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Article
Publication date: 1 February 1990

Ian T. Johnson and Elizabeth Lund

Although there are welcome signs that mortality from coronary heart disease is declining, both in the United States and more recently in Britain, the condition remains a major…

90

Abstract

Although there are welcome signs that mortality from coronary heart disease is declining, both in the United States and more recently in Britain, the condition remains a major source of disability and premature death. In our increasingly health‐conscious age, much public attention is focused on the identification and avoidance of risk‐factors such as smoking, lack of exercise and a high level of blood cholesterol due to an unhealthy diet.

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Nutrition & Food Science, vol. 90 no. 2
Type: Research Article
ISSN: 0034-6659

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Article
Publication date: 1 December 1997

Susan J. Fairweather‐Tait, Ian T. Johnson, S. Gabrielle Wharf and Elizabeth K. Lund

Discusses the problems associated with an inadequate dietary supply of iron in relation to the prevention of anaemia. Describes results of recent work examining the free radical…

549

Abstract

Discusses the problems associated with an inadequate dietary supply of iron in relation to the prevention of anaemia. Describes results of recent work examining the free radical generation hypothesis to explain epidemiological observations that high iron intakes are associated with an increased risk of colorectal cancer. Further work is needed to derive the upper limits of dietary reference values. Attention is drawn to the difficulties in setting dietary reference values in the absence of information on bioavailability of whole diets.

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Nutrition & Food Science, vol. 97 no. 6
Type: Research Article
ISSN: 0034-6659

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Article
Publication date: 1 April 1949

It has often been said that a great part of the strength of Aslib lies in the fact that it brings together those whose experience has been gained in many widely differing fields…

259

Abstract

It has often been said that a great part of the strength of Aslib lies in the fact that it brings together those whose experience has been gained in many widely differing fields but who have a common interest in the means by which information may be collected and disseminated to the greatest advantage. Lists of its members have, therefore, a more than ordinary value since they present, in miniature, a cross‐section of institutions and individuals who share this special interest.

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Aslib Proceedings, vol. 1 no. 4
Type: Research Article
ISSN: 0001-253X

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Article
Publication date: 26 July 2011

Nurdilek Dalziel, Fiona Harris and Angus Laing

The complexity of customer relationships has been recognized in the relationship marketing literature. Yet, the understanding of how this complexity impacts on the formation and…

2706

Abstract

Purpose

The complexity of customer relationships has been recognized in the relationship marketing literature. Yet, the understanding of how this complexity impacts on the formation and development of different relationship forms is limited. Focusing on the development of customer‐service provider relationships in a financial services context, this paper aims to critically examine the nature and formation of business‐to‐consumer service relationships.

Design/methodology/approach

Qualitative methods were employed, with in‐depth interviews undertaken with a sample of UK bank customers.

Findings

The complexity of customer relationships was documented by approaching relationships as multidimensional, dynamic and contextual. A relationship typology based on four key relationship components (trust, commitment, buyer‐seller bonds, and relationship benefits) is proposed. This typology suggests that for a relationship to exist it does not necessarily have to encompass an emotional dimension. Moreover, the paper demonstrates the importance of the fit between customers' relational expectations and their experiences with service providers in developing long‐term committed relationships.

Research limitations/implications

The study was limited to the UK context. The extension of this study to other sectors or financial institutions operating in different regulatory and technological environments needs to be tested.

Practical implications

It is crucial that relationships are viewed as multidimensional, taking into account various relationship components. Since different relationship components influence relationships differently, organisations need to develop different relationship marketing strategies for each consumer segment according to consumers' relational expectations.

Originality/value

Building on preceding research, this paper broadens understanding of the complexity of customer‐firm relationships by presenting insight into the affective element of relationships and highlighting the role of the fit between customers' relational expectations and their experiences in relationship development.

Details

International Journal of Bank Marketing, vol. 29 no. 5
Type: Research Article
ISSN: 0265-2323

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Available. Content available
Book part
Publication date: 21 July 2022

Ian Ruthven

Free Access. Free Access

Abstract

Details

Dealing With Change Through Information Sculpting
Type: Book
ISBN: 978-1-80382-047-7

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Book part
Publication date: 13 August 2018

Robert L. Dipboye

Abstract

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The Emerald Review of Industrial and Organizational Psychology
Type: Book
ISBN: 978-1-78743-786-9

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Article
Publication date: 1 April 2003

Georgios I. Zekos

Aim of the present monograph is the economic analysis of the role of MNEs regarding globalisation and digital economy and in parallel there is a reference and examination of some…

101393

Abstract

Aim of the present monograph is the economic analysis of the role of MNEs regarding globalisation and digital economy and in parallel there is a reference and examination of some legal aspects concerning MNEs, cyberspace and e‐commerce as the means of expression of the digital economy. The whole effort of the author is focused on the examination of various aspects of MNEs and their impact upon globalisation and vice versa and how and if we are moving towards a global digital economy.

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Managerial Law, vol. 45 no. 1/2
Type: Research Article
ISSN: 0309-0558

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Article
Publication date: 1 March 1988

Ian Johnson and Terry Hazell

Although the consumption of processed foods has greatly increased during the last twenty years the iron content of the average British diet has declined significantly. Ian Johnson

41

Abstract

Although the consumption of processed foods has greatly increased during the last twenty years the iron content of the average British diet has declined significantly. Ian Johnson and Terry Hazell describe some of their recent research to find out what effect processing may have on the iron content of prepared foods

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Nutrition & Food Science, vol. 88 no. 3
Type: Research Article
ISSN: 0034-6659

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Book part
Publication date: 1 February 2007

Dwight R. Merunka and Robert A. Peterson

Abstract

Details

Review of Marketing Research
Type: Book
ISBN: 978-0-7656-1306-6

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Article
Publication date: 1 March 1998

Robin Stryker

Introduces a special issue on globalization and the welfare state. Asserts that economic globalization constrains national economic and social policy far more now than ever…

6070

Abstract

Introduces a special issue on globalization and the welfare state. Asserts that economic globalization constrains national economic and social policy far more now than ever before, although the level of international trade has not increased that much compared to levels at the beginning of this century. Talks about the political consequences of economic globalization, particularly welfare state retrenchment in the advanced capitalist world. Outlines the papers included in this issue – comparing welfare system changes in Sweden, the UK and the USA; urban bias in state policy‐making in Mexico; and the developing of the Israeli welfare state. Concludes that economic globalization has a limited effect in shaping social welfare policy in advanced capitalist countries; nevertheless, recommends further research into which aspects of economic globalization shape social welfare policy.

Details

International Journal of Sociology and Social Policy, vol. 18 no. 2/3/4
Type: Research Article
ISSN: 0144-333X

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