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The myth of continuous improvement

Michael Bolton, John Heap

Work Study

ISSN: 0043-8022

Article publication date: 1 November 2002

2125

Abstract

Suggests that “continuous improvement” is an unworkable approach to organisational transformation; that discontinuity is essential to ensure that gains are consolidated and locked in to baseline performance. Describes a particular organisational transformation methodology – the UPLIFT programme – used to investigate, assess and prepare for “organisational futures” and uses it to demonstrate this need for discontinuity.

Keywords

Citation

Bolton, M. and Heap, J. (2002), "The myth of continuous improvement", Work Study, Vol. 51 No. 6, pp. 309-313. https://doi.org/10.1108/00438020210441867

Publisher

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MCB UP Ltd

Copyright © 2002, MCB UP Limited

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