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The purpose of this paper is to review the literature to describe the current practices and research trends in managing supply chains in crisis. This paper also provides directions for future research in supply chain crisis management.

Articles published prior to August 2008 are analyzed and classified.

A unique five‐dimensional framework to classify the literature is provided. The study reveals that there has been extensive research done in this area in recent years. Much of the research is focused on proactive approaches to crisis in supply chains. Management during various internal crises such as supplier bankruptcy or loss of key clients is a new, challenging area that requires further investigation.

This paper does not include articles that are not peer‐reviewed.

This paper will serve as a guide to supply chain managers who would like to know how crises, disasters, and disruptions in supply chains have been handled in existing academic literature.

To the best of the authors' knowledge, this is the first literature review in the area of managing supply chains during crisis that looks at both SCM and operations research/management science journals. This paper identifies the various methods that have been used to handle crisis situations and provides a framework to classify the literature. Additionally, this paper identifies gaps in the literature that can provide ideas for future research in this area.

In the modern financial landscape, the integration of sustainability and ESG has emerged as an imperative part for managers. Amid growing pressure and demand from multiple stakeholders, managers are confronted with diverse challenges in the integration of sustainability and ESG into the financial system. This chapter scrutinizes the evolving financial system due to sustainability and ESG, elucidating the challenges it presents for managers. Before discussing the challenges, authors delve into related theories namely stakeholder theory and legitimacy theory, followed by a conceptual review and how researchers measure sustainability and ESG. This provides an overview of current research findings and directions to establish a common understanding of the topic discussed. The challenges faced by managers were discussed based on four salient areas. It includes the business case for sustainability, ESG metrics and reporting standards, sustainable investment criteria and stakeholder engagement for sustainability. At the end of this chapter, actionable recommendations were provided to the managers to navigate the challenges faced in the modern financial landscape. Authors recommended high quality audit, disclosure of accurate and consistent information and adoption of a comprehensive ESG matrix that integrates paramount business cases for the company to delineate the challenges faced by them. It further discusses additional techniques and tools that managers can incorporate to manage sustainability and ESG integration effectively.

The purpose of the study is to investigate the influence of training and development and work–life balance on employee engagement and job performance at private banks in Bangladesh. This study also investigates the indirect influence of training and development and work–life balance on the job performance of private banks through the mediating role of employee engagement.

The present study used a self-administered survey questionnaire to collect data from the private bank staff who had been working in the existing bank for more than one year. In this study, 450 survey questionnaires were distributed to the respondents and received 346 useful responses (76.88% response rate). The SmartPLS 4 software was used to determine the reliability and validity of the constructs. The SmartPLS 4 software was also used to test the hypothesised path coefficients via Partial Least Squares Structural Equation Modelling (PLS-SEM).

The findings of the study indicate that both training and development and work–life balance significantly influence employee engagement and job performance in the private banks. The findings also indicate that both training and development and work–life balance indirectly significantly influence the job performance of the private bank through the mediating role of employee engagement.

This study suggests various practical implications. Managers should provide opportunities for employees to actively participate in employee training. The present study also suggests that managers should also prioritise and model a healthy work–life balance because when leaders value work–life balance, employees feel empowered. The findings of the study suggest that organisations should design effective employee development programmes and foster a supportive work environment to motivate their employees to contribute to organisational success.

This study makes significant theoretical contributions to the existing literature on employee engagement and job performance. The present study enhances theoretical depth by highlighting the mediating role of job engagement in achieving job performance, offering a new perspective on the relationship between these variables and paving the way for targeted interventions. The present study also enriches the existing body of literature by examining the impact of training and development and work–life balance through the lens of organisational support theory, presenting a comprehensive understanding of the intricate dynamics at play.

The COVID-19 outbreak has imposed extensive shocks embracing all stages of the food supply chain (FSC). Although the magnitude is still unfolding, the FSC responds with remarkable speed, to mitigate the disruptive consequences and sustain operations. This paper aims to investigate how operationalising supply chain agility (SCA) practices has occurred amid the COVID-19 crisis and expectations for how those practices could transform the supply chain in the post-COVID-19 era.

Following an exploratory case-based design, this paper examines the various agile responses that three supply chains (meat, fresh vegetables and bread) adopted and elaborate using the dynamic capability (DC) theoretical lens.

First, the findings demonstrate how, in the wake of the COVID-19 pandemic, each affected case pursued various agile responses through sensing and seizing capabilities. Sensing includes identifying and assessing the relevant opportunities and threats associated with the specific supply chain context. Seizing involves acquiring, combining and modifying the tangible and intangible resources at the firm and supply chain levels. Second, supply chain transformation is likely if firms and their supply chain develop the sustaining capability to ensure that the desirable changes outlast the crisis.

This study provides an actionable guide for practitioners to develop agile responses to systemic changes in times of crisis and to sustain favourable changes so as to enable their outlasting of the crisis.

This study provides a novel and unique perspective on the role of SCA in crisis – in this case, the pandemic. This paper synthesises the empirical stories of the agile responses in the FSC and elaborates on the DC framework, to identify theoretical and practical implications. This paper establishes the sustaining capability as the missing DC capability for enabling transformation in the post-COVID-19 era.

The rising threat of tropical cyclones in Zimbabwe is of great importance in establishing the general sources of humanitarian supply chain risks and assessing their negative impact on relief operations. There is a scarcity of studies that collate such evidence toward enhanced humanitarian supply chains in Southern Africa. With this in mind, this study explored scattered evidence on supply chain risks in the delivery of humanitarian aid to victims of Cyclone Idai in Zimbabwe.

This reflective study evaluates supply chain risks associated with Cyclone Idai humanitarian relief operations through qualitative in-depth interviews with relevant actors in the field. The data were triangulated with secondary information from associated publications, blogs and newspapers to reflect the truth about the phenomena under investigation.

The results show that Cyclone Idai disaster response operations were adversely affected by social, economic and political/governmental risk factors. In the same breath, poor or inadequate infrastructure and environmental factors were also contributing factors toward the futility of humanitarian relief operations.

This study is significant as it endeavors to contribute toward humanitarian supply chain management, specifically in assisting humanitarian organizations with suggested strategies that would work toward making humanitarian relief supply chains more resilient. However, more research needs to be done toward optimized implementation strategies for the suggested framework.

It is to the best knowledge of these researchers that this is a unique study carried out to examine humanitarian supply chain risk factors in Cyclone Idai relief operations in Zimbabwe.

This study aims to examine the impact of ethical leadership style on the subjective well-being of health-care workers by examining the sequential mediating effects of perceived organizational support and perceived ethical-philanthropic corporate social responsibility (CSR).

Data were collected from frontline health-care workers (i.e. doctors and nurses). Further, to cope with the response burden during the acute wave of the coronavirus pandemic, this study used split-questionnaire design for data collection.

This study’s findings fully support the hypothesized framework of the study, illustrating that ethical leadership positively influenced the subjective well-being of health-care workers. Moreover, this study found that the ethical leadership and well-being relationship is sequentially mediated by perceived organizational support and perceived ethical-philanthropic CSR.

This study possesses practical implications for health-care institutions to encompass the agenda of developing ethically appropriate conduct in their administration and become genuinely concerned about health-care workers and society as well.

By highlighting the role of ethical leadership in participating in ethical and philanthropic CSR activities, this study possesses social implications for the well-being of health-care workers and society at large.

A positive and strong chain of perceptions about organizational support accorded to employees specifically and society at large emerges as an important sequential mediating mechanism that helps ethical leaders in hospital administration in building subjective well-being in their followers amid the COVID-19 pandemic.

Theory is needed for a discipline to mature. This research aims to provide a summary analysis of the theories being used in contemporary logistics and supply chain management (SCM) studies.

A comprehensive literature review of articles appearing in five top tier logistics and SCM journals is conducted in order to identify how often theory is used and to classify the specific theories used. An analysis of the theoretical categories is presented to explain the type and frequency of theory usage.

Over 180 specific theories were found within the sampled articles. Theories grouped under the competitive and microeconomics categories made up over 40 per cent of the theoretical incidences. This does not imply all articles utilize theory. The research found that theory was explicitly used in approximately 53 per cent of the sampled articles.

Two implications are central. First, in the minds of editors, reviewers and authors is approximately 53 per cent theory use enough? Literature suggests there continues to be a need for theory‐based research in the discipline. A first step may be to increase our theory use, and to clearly describe the theory being used. Second, the vast majority of theories used in recent logistics and SCM research originated in other disciplines. Growth in the discipline dictates the need for greater internal theory development.

Despite multiple calls for the use of theory in logistics and SCM, little formal research has been produced examining the actual theories being used. This research provides an in‐depth review and analysis of the use of theory in logistics and SCM research during the period 2004‐2009.

This study aims to test the impact of the coronavirus (Covid-19) pandemic on large firms, with regard to a supply disruption, productivity, customer satisfaction and firm performance.

A cross-sectional survey design and stratified sampling technique were implemented for employee selection and data gathering. Confirmatory factor analysis (CFA) was used to examine the data and model fitness, while the structural equation model was used for hypotheses testing.

The pandemic triggered supply disruptions, but did not significantly impact the productivity of manufacturing firms directly. However, supply disruption positively and significantly impacted productivity. Organisational productivity had no significant impact on customer satisfaction, however, when mediating the relationship between Covid-19 and customer satisfaction, it produces a positive indirect effect. Finally, Covid-19 and supply disruption when mediated by organisational productivity both had negative significant relationships on performance.

Having a unique model, it creates a trail for future researchers to explore further. Though customer satisfaction was expected to be affected by the pandemic, it is interesting to find out that customer satisfaction when mediated by organisational productivity was positively influenced.

Disruptions are inevitable, managers must balance the pursuit of customer satisfaction and productivity so that one does not erode the other. Emphasis must be channelled towards managing the productivity of the firm to maintain customer satisfaction during these uncertain times. Deliberate steps like manufacturing flexibility investments should be initiated.

The first study to examine Covid-19, supply disruption, customer satisfaction, organisational productivity and performance in the Nigerian manufacturing sector.