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The life expectancy for persons with intellectual disabilities (ID) has increased significantly, resulting in an increasing number of aging persons with ID. To promote healthy and active aging of persons with ID, discussions on new initiatives to design age-friendly communities have begun at local and international levels. The purpose of this paper, a qualitative research study, is to identify features of an age-friendly community, and facilitators and barriers from the perspectives of older adults with mild ID and their caregivers who live in the city of Winnipeg in Canada.

Seven older persons with mild ID were interviewed, and 15 caregivers participated in focus group discussions. All participants were asked questions about features of community living and their experiences in eight broad topic areas (i.e. transportation, housing, social participation, respect and social inclusion, opportunities for community involvement, communication and information, community support and healthcare services, and outdoor spaces and buildings).

The results indicated that many of the current features of the city of Winnipeg do not adequately address the needs of aging persons with ID; specifically, participants revealed that issues related to accessibility, social participation, social disrespect and inclusion, and lack of resources were important barriers to independence.

The findings will increase awareness of the needs of aging persons with ID and inform programme planning, service delivery, coordination of community-based services and policies to support healthy and active aging for this vulnerable population.

The Thai–Burma refugee program of Australian Catholic University (ACU) brings young Burmese refugees from camps in Thailand to an internet-equipped teaching center to study for a Diploma in Liberal Studies. Some of the learning is carried out online and some in face-to-face mode provided by ACU or partner universities.

The authors detail the methodologies followed, combining sound pedagogy with an integral human development approach. This changed the students’ mode of learning from rote to critical thinking which, in turn, improved their self-confidence, gave them a good ethical and culturally acceptable grounding and provided them with fluency in oral and written academic English. In addition, the authors recount the many challenges faced by bringing together students from diverse ethnic and religious backgrounds with all the baggage brought from a conflict ridden and divided country emerging out of decades of dictatorship.

The program’s results have been remarkable. Many students have found high-quality employment after graduating, especially with non-governmental organizations on the border or in Burma or in some other job serving the needs of their own people. Others have used the Diploma to go on to full degree courses in a number of countries in Asia, North America, and Europe.

This masterclass examines how customer-centric marketing, using new perspectives developed by Clayton Christensen and others, can guide new product and service innovation. Christensen’s Jobs Theory revolves around the observation that “customers don’t buy products or services,” but rather “pull them into their lives to make progress” in some way that is particularly valuable to them.”

Two recent books are discussed in detail– Competing Against Luck: The Story of Innovation and Customer Choice (2016), by Christensen and co-authors Taddy Hall, Karen Dillon and David Duncan and Sense & Respond: How Successful Organizations Listen to Customers and Create New Products Continuously (2017) by design and innovation experts, Jeff Gothelf and Josh Seiden

In coming to view innovation through the lens of Jobs Theory, what you see is not so much the customer at the center of the innovation universe, but “the customer’s Job to Be Done,”which “may seem like a small distinction, but, in reality, “it changes everything.”

Identifying a well-defined Job to Be Done offers a kind of innovation blueprint which is different’ from the traditional marketing concept of “needs” because of the ‘much higher degree of specificity required to identify precisely what it is you are trying to solve for in particular use-case contexts.

When applied astutely, the concept of “Job to Be Done”can improve a company’s track record at new product or service introduction. For the first time it gives managers and other corporate leaders a guidebook for making innovation initiatives more likely to be successful.

The study presents the principal results of a survey into patient information needs and satisfaction levels in a large general hospital as part of a feasibility study on the provision of a patient information service. The background to the survey is the change in the patient/doctor relationship to one of consumer/supplier, coupled with the growing awareness of the importance of patient education and information as a form of preventive medicine. The survey found that information given prior to admission increased satisfaction rates for information provision generally, but also led to more questions being asked during the stay in hospital. Patients were given information freely, though there are slight gender differences, and there is a preference for verbal rather than written information from doctors. There are implications for patient information services. A range of patient resources is provided by wards, but there are problems of co‐ordination of supply and the human resources needed to manage them effectively.

This research provides accounting-ethics authors and administrators with a benchmark for accounting-ethics research. While Bernardi and Bean (2010) considered publications in business-ethics and accounting’s top-40 journals this study considers research in eight accounting-ethics and public-interest journals, as well as, 34 business-ethics journals. We analyzed the contents of our 42 journals for the 25-year period between 1991 through 2015. This research documents the continued growth (Bernardi & Bean, 2007) of accounting-ethics research in both accounting-ethics and business-ethics journals. We provide data on the top-10 ethics authors in each doctoral year group, the top-50 ethics authors over the most recent 10, 20, and 25 years, and a distribution among ethics scholars for these periods. For the 25-year timeframe, our data indicate that only 665 (274) of the 5,125 accounting PhDs/DBAs (13.0% and 5.4% respectively) in Canada and the United States had authored or co-authored one (more than one) ethics article.

Literature examining resistant consumer behaviour from an ethical consumption stance has increased over recent years. This paper aims to argue that the conflation between ethical consumer behaviour and “anti‐consumption” practices results in a nihilistic reading and fails to uncover the tensions of those who seek to position themselves as ethical while still participating in the general market.

The study adopts an exploratory approach through semi‐structured in‐depth interviews with a purposive sample of seven ethical consumers.

The analysis reveals the process through which ethical consumption is constructed and defined in relation to the subject position of the “ethical consumer” and their interactions with the dominant market of consumption.

This research is limited to a single country and location and focused on a specific consumer group. Expansion of the research to a wider group would be valuable.

The impact of ethical consumption on the wider field of consumption can be witnessed in the “mainstreaming” of many ethical ideals. This highlights the potential movements of power between various stakeholders that occupy particular spaces of social action.

Understanding the analysis through Bourdieu's concepts of field and the margins created between spaces of consumption, the paper focuses on the theoretical cross‐section of practice between ethical and market‐driven forms of consumption, advancing discussion by exploring how self‐identified “ethical consumers” defined, legitimatised and negotiated their practices in relation to consumption acts and lifestyles.

This paper systematically reviewed research on accounting fraud in the non-profit organisation (NPO) sector during 2004–2024 to identify gaps in theory and practice with the aim of producing a new parsimonious global fraud model.

This paper utilised a structured literature review methodology.

We propose a new holistic approach for the NPO sector worldwide, with two foci of “what may contribute to fraud” and “what may prevent fraud”.

The future research agenda for the new holistic approach is provided.

The approach helps donors promote accountability and transparency in the NPO sector worldwide, thereby sustaining the development of this sector.

To the best of the authors’ knowledge, this paper is the first comprehensive worldwide fraud research review, making distinct contributions. Globally, the approach is the first dedicated to the NPO sector, including different stages of fraud occurrence (undetected, suspected, actual/detected and future), and using a multi-disciplinary approach to prevent these stages. The approach is also the first to incorporate individual-level, organisational-level, industry-level and country-level factors into predicting future fraud.

Beyond symptomatic communication barriers between designers and communities, glocal resiliency building (GRB) by intercultural groups often challenges traditional service-learning trajectories. Without ambitious performance hurdles, two higher education institutions from Australia and Thailand built rapport via their shared love for Bamboo to level hierarchies between groups: architects, both social and professional.

The author used Basho’s “self” – object nexus, as depicted in “Learn Bamboo from Bamboo” Haiku, as a methodology to structure our observations of stakeholders (Haas, 1994). This reflective account, narrated through a tabulated account of iterative engagements among various stakeholders, narrates the metacognitive process of GRB.

Amidst intercultural communication tensions that could have alienated efforts, Bamboo’s resourcefulness prompted positive stakeholder interactions. Interculturally relatable Bamboo culture could become an effective mode of communication via a synthesis of craft and construction to cultivate culturally intelligent behaviours.

Bamboo was a technology of community that overcame cultural tensions by completing an architectural product.

Despite different languages, work ethics and uneasiness, this activism project sensitised differentiating perspectives to transform traditional knowledge hierarchies to negotiate local know-how. Hence, it highlights activism as a methodology for figuring out the unknown layered in spatial and aspatial attributes of material cultures.