This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/02632779410051715. When citing the…
Abstract
This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/02632779410051715. When citing the article, please cite: Keith T. Pratt, (1994), “Introducing a Service Level Culture”, Facilities, Vol. 12 Iss: 2, pp. 9 - 15.
Argues that the opportunities to improve the way in which space is useddepend on a whole range of factors, the most important being the way inwhich the business needs to be…
Abstract
Argues that the opportunities to improve the way in which space is used depend on a whole range of factors, the most important being the way in which the business needs to be supported and the way the business process is engineered. Maximizing space use using such techniques as hotdesking and free address can only work effectively where they are properly matched to the current and future needs of the business.
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Service level agreements provide a mechanism for establishing a betterrelationship between the core business and the infrastructure andservices that support it. It provides a…
Abstract
Service level agreements provide a mechanism for establishing a better relationship between the core business and the infrastructure and services that support it. It provides a statement of various service level options from which a number can be selected to support the customer or client, which describes the service to be given specific timing, frequency and cost. It enables decisions to be taken at a strategic level as to how these can be matched to achieve business profitability. The process is a continuing one and requires commitment at the highest level, to ensure not only that it is adopted properly, but that the services defined are properly and effectively delivered. Describes the various steps in the process and in broad terms how it can be implemented.
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We live in a world of constant change. Sustaining careers for those who practise the profession of managing facilities is therefore increasingly becoming a challenge. In…
Abstract
We live in a world of constant change. Sustaining careers for those who practise the profession of managing facilities is therefore increasingly becoming a challenge. In addressing the issues, we all think that we are rethinking what we do, but with so many other day‐to‐day pressures, do we really give it our best shot? This paper provides a practical tool kit in the form of series of common‐sense steps which will enable practitioners at any stage of their careers, to focus on what they have achieved. It addresses the review of skills and competencies that they have accumulated and where such skill sets can be put to use elsewhere. It also looks at the direction being taken during their career and what training may be necessary to enhance future career choices. The paper also considers the support gained from professional bodies and other networking organisations and the contribution that individuals make in return. It concludes with an examination of the consequences of inaction and the steps necessary to move forward. While the paper presents the co‐authors’ views of what the future may hold and is based on professional experience in this field, the predictions are only those of the authors.
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Lan Rachel Brown, Barbara Mason and Madeline Carter
Research has identified that workplace bullying is a significant problem within health care, with health-care trainees at particular risk. The purpose of this study is to explore…
Abstract
Purpose
Research has identified that workplace bullying is a significant problem within health care, with health-care trainees at particular risk. The purpose of this study is to explore the experiences of workplace bullying from the perspectives of trainee clinical psychologists.
Design/methodology/approach
A total of 14 trainee clinical psychologists recruited from British universities participated in semi-structured telephone interviews. Qualitative data was analysed using thematic analysis.
Findings
The analysis generated four main themes: workplace bullying “activating threat responses”, the process of trainee clinical psychologists “making sense of bullying”, “difficulties navigating power within the system” when experiencing and reporting bullying and “finding safety and support” within and outside of work contexts.
Originality/value
To the best of the authors’ knowledge, this is the first known study of workplace bullying specifically within clinical psychology. The research has implications for guidance for training institutions and professional bodies associated with trainee mental health professionals.
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Since the first Volume of this Bibliography there has been an explosion of literature in all the main areas of business. The researcher and librarian have to be able to uncover…
Abstract
Since the first Volume of this Bibliography there has been an explosion of literature in all the main areas of business. The researcher and librarian have to be able to uncover specific articles devoted to certain topics. This Bibliography is designed to help. Volume III, in addition to the annotated list of articles as the two previous volumes, contains further features to help the reader. Each entry within has been indexed according to the Fifth Edition of the SCIMP/SCAMP Thesaurus and thus provides a full subject index to facilitate rapid information retrieval. Each article has its own unique number and this is used in both the subject and author index. The first Volume of the Bibliography covered seven journals published by MCB University Press. This Volume now indexes 25 journals, indicating the greater depth, coverage and expansion of the subject areas concerned.
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James M. Mandiberg and Seon Mi Kim
We explore a case example of hybridity between a large worker-owned cooperative and a union through three lenses: organizational forms, multiple institutional logics, and…
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We explore a case example of hybridity between a large worker-owned cooperative and a union through three lenses: organizational forms, multiple institutional logics, and organizational identity. We delineate three types of organizational hybridity: (1) stretching an existing organizational form; (2) creating a new organizational form; and (3) and retaining multiple discrete organizational forms in a common venture. The cooperative–union hybrid shares members from the two contributing organizations, and so can be classified as a matrix sub-form of multi-organizational hybridity. This study describes how the coop-union hybrid manages the multiple logics and identities retained from both contributing organizations. It considers the hazards of combining these logics and identities, and offers some suggestions on how to avoid potential difficulties. Finally, given the complexity and inefficiencies of the matrix form, we explore whether matrix hybridity is a transitional or permanent form in this particular instance of a cooperative–union venture.
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In the last four years, since Volume I of this Bibliography first appeared, there has been an explosion of literature in all the main functional areas of business. This wealth of…
Abstract
In the last four years, since Volume I of this Bibliography first appeared, there has been an explosion of literature in all the main functional areas of business. This wealth of material poses problems for the researcher in management studies — and, of course, for the librarian: uncovering what has been written in any one area is not an easy task. This volume aims to help the librarian and the researcher overcome some of the immediate problems of identification of material. It is an annotated bibliography of management, drawing on the wide variety of literature produced by MCB University Press. Over the last four years, MCB University Press has produced an extensive range of books and serial publications covering most of the established and many of the developing areas of management. This volume, in conjunction with Volume I, provides a guide to all the material published so far.