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Based on laboratory measurements of the thickness of zinc on some 150 wall ties removed from 80 buildings owned by the Property Services Agency and local authorities, typical lives are deduced for galvanised wall ties conforming to the minimum standards of BS 1243:1978. It is concluded that more durable ties are required for new construction but that the majority of existing buildings are sufficiently robust for widespread problems to be unlikely.

Reviews the history of the development of cavity wall ties, particularly in relation to their durability, and covers recent improvements in both materials specifications and performance. Describes newer forms of tie and illustrates those suitable for fixing new masonry to timber, concrete, steel and lightweight concrete slabs or blockwork as well as alternatives to the traditional tie types. Discusses products installed in existing walls to deal with problems such as corrosion of original ties, insufficient provision, or ties of the wrong specification.

Purpose – Despite growing efforts to treat depression, engaging low-income and minority mothers continues to challenge providers. To address this issue, we conducted focus groups to identify responsive strategies for improving engagement of low-income and racially diverse mothers at high risk for depression.

Methods – Three focus group discussions (one prenatal, two postpartum) with 21 low-income and racially diverse mothers were held to determine their definition of depression, attitudes about depression treatment, and perceived barriers to treatment. Discussions took approximately 60 minutes and were audio-recorded. Detailed notes were taken during the discussions. The notes and audio recordings were analyzed using qualitative methods.

Results – Identification of the source of distress, assessing women's perception of treatment and their related costs and benefits, and addressing cultural and financial barriers to treatment emerged as key themes for improving engagement among participants.

Conclusion – To be responsive to women's depression care needs, treatments should be informed by patient perceptions and needs, while addressing barriers to care.

This study examines the scheduling problem for a two-stage flowshop. All jobs are immediately available for processing and job characteristics including the processing times and due dates are known and certain. The goals of the scheduling problem are (1) to minimize the total flowtime for all jobs, (2) to minimize the total number of tardy jobs, and (3) to minimize both the total flowtime and the total number of tardy jobs simultaneously. Lower bound performances with respect to the total flowtime and the total number of tardy jobs are presented. Subsequently, this study identifies the special structure of schedules with minimum flowtime and minimum number of tardy jobs and develops three sets of heuristics which generate a Pareto set of bicriteria schedules. For each heuristic procedure, there are four options available for schedule generation. In addition, we provide enhancements to a variety of lower bounds with respect to flowtime and number of tardy jobs in a flowshop environment. Proofs and discussions to lower bound results are also included.

Smart card-based E-payment systems are receiving increasing attention as the number of implementations is witnessed on the rise globally. Understanding of user adoption behavior of E-payment systems that employ smart card technology becomes a research area that is of particular value and interest to both IS researchers and professionals. However, research interest focuses mostly on why a smart card-based E-payment system results in a failure or how the system could have grown into a success. This signals the fact that researchers have not had much opportunity to critically review a smart card-based E-payment system that has gained wide support and overcome the hurdle of critical mass adoption. The Octopus in Hong Kong has provided a rare opportunity for investigating smart card-based E-payment system because of its unprecedented success. This research seeks to thoroughly analyze the Octopus from technology adoption behavior perspectives.

Cultural impacts on adoption behavior are one of the key areas that this research posits to investigate. Since the present research is conducted in Hong Kong where a majority of population is Chinese ethnicity and yet is westernized in a number of aspects, assuming that users in Hong Kong are characterized by eastern or western culture is less useful. Explicit cultural characteristics at individual level are tapped into here instead of applying generalization of cultural beliefs to users to more accurately reflect cultural bias. In this vein, the technology acceptance model (TAM) is adapted, extended, and tested for its applicability cross-culturally in Hong Kong on the Octopus. Four cultural dimensions developed by Hofstede are included in this study, namely uncertainty avoidance, masculinity, individualism, and Confucian Dynamism (long-term orientation), to explore their influence on usage behavior through the mediation of perceived usefulness.

TAM is also integrated with the innovation diffusion theory (IDT) to borrow two constructs in relation to innovative characteristics, namely relative advantage and compatibility, in order to enhance the explanatory power of the proposed research model. Besides, the normative accountability of the research model is strengthened by embracing two social influences, namely subjective norm and image. As the last antecedent to perceived usefulness, prior experience serves to bring in the time variation factor to allow level of prior experience to exert both direct and moderating effects on perceived usefulness.

The resulting research model is analyzed by partial least squares (PLS)-based Structural Equation Modeling (SEM) approach. The research findings reveal that all cultural dimensions demonstrate direct effect on perceived usefulness though the influence of uncertainty avoidance is found marginally significant. Other constructs on innovative characteristics and social influences are validated to be significant as hypothesized. Prior experience does indeed significantly moderate the two influences that perceived usefulness receives from relative advantage and compatibility, respectively. The research model has demonstrated convincing explanatory power and so may be employed for further studies in other contexts. In particular, cultural effects play a key role in contributing to the uniqueness of the model, enabling it to be an effective tool to help critically understand increasingly internationalized IS system development and implementation efforts. This research also suggests several practical implications in view of the findings that could better inform managerial decisions for designing, implementing, or promoting smart card-based E-payment system.

The concept and practice of e-services has become essential in business transactions. Yet there are still many organizations that have not developed e-services optimally. This is especially relevant in the context of Indonesian Airline companies. Therefore, many airline customers in Indonesia are still in doubt about it, or even do not use it. To fill this gap, this study attempts to develop a model for e-services adoption and empirically examines the factors influencing the airlines customers in Indonesia in using e-services offered by the Indonesian airline companies. Taking six Indonesian airline companies as a case example, the study investigated the antecedents of e-services usage of Indonesian airlines. This study further examined the impacts of motivation on customers in using e-services in the Indonesian context. Another important aim of this study was to investigate how ages, experiences and geographical areas moderate effects of e-services usage.

The study adopts a positivist research paradigm with a two-phase sequential mixed method design involving qualitative and quantitative approaches. An initial research model was first developed based on an extensive literature review, by combining acceptance and use of information technology theories, expectancy theory and the inter-organizational system motivation models. A qualitative field study via semi-structured interviews was then conducted to explore the present state among 15 respondents. The results of the interviews were analysed using content analysis yielding the final model of e-services usage. Eighteen antecedent factors hypotheses and three moderating factors hypotheses and 52-item questionnaire were developed. A focus group discussion of five respondents and a pilot study of 59 respondents resulted in final version of the questionnaire.

In the second phase, the main survey was conducted nationally to collect the research data among Indonesian airline customers who had already used Indonesian airline e-services. A total of 819 valid questionnaires were obtained. The data was then analysed using a partial least square (PLS) based structural equation modelling (SEM) technique to produce the contributions of links in the e-services model (22% of all the variances in e-services usage, 37.8% in intention to use, 46.6% in motivation, 39.2% in outcome expectancy, and 37.7% in effort expectancy). Meanwhile, path coefficients and t-values demonstrated various different influences of antecedent factors towards e-services usage. Additionally, a multi-group analysis based on PLS is employed with mixed results. In the final findings, 14 hypotheses were supported and 7 hypotheses were not supported.

The major findings of this study have confirmed that motivation has the strongest contribution in e-services usage. In addition, motivation affects e-services usage both directly and indirectly through intention-to-use. This study provides contributions to the existing knowledge of e-services models, and practical applications of IT usage. Most importantly, an understanding of antecedents of e-services adoption will provide guidelines for stakeholders in developing better e-services and strategies in order to promote and encourage more customers to use e-services. Finally, the accomplishment of this study can be expanded through possible adaptations in other industries and other geographical contexts.