James Pamment, Alexandra Olofsson and Rachel Hjorth-Jenssen
The purpose of this paper is to analyse the communication management of the Swedish and Norwegian Governments during the 2015-2016 refugee crisis. It does so in the context of…
Abstract
Purpose
The purpose of this paper is to analyse the communication management of the Swedish and Norwegian Governments during the 2015-2016 refugee crisis. It does so in the context of recent debates into public diplomacy (PD) and nation branding, on the understanding that governments seek to manage their reputations in order to attract trade, investment and tourism, as well as generate broader interest in their policies and values.
Design/methodology/approach
The study is based upon a case study of each country’s response, and draws upon qualitative interviews and document analysis.
Findings
The study finds that more than a decade of advances in PD can be readily adapted to negative branding aimed at dissuading undesired publics. However, opportunities remain for communication professionals to ensure that brand values are not discarded.
Originality/value
The study is among the first to examine the contemporary PD and nation branding apparatus when it is used to dissuade and even repulse target groups. It therefore explores some important issues related to communication management in the public sector.
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Wioleta Kucharska and Denise Bedford
This chapter describes the business goals, purpose, and strategy of public diplomatic services. It reinforces diplomatic organizations’ fundamental bureaucratic administrative…
Abstract
Chapter Summary
This chapter describes the business goals, purpose, and strategy of public diplomatic services. It reinforces diplomatic organizations’ fundamental bureaucratic administrative culture (Tier 1). The bureaucratic culture of diplomacy is deconstructed, and each of the five layers is described in detail. The authors also explain why focusing on the artifacts and behavior layers are the dominant and essential starting points for analysis in diplomatic cultures. The public service culture (Tier 2) overlays and mediates the bureaucratic culture.
Additionally, the authors describe the influence that political appointees as leaders may play in shaping public service cultures. Next, the authors explain how diplomatic cultures reflect the core values of a state’s culture. Next, the chapter outlines the landscape of external influencing cultures (Tier 3) in diplomacy. Finally, the knowledge, learning, and collaboration (KLC) culture of diplomacy is considered, with opportunities for future growth.
Explores the development of ground floors in residential buildings. Highlights the lack of detailed studies into this aspect of construction technology. Suggests that a…
Abstract
Explores the development of ground floors in residential buildings. Highlights the lack of detailed studies into this aspect of construction technology. Suggests that a multidisciplinary approach is needed to clarify the chronology and form of ground floors in old buildings. Considers the various types and traces their evolution. Indicates that suspended timber ground floors became more common after the mid‐nineteenth century.
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Ake Pattaratanakun and Viriya Taecharungroj
This study examines the relationship between place branding and economic growth, addressing the gap in literature that directly links the two. Recognising the importance of place…
Abstract
Purpose
This study examines the relationship between place branding and economic growth, addressing the gap in literature that directly links the two. Recognising the importance of place branding in attracting investment and fostering economic development, the study aims to substantiate the commonly held belief that place branding contributes to economic prosperity.
Design/methodology/approach
Employing a scoping review methodology, this study analyses 129 articles to assess the evidence supporting the impact of place branding on economic outcomes. The review spans a wide range of fields and includes both direct and indirect evidence, highlighting the complexity of establishing a clear link.
Findings
The review uncovers a significant literature gap, with only a small fraction of the articles providing direct evidence of a link between place branding and economic outcomes. While many articles imply a positive impact, the evidence is not sufficiently generalisable, indicating a yet unverified assumption in the field.
Originality/value
This paper contributes to place branding scholarship by critically examining the assumed economic benefits of place branding. It suggests that while the belief in place branding’s economic influence is widespread and reasonable, there is a crucial need for more rigorous studies to establish a firm empirical foundation for this relationship.
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Undertaking qualitative research exploring experiences of trauma can be challenging for all members of a research team. The aim of this article is to document the key challenges…
Abstract
Purpose
Undertaking qualitative research exploring experiences of trauma can be challenging for all members of a research team. The aim of this article is to document the key challenges faced by researchers and to provide an overview of the key guidelines and processes that have been developed.
Design/methodology/approach
Drawing on a range of empirical and published reflective accounts over the past 20 years, this article documents the key challenges researchers undertaking qualitative research face. These accounts are synthesized for the reader and an overview of research guidelines provided.
Findings
Qualitative researchers and members of the research team (including research assistants, transcriptionists and research supervisors) undertaking trauma research face many challenges including physical and emotional manifestations. Despite the development of a range of guidelines and protocols, formalized processes are still lacking. Researchers need to be supported to consider the impact of the research on themselves and others within the research team and include these assessments in their ethics and funding applications.
Research limitations/implications
Researching trauma (like many other topics) can be challenging for researchers and it is important that we ensure researchers are not harmed in the research process. Adopting guidelines like those presented in this paper and encouraging formalized processes for researcher risk assessments are paramount.
Originality/value
Discussions about risk to researchers when undertaking qualitative research have existed for many years but they have not always resulted in acknowledgement of development of supportive processes. By bringing together empirical research and reflective accounts from a range of disciplines the issues researchers face can become more visible.