Joyce Thompson Heames and Jacob W. Breland
The purpose of this paper is twofold: to report the number of articles in the business academic literature that have been written about the pioneers depicted in a 1977 Daniel Wren…
Abstract
Purpose
The purpose of this paper is twofold: to report the number of articles in the business academic literature that have been written about the pioneers depicted in a 1977 Daniel Wren and Robert Hay study; and to report the findings from a replication and extension of that study.
Design/methodology/approach
The paper employed a systematic literature review combined with an empirical replication and extension of the 1977 study.
Findings
The literature review revealed that 101 articles referenced only a few of the 1977 identified pioneers. In fact 47 of the articles were about three of the pioneers – keeping them firmly in the academic institutional memory, while others have fallen into insignificance. The results of the new study identified seven new names for the list of top ten, while three remained steadfast. Frederick Taylor was number one on both lists. Interestingly, no woman made the top ten.
Research limitations/implications
The replication and extension is a strength and limitation in which the authors were able to meticulously follow Wren and Hays' methodology, yet prevented the inclusion of possible viable new sources.
Practical implications
This piece calls for the continuation to rediscover history as a backdrop for research.
Originality/value
The paper reminds us of the value of preserving business academic institutional memory.
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Milorad Novicevic, Hugh Sloan, Allison Duke, Erin Holmes and Jacob Breland
The purpose of this paper is to delve into Barnard's works to construct foundations of customer relationship management (CRM).
Abstract
Purpose
The purpose of this paper is to delve into Barnard's works to construct foundations of customer relationship management (CRM).
Design/methodology/approach
The paper identifies Barnard's insights on customer participation using a post‐analytic method and uses them as inputs to the analysis of current CRM practices.
Findings
As an outcome of the analysis, the paper identifies the practices that are likely to lead to more effective participatory behavior of customers.
Research limitations/implications
Examining CRM from a historical perspective can open promising avenues for future research.
Practical implications
CRM programs should incorporate the practice of customer relations management in order to provide managers with the knowledge base required for appropriate decision making.
Originality/value
By placing contemporary discussions of CRM in its seminal historical context, scholars can draw upon a wealth of historical inputs to advance the study of how collaborations with customers can be nurtured effectively.
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Jelena Zikic, Milorad M. Novicevic, Michael Harvey and Jacob Breland
The purpose of this paper is to examine repatriate career exploration as a continuing growth‐oriented process and introduce repatriate hope as its crucial driver.
Abstract
Purpose
The purpose of this paper is to examine repatriate career exploration as a continuing growth‐oriented process and introduce repatriate hope as its crucial driver.
Design/methodology/approach
Through a review of relevant literature, the framework of hope theory is introduced to argue for a more “agentic” view of the repatriate that can act as an independent career agent in the increasingly boundaryless career environment.
Findings
The paper extends current knowledge of the repatriation process by describing ways in which repatriate hope drives career exploration toward valued outcomes of career growth and career success. It is also described how this repatriate career success will depend on the repatriate expectations and the social and organizational support received by the repatriate.
Originality/value
The main contribution of this paper is a new view of the repatriation process through the lens of the hope theory that emphasizes positive psychological perspective indicating career growth/success as a valued outcome of repatriate career exploration process. Thus, repatriate is viewed as a proactive individual managing his or her career success and using exploration as a means of coping with and adjusting to a shifting set of challenges presented by the dramatic role change.
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Michael Harvey, Milorad Novicevic and Jacob W. Breland
The purpose of this paper is to use hope theory as a foundation from which to understand the global dual‐career exploration phenomenon. Additionally, the concept of curiosity is…
Abstract
Purpose
The purpose of this paper is to use hope theory as a foundation from which to understand the global dual‐career exploration phenomenon. Additionally, the concept of curiosity is explored as a triggering mechanism for dual‐career couples to explore and learn about career options in a global context.
Design/methodology/approach
Hope theory is used to provide theoretical support for the proposed conceptual model.
Findings
It is concluded that hope and curiosity are important elements for dual‐career couples to leverage in order to reduce stress, maintain marital status, and allow the trailing spouse to resolve the potential dramatic and negative impact on their career path.
Practical implications
Both hope and curiosity have been argued to have developmental aspects, meaning that individuals can nurture and strengthen their level of hopefulness and curiosity. Organizations which aid individuals in developing these abilities will likely increase the probability that their global employees will successfully complete their foreign assignment.
Originality/value
The paper explicitly examines dual‐career exploration as it occurs in a global context. More specifically, it takes the perspective that global dual‐career exploration is a continuous and adaptive process in which individuals who are hopeful and curious will be more successful in exploring and adapting to career options.
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Darren C. Treadway, Brooke A. Shaughnessy, Jacob W. Breland, Jun Yang and Maiyuwai Reeves
Recent studies suggest that 84 percent of employees are affected in some manner by workplace bullies. The current study aims to integrate theory from social information processing…
Abstract
Purpose
Recent studies suggest that 84 percent of employees are affected in some manner by workplace bullies. The current study aims to integrate theory from social information processing and political skill to explain how bullies can successfully navigate the social and political organizational environment and achieve higher ratings of performance.
Design/methodology/approach
A questionnaire, archival performance data, and social networks methodology were employed in a health services organization in order to capture the individual differences and social perception of bullies in the workplace.
Findings
While victims are usually targeted due to their social incompetence, on some occasions bullies can possess high levels of social ability. Due to their social competence, they are able to strategically abuse coworkers and yet be evaluated positively by their supervisor.
Research limitations/implications
This study is the first attempt to measure the high performance of bullies who thrive in the workplace. Future research could investigate the ways in which bullies select their targets and the role of an abusive organizational climate in their subsequent effectiveness.
Practical implications
Companies and researchers should consider how organizational interventions could serve to balance bullying behavior in a manner that limits deviant behavior while rewarding high performers.
Originality/value
The current paper applies a social effectiveness framework (social information processing (SIP)) as a lens through which to explain bullies who maintain high levels of performance ratings. The application of this theory to bullying leads to a functional perspective of workplace deviance.
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Brooke A. Shaughnessy, Darren C. Treadway, Jacob A. Breland, Lisa V. Williams and Robyn L. Brouer
The current paper seeks to bring the political perspective to gender differences in promotion decisions, a phenomenon with great longevity in research and practice. Specifically…
Abstract
Purpose
The current paper seeks to bring the political perspective to gender differences in promotion decisions, a phenomenon with great longevity in research and practice. Specifically, the degree to which gender role‐congruent and counterstereotypical influence behavior is related to liking as moderated by political skill.
Design/methodology/approach
Using a sample of n=136, these hypotheses were tested in retail organizations in the Northeast and Southwest.
Findings
Political skill significantly moderates the relationship between ingratiation and liking, such that use of ingratiation was positively related to liking when women were high in political skill. However, the relationship between assertiveness and liking was unchanged by political skill level and was unrelated to liking. Liking was consistently found to be positively related to promotability ratings.
Research limitations/implications
Questionnaire data collection is used exclusively; however, the subordinate and supervisor data were collected at two different times.
Practical implications
The results are relevant for employees in that they imply a need for them to be cognizant of their behavior as it relates to social role expectations and for supervisors to understand the factors that could contribute to lower ratings.
Social implications
The current results suggest that gender role‐congruent influence behavior is positively related to socially relevant evaluations (i.e. liking); thus, women whose behavior is consistent with social expectations may be more positively evaluated.
Originality/value
This study provides a political explanation for differences in women's promotability and also investigates mechanisms that may be related to reducing promotability disparity.
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Yael Armangau and Julien Figeac
This chapter aims to analyze the sociabilities, information-sharing behaviors, and types of social support among users of French non-mixed trans Facebook groups. First, our…
Abstract
This chapter aims to analyze the sociabilities, information-sharing behaviors, and types of social support among users of French non-mixed trans Facebook groups. First, our national survey (N = 405) reveals that the different uses of these groups (information retrieval, emotional support, etc.) vary according to the age and education levels of their trans users, or according to their progress on the transition pathways. Second, we perform a lexical analysis of the messages (N = 70,488) posted, since 2013, in a sample of 24 groups, in order to identify the main topics of discussion. This analysis leads us to emphasize the diversity of social support provided by trans people to one another, via posts and comments. These findings deemphasize the benefits of institutional support because they suggest, alternatively, that trans people are organizing themselves to avoid challenges associated with medical institutions and the French “therapeutic shield.. Such individuals use Facebook to this end, sharing information or support in order to create a safe space managed with a transfeminist ethic, and allowing themselves to make gender-related choices more autonomously, far away from normative judgements (in particular those expressed by the medical profession).
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The purpose of this paper is to discover and describe salient repeating and less common features of the recent medical literature about youth violence as it relates to mental…
Abstract
Purpose
The purpose of this paper is to discover and describe salient repeating and less common features of the recent medical literature about youth violence as it relates to mental health. How the relationship between youth violence and mental health is commonly conceptualized, investigated, and reported is summarized. Negative cases, unique approaches, and concepts are discussed.
Design/methodology/approach
An Ovid Medline literature search was conducted with the search parameters of “adolescent and violence” and “psychiatry or psychology or mental health.” In total, 66 articles met inclusion criteria and were analyzed using grounded theory procedures and techniques.
Findings
In all, 49 articles were reports of original research, 14 were literature reviews, and three were editorials. The articles included discussions of youth violence and mental health among young people in 49 countries. Most original research used cross-sectional designs that tested and supported the core hypothesis that greater exposure to violence is associated with more mental health issues. The relationship is robust even though characterizations of “exposure to violence” and “mental health” were highly variable. Meta-analytic and intervention studies were rare.
Originality/value
The core feature of the last decade of medical research has been the repeated testing and confirmation that a relationship between exposure to violence and mental health exists. Future youth violence research should move beyond continuing to test this hypothesis with cross-sectional study designs.