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Content available
Article
Publication date: 13 November 2017

Thomas F. Burgess and John Heap

417

Abstract

Details

International Journal of Productivity and Performance Management, vol. 66 no. 8
Type: Research Article
ISSN: 1741-0401

Content available
Article
Publication date: 10 July 2017

Thomas F. Burgess and John Heap

272

Abstract

Details

International Journal of Productivity and Performance Management, vol. 66 no. 6
Type: Research Article
ISSN: 1741-0401

Content available
Article
Publication date: 14 November 2016

Thomas F. Burgess and John Heap

367

Abstract

Details

International Journal of Productivity and Performance Management, vol. 65 no. 8
Type: Research Article
ISSN: 1741-0401

Content available
Article
Publication date: 9 January 2017

Thomas F. Burgess and John Heap

295

Abstract

Details

International Journal of Productivity and Performance Management, vol. 66 no. 1
Type: Research Article
ISSN: 1741-0401

Content available
Article
Publication date: 12 September 2016

John Heap and Thomas F. Burgess

333

Abstract

Details

International Journal of Productivity and Performance Management, vol. 65 no. 7
Type: Research Article
ISSN: 1741-0401

Article
Publication date: 25 July 2008

John Heap

This paper aims to examine issues of government policy in creating an infrastructure that supports innovation and expertise.

1343

Abstract

Purpose

This paper aims to examine issues of government policy in creating an infrastructure that supports innovation and expertise.

Design/methodology/approach

The approach is to reflect on trends in global trade and the role played by governments in supporting such trade.

Findings

It is shown that Governments do indeed have a crucial role to play but they must tread a balanced line between support and over‐regulation.

Practical implications

The paper suggests approaches that governments might adopt to improve the support they offer to organisations which wish to be innovative and enterprising.

Originality/value

The paper is a useful summary of the role of government in promoting innovation and enterprise.

Details

International Journal of Productivity and Performance Management, vol. 57 no. 6
Type: Research Article
ISSN: 1741-0401

Keywords

Article
Publication date: 1 November 2002

Michael Bolton and John Heap

Suggests that “continuous improvement” is an unworkable approach to organisational transformation; that discontinuity is essential to ensure that gains are consolidated and locked…

2124

Abstract

Suggests that “continuous improvement” is an unworkable approach to organisational transformation; that discontinuity is essential to ensure that gains are consolidated and locked in to baseline performance. Describes a particular organisational transformation methodology – the UPLIFT programme – used to investigate, assess and prepare for “organisational futures” and uses it to demonstrate this need for discontinuity.

Details

Work Study, vol. 51 no. 6
Type: Research Article
ISSN: 0043-8022

Keywords

Article
Publication date: 16 March 2010

Thomas C. Tuttle, Chen Shengchang, John P. Heap and Tiano Yan

This paper aims to promote an expanded two‐way dialog between Chinese and Western leaders and executives which recognizes that “wisdom” can flow in both directions.

1474

Abstract

Purpose

This paper aims to promote an expanded two‐way dialog between Chinese and Western leaders and executives which recognizes that “wisdom” can flow in both directions.

Design/methodology/approach

Interviews were undertaken with three Chinese executives and analyzed against a model of performance excellence.

Findings

An understanding of some of the similarities and differences of Western and Chinese business practices and a conclusion that there are lessons for Western businesses to learn.

Research limitations/implications

The work involved interviews with only three Chinese executives and thus represents a tiny sample.

Practical implications

Illustrates some of the practices that might be worth considering by the West as we climb out of the current economic depression and re‐focus business efforts for a longer‐term future.

Originality/value

The paper adopts a novel approach of analyzing interview outcomes against a reference model. The core value is, however, in highlighting the benefits that might arise from extended dialog.

Details

International Journal of Productivity and Performance Management, vol. 59 no. 3
Type: Research Article
ISSN: 1741-0401

Keywords

Content available
Article
Publication date: 2 September 2014

John Heap

95

Abstract

Details

International Journal of Productivity and Performance Management, vol. 63 no. 7
Type: Research Article
ISSN: 1741-0401

Article
Publication date: 1 October 1989

The rise of the ‘green movement’ in Europe over the last 10 years has been quite astonishing. From being dismissed as cranks and eccentrics, they have reached the position where…

Abstract

The rise of the ‘green movement’ in Europe over the last 10 years has been quite astonishing. From being dismissed as cranks and eccentrics, they have reached the position where they are either important pressure groups (as in the UK) or have real political power (in those countries that have proportional representation). This pressure and power has implications for the way in which businesses carry out their activity. We are already seeing the ‘greening’ of commerce, starting with those organisations who are nearest to the end user such as retail stores. This ‘greening’ process will move backwards up the supply chain over the next few years to influence many organisations.

Details

Work Study, vol. 38 no. 10
Type: Research Article
ISSN: 0043-8022

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