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This study aims to examine, via social exchange theory and social representations, how online vacation rentals (OVR) connect tourists and owners. It also aims to understand the dynamics and representations between owners and tourists in Albufeira, one of the most popular counties in the south of Portugal, supported on the theories of representation and social exchange. More specifically this research is structured on the following question: how the consequents – engagement and personalization – are materialized in the testimonies and descriptions posted on the vacation rentals platform.

The initial assumption for this exploratory study is that OVR bring both material and intangible advantages for the individual consumer and for the community of homeowners. Drawing from netnography, using textual analysis, including the use of a corpus linguistics software program (WordSmith v.6), the authors aim to capture the multidimensional meanings presented by the tourists' online reviews of their travelling experience and home rental.

The findings suggest that sharing the same nationality can facilitate engagement and influence the decision-making process (selection of property). Furthermore, findings point to a sense of place construed through affordances of place, home and a functional sense of place. Personalization of services is perceived by tourists as a positive outcome, this being the result of a positive evaluation that properties have received.

The innovative design of this research, combining textual analysis and netnography of data reviews, and the analysis of this new form of tourism are the main contributions of this paper.

This paper aims to explore the phenomenon of online vacation rentals (OVRs) (a new source of e-business travel growth) and how the concept of sense of place is presented by tourists' online reviews.

The initial assumption for this exploratory study is that OVRs bring both material and intangible advantages to the individual consumer and to the community of homeowners. Using a qualitative approach, within the conceptual framework of a sense of place, multidimensional meanings presented by tourists' online reviews of their travel experience and home rentals were explored.

The findings point to a sense of place constructed through affordances of place, home and a functional sense of place. They seem to indicate that these testimonials come from a close-knit virtual community; although the site is open to all, it is primarily used by British-to-British. The data reveal neither any salient expression of social interaction between these tourists and the local community nor any references to the cultural context, thus pointing to the dimensions of security and familiarity and to the absence of any travelling-to-learn motivation.

It remains unclear whether sense of place, as defined here, is the outcome of the limitations induced by the channel and textual genre. Future research on this virtual community, via interviews and questionnaires, could clarify this question.

The analysis of this new form of tourism and the innovative design of this research, based on textual analysis of free elicited data, are the main contributions of this paper.

Purpose: This chapter focuses on the relations between aging and the perception about the families’ quality of life in a medium-sized Portuguese city. Departing from the descriptions of individuals living with at least one child under 14 years of age, particular emphasis is put on how young adults perceive and incorporate into their speeches the presence and role of non-cohabiting elderly, namely their parents and in-laws, as an expression of the quality of life they experience.

Design/methodology/approach: Data rely on episodic interviews conducted with both men and women with young children (3–14 years old), within a broader sociological research devoted to the study of family rituals. The data collected was analyzed using qualitative techniques of content analysis with the help of NVivo software (QSR). The data is presented recurring to contextualized narratives.

Findings: Data analysis allows to conclude that geography matters in the perception that young adults have when reflecting upon the role of the elderly surrounding them, either their parents or in-laws. The presence and coexistence of generations are perceived as “priceless,” a “fortune,” and a “privilege,” possible in a medium-sized city, where everything is close enough to thicken the informal intergenerational solidarities between grandparents, parents, and grandchildren. Behind the scenes, data, furthermore, discloses unpredictable tensions arising mainly regarding children’s education, rules, and behavior.

Originality/value: This chapter contributes to shed light into the daily life of elderly people who are still independent and active, and the seemingly invisible presence and unimportant role they play in their children and grandchildren’s lives.