Self‐service has wide‐ranging implications for the management and delivery of library services. It affects staff and users, system development and integration, library planning…
Abstract
Self‐service has wide‐ranging implications for the management and delivery of library services. It affects staff and users, system development and integration, library planning and design. This article outlines the essential points to consider before installing self‐issue and/or self‐return services, user reaction and successes (for both staff and user) experienced so far at Information Services, University of Sunderland.
Self issue facilitates an improvement in the service for the borrower and should be considered carefully by librarians everywhere. It can help to provide the means to address the…
Abstract
Self issue facilitates an improvement in the service for the borrower and should be considered carefully by librarians everywhere. It can help to provide the means to address the growing demands of the user whilst so many libraries suffer from the enormous pressures of limited library resources and budgetary constraints. The self issue project at Information Services, University of Sunderland, has identified preparation, publicity, position and persuasion as the four key ‘p’ elements essential for the successful implementation of the service. This paper will provide a synopsis of the methods used to achieve success, a description of self issue machine components and operational procedures. Project achievements and plans for the future are outlined.
Self‐service has many benefits for the borrower and should be considered by librarians everywhere. It can help to provide the means to address the growing demands of the user…
Abstract
Self‐service has many benefits for the borrower and should be considered by librarians everywhere. It can help to provide the means to address the growing demands of the user while so many libraries suffer from the enormous pressures of limited library resources and budgetary constraints. Provides a synopsis of the methods used to achieve success with the self‐service project at the University of Sunderland, approximately costings, and an outline of project achievements and plans for the future.
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The academic library user demands a variety of information, but moving between the online catalogue and other databases can be difficult, confusing and cumbersome. Indeed, the…
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The academic library user demands a variety of information, but moving between the online catalogue and other databases can be difficult, confusing and cumbersome. Indeed, the ability to access information directly from the library catalogue, without the need to repeat the search on the Web or an alternative database, would provide a useful advantage. Information Services at the University of Sunderland has employed Pac Plus for Windows (running on Costar software), an Ameritech Library Services online public catalogue product to provide an alternative to, but not replace, the existing front end of the public catalogue, and to facilitate the provision of access to full‐text examination papers, module guides and selected journal contents papers. The project looks at the scanning and set‐up implications, advantages, user reaction and future developments.
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The past decade has seen an enormous amount of publication and research focusing on the concerns of women. As feminist scholarship expands, publication about women and women's…
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The past decade has seen an enormous amount of publication and research focusing on the concerns of women. As feminist scholarship expands, publication about women and women's issues will continue. So much has been produced that it is nearly impossible to keep abreast of it all. And it is equally difficult to adequately evaluate these publications. Because the literature on women now is so vast, a brief list of essential resources of interest to public libraries is needed. Rather than attempt to name many specific titles for a core circulating collection I have concentrated on very basic reference tools. Women's studies journals are not included. See Serials Review 5:4.
Fabian Davis, Naomi Hankinson, Stafford Scott, Rosemary Wilson and David Morris
This article describes the National Social Inclusion Programme's Communities of Influence workstream, the premises on which it was founded, the innovative social inclusion…
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This article describes the National Social Inclusion Programme's Communities of Influence workstream, the premises on which it was founded, the innovative social inclusion practice it proposed, what was learned and how the work will be taken forwards in the future.
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Janet Leece, Caroline Babb and David Leece
This paper presents the findings from an evaluation of a direct payment pilot project for parents of disabled children in Staffordshire. The study found that, for a variety of…
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This paper presents the findings from an evaluation of a direct payment pilot project for parents of disabled children in Staffordshire. The study found that, for a variety of reasons, parents accessing direct payments did not report any greater benefits than those using traditional services.
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This paper considers recent guidance on social care for deafblind adults and children issued to local authorities in March 2001 by the Department of Health under Section 7 of the…
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This paper considers recent guidance on social care for deafblind adults and children issued to local authorities in March 2001 by the Department of Health under Section 7 of the Local Authority Social Services Act 1970. It uses Staffordshire Social Services Department's response to the guidance as a case study to identify areas of good practice and make practical suggestions for implementation. The guidance places the responsibility for improving provision to deafblind people squarely on social services, rather than including other agencies such as health and education. The paper argues that this may be hindering the development of integrated services.
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Aarhus Kommunes Biblioteker (Teknisk Bibliotek), Ingerslevs Plads 7, Aarhus, Denmark. Representative: V. NEDERGAARD PEDERSEN (Librarian).