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The relationship between organisation size, technology implementation, and organisational culture is examined. Thirty‐five American and Canadian manufacturing organisations were surveyed concerning their approach to implementing statistical process control (SPC) technology. Organisations were classified as either large or small and hierarchic or non‐hierarchic. Approaches to implementing SPC were measured and compared among the four groups (large hierarchic, small hierarchic, large non‐hierarchic and small non‐hierarchic). Results indicated that both the size of the organisation and its culture determine how that organisation goes about implementing technological change. Larger organisations use inter‐departmental liaisons, temporary task forces, and permanent implementation teams more than smaller organisations in implementing new technology. Non‐hierarchic organisations appear to use goal and direct contact mechanisms at higher levels than hierarchical organisations when it comes to innovation and change. Results also indicate that there is more in common in the area of technological implementation between large and small businesses, and hierarchical and non‐hierarchical organisations than is often suggested.

Previous research on community attitudes toward the police focuses on suspect race as an important predictor of attitudes toward law enforcement and police use of force. Generally, missing from these studies, however, is the role of mental illness, both independently and in conjunction with race, and its effect on perceptions of police. This chapter summarizes our recent research addressing two issues: (1) how race and mental illness of suspects affect perceptions of the appropriateness of police use of force, and (2) how race and mental illness of citizens affect perceptions of police.

We examine these issues by summarizing research obtained through The Portland Race and Mental Illness Project (PRMIP), a survey administered to residents of Portland, Oregon. For our first topic, we use an experimental vignette that randomly alters race and mental health status of suspects. For our second topic, we ask respondents to self-report race, mental health status, and perceptions of the police.

Our dual focus provides two key findings: first, citizens’ perceptions of police use of force are affected by suspect race and mental health status. Second, like Black citizens, citizens with mental illness also have a negative impression of law enforcement.

Our research builds on research indicating racial disparity in trust in police by showing that mental illness – both that of the respondent and that of a suspect – affects attitudes toward the police. These results suggest that mental health status affects attitudes toward law enforcement and should be considered in future research and public policy.

The paper examines the historical shifts in policing strategies towards individuals with SMI and vulnerable populations, highlighting the development of co-response models, introducing the concept of “untethered” co-response.

This paper conducts a review of literature to trace the evolution of police responses to individuals with serious mental illness (SMI) and vulnerable populations. It categorizes four generations of police approaches—zero-policing, over-policing, crisis intervention and co-response—and introduces a fifth generation, the “untethered” co-response model exemplified by Project SCOPE in Philadelphia.

The review identifies historical patterns of police response to SMI individuals, emphasizing the challenges and consequences associated with over-policing. It outlines the evolution from crisis intervention teams to co-response models and introduces Project SCOPE as an innovative “untethered” co-response approach.

The research acknowledges the challenges in evaluating the effectiveness of crisis intervention teams and co-response models due to variations in implementation and limited standardized models. It emphasizes the need for more rigorous research, including randomized controlled trials, to substantiate claims about the effectiveness of these models.

The paper suggests that the “untethered” co-response model, exemplified by Project SCOPE, has the potential to positively impact criminal justice and social service outcomes for vulnerable populations. It encourages ongoing policy and evaluative research to inform evidence-based practice and mitigate collateral harms associated with policing responses.

Given the rising interactions between police and individuals with mental health issues, exacerbated by the COVID-19 pandemic, the paper highlights the urgency for innovative, non-policing-driven responses to vulnerable persons.

The paper contributes to the literature by proposing a fifth generation of police response to vulnerable persons, the “untethered” co-response model and presenting Project SCOPE as a practical example.

The purpose of this paper is to evaluate a police department's Post-Crisis Assistance Program (PCAP) for consumers who experienced a police-abated mental health crisis. The authors analyzed three questions: First, does PCAP reduce a consumer's future mental health calls for service (CFS)? Second, does PCAP reduce a consumer's odds of being arrested? Third, does PCAP reduce the odds of a consumer being taken into emergency protective custody (EPC)?

The authors use propensity score matching to analyze data from a sample of individuals (n=739) who experienced a police-abated mental health crisis.

The authors find that PCAP consumers generated fewer mental health CFS, were less likely to be arrested, and were less likely to be taken into EPC than non-PCAP consumers six months following a police-abated mental health crisis.

The research only examined outcomes six months after a mental health crisis. The authors encourage future research to examine whether the benefits of PCAP persist over longer periods of time.

The study demonstrates that partnerships between police departments and local mental health groups can help police officers better serve citizens with mental health conditions.

To the knowledge, this is the first study to evaluate the impact of a PCAP for citizens experiencing police-abated mental health crises.

The purpose of this paper is to examine the potential benefits as well as some of the practical barriers to the implementation of a collective impact initiative in law enforcement and public health (LEPH) in Tasmania, Australia.

The paper is based on a review of programs, agencies and initiatives that are at the intersection of LEPH in Tasmania, through an analysis of the findings in evaluation reports, and the views of practitioners identified at a workshop on LEPH held at a national AOD conference and facilitated by the authors.

The strengths of collective impact initiatives, particularly in LEPH, are presented and some weaknesses identified. Some major obstacles to the consolidation of LEPH initiatives include siloed ways of working and budgets, lack of leadership and political will. Some progress has been made in addressing these weaknesses, although addressing complex social problems by moving beyond inter-agency collaboration toward an integrated model of service provision remains challenging.

The authors argue that there are practical benefits to the adoption of a collective impact model to address problems in Tasmania that lie at the nexus between LEPH. In reviewing existing collaborations, the authors demonstrate the value of a structural mapping process to identify ways forward for government and non-government agencies that are inclined to go further in merging the two disciplinary areas. The authors offer some suggestions with respect to identifying the preconditions for a collective impact model and how to build on these to initiate action.

A significant proportion of the literature on LEPH remains at a conceptual and theoretical level. This contribution highlights some practical issues while looking at existing examples of collaboration across LEPH at a state level in Australia, and starts mapping a way forward for constructing more integrative LEPH initiatives.

The purpose of this paper is to understand whether mental health status – either alone or in conjunction with race – affects perceptions of police legitimacy.

Using survey data collected from Portland, Oregon residents (n=259), this research examines predictors of trust in the police.

Results show that individuals with a history of mental illness are similar to African-American respondents: both are especially distrustful of the police. The combination of race and mental illness does not appear to create additional levels of distrust.

This research suggests there are important racial and mental health disparities in perceived police legitimacy, and that these disparities will need to be addressed for the police to successfully combat crime and encourage compliance with the law.

Although research has consistently highlighted how race affects perceptions of police legitimacy, research has not yet examined whether mental health status affects perceptions of police legitimacy; in addition to race, this paper highlights the unique perspectives of individuals with mental health concerns regarding policing.

Addresses the standardization of the measurements and the labels for concepts commonly used in the study of work organizations. As a reference handbook and research tool, seeks to improve measurement in the study of work organizations and to facilitate the teaching of introductory courses in this subject. Focuses solely on work organizations, that is, social systems in which members work for money. Defines measurement and distinguishes four levels: nominal, ordinal, interval and ratio. Selects specific measures on the basis of quality, diversity, simplicity and availability and evaluates each measure for its validity and reliability. Employs a set of 38 concepts ‐ ranging from “absenteeism” to “turnover” as the handbook’s frame of reference. Concludes by reviewing organizational measurement over the past 30 years and recommending future measurement reseach.

This chapter describes the business goals, purpose, and strategy of public diplomatic services. It reinforces diplomatic organizations’ fundamental bureaucratic administrative culture (Tier 1). The bureaucratic culture of diplomacy is deconstructed, and each of the five layers is described in detail. The authors also explain why focusing on the artifacts and behavior layers are the dominant and essential starting points for analysis in diplomatic cultures. The public service culture (Tier 2) overlays and mediates the bureaucratic culture.

Additionally, the authors describe the influence that political appointees as leaders may play in shaping public service cultures. Next, the authors explain how diplomatic cultures reflect the core values of a state’s culture. Next, the chapter outlines the landscape of external influencing cultures (Tier 3) in diplomacy. Finally, the knowledge, learning, and collaboration (KLC) culture of diplomacy is considered, with opportunities for future growth.

The purpose of this chapter is to conduct a structured literature review to examine the relationship between entrepreneurship and emotional intelligence in academic settings as well as the current entrepreneurship pedagogy for flexible, innovative and creative graduates. One hundred and twenty-eight peer-reviewed papers were analysed based on Webster’s and Watson’s (2002) methodology. Papers classified into three topics and a content analysis was implemented to discuss about the publication year, journals, authors, frequency of keywords and research method adopted. The contribution of this chapter is twofold. It is a bibliometric study which provides a macropicture of a research field, its evolution and connections among studies, in order to be a starting point for future researchers who are already studying entrepreneurial education or entrepreneurship-related scientific areas. Also, this chapter helps academics to improve educational programmes and curriculum to increase students’ entrepreneurial intention taking into account the factors that affect it.

Obesity can cause impairment in adipose tissue-derived hormones levels, which, in turn, might lead to metabolic syndrome occurrence. This study aims to assess the relationship between the levels of adiponectin, resistin, retinol-binding protein 4 (RBP4) and insulin with metabolic syndrome (MetS) indices. Also, optimal cutoff points of the adipokines and insulin for MetS prediction were determined.

In this study, 180 women (90 women with MetS and 90 women without MetS) were studied. The National Cholesterol Education Program Adult Treatment Panel III criteria were used for MetS diagnosis. Anthropometric and biochemical indices were measured. Data were analyzed using SPSS software version 21.

Serum adiponectin correlated negatively with age, BMI, waist circumference (WC), triglyceride (TG), total cholesterol, SBP, DBP, FBS and positively correlated with high-density lipoprotein-cholesterol. Both resistin and RBP4 levels correlated positively with BMI, WC, TG, SBP, DBP and FBS. Also, serum insulin correlated positively with BMI, WC, SBP and DBP. All the studied adipokines and insulin showed significant areas under the receiver operating characteristics curve. The largest area under the curve was observed for adiponectin (0.93, 95 per cent CI = 0.89-0.97, p < 0.001) with the optimal cut-off point of 11.94 µg/L. Also, the upper level of adiponectin was associated with 70 per cent lower prevalence odds of metabolic syndrome after adjusting for confounders.

The authors determined the optimal cutoff points of the adipokines and insulin for MetS prediction and calculated the diagnostic odds ratio for various cutoff values. Adiponectin could be used as a biomarker in MetS regarding its largest AUC.