.
Value: The study provides insightful information regarding the distinctive characteristics of community-based tourism in Bangladesh, drawing attention to the country's long-standing tradition of extended hospitality and cultural heritage. Moreover, the study analyzes the difficulties and opportunities that CBT efforts encounter in the region and the proposition of individualized solutions for sustainable growth.
Implications: This study not only improves the quality of experiences that tourists have, but it also gives a voice to underrepresented groups by prioritizing local communities. In addition, it instills a sense of ownership and pride in the community's residents, motivating them to make a long-term commitment to preserving the legacy of developing CBT in Bangladesh.