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Article
Publication date: 12 August 2022

Jia Cheng, Songzheng Zhao, Taiwen Feng and Hongyan Sheng

This study aims to examine the impacts of the novelty-centered business model design (NBMD) and efficiency-centered business model design (EBMD) on mass customization capability…

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Abstract

Purpose

This study aims to examine the impacts of the novelty-centered business model design (NBMD) and efficiency-centered business model design (EBMD) on mass customization capability (MCC), as well as the mediating role of supply chain integration.

Design/methodology/approach

Using survey data from 277 Chinese manufacturing firms, we test the hypothesized relationships by conducting structural equation modeling.

Findings

The results indicate that both NBMD and EBMD have significantly positive impacts on product-oriented MCC and service-oriented MCC. In addition, three dimensions of supply chain integration play different mediating roles in the relationship between BMD and MCC. Specifically, relational integration partially mediates the impacts of NBMD and EBMD on service-oriented MCC, information integration partially mediates the impact of NBMD on product-oriented MCC and service-oriented MCC and operational integration partially mediates the impact of NBMD and EBMD on product-oriented MCC.

Originality/value

This study opens the “black box” in the relationship between business model design and MCC, which offers insights on the complex process of supply chain integration and considers business ecosystem for operational performance.

Details

Business Process Management Journal, vol. 28 no. 4
Type: Research Article
ISSN: 1463-7154

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Article
Publication date: 19 July 2024

Yunshuo Dong, Taiwen Feng and Hongyan Sheng

Business model design (BMD) is essential for firms to interact with stakeholders and gain competitive advantages in a changeable business environment. The advances in digital…

232

Abstract

Purpose

Business model design (BMD) is essential for firms to interact with stakeholders and gain competitive advantages in a changeable business environment. The advances in digital technologies create plenty of opportunities for the transformation of BMD. However, the effect of digital-based BMD on firm performance and the underlying mechanisms are unclear. Based on dynamic capability theory, this paper aims to introduce a framework elaborating on how digital-based novelty- and efficiency-centered BMD impact firm performance.

Design/methodology/approach

To examine the hypotheses, the authors collect data from 277 Chinese manufacturing firms and use hierarchical regression analysis to process the data.

Findings

The results indicate that ambidextrous innovation partially mediates the impacts of digital-based novelty- and efficiency-centered BMD on firm performance. Interorganizational learning only strengthens the impact of digital-based efficiency-centered BMD on ambidextrous innovation.

Originality/value

This study reveals the impacts of two distinct digital-based BMD on firm performance and uncovers the underlying mechanisms, which enrich the BMD literature and provide a deeper understanding of B2B marketing.

Details

Journal of Business & Industrial Marketing, vol. 39 no. 11
Type: Research Article
ISSN: 0885-8624

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Article
Publication date: 29 November 2022

Hongyan Sheng, Taiwen Feng and Lunming Liu

According to sociotechnical systems theory, this study examines the configurational effects of modularity (product and process modularity), supply chain integration (information…

380

Abstract

Purpose

According to sociotechnical systems theory, this study examines the configurational effects of modularity (product and process modularity), supply chain integration (information, operational and relational integration) and the characteristics of customer need (customer need tacitness and diversity) on MCC and the impact of high MCC generated by different configurations on economic performance.

Design/methodology/approach

This study tests the model by combining fuzzy set qualitative comparative analysis (fsQCA) with propensity score matching methods based on data from 277 Chinese manufacturers.

Findings

The authors identify four equifinal configurations sufficient for high MCC and categorize them into three types: modularity + integration oriented, integration + customer need oriented, modularity + integration + customer need balance. The results further indicate that the high MCC triggered by three types of configuration affects economic performance in different ways.

Practical implications

The results deliver an important message to manufacturing enterprises that high MCC can be achieved through multiple equally-effective combinations. Moreover, managers should focus on the fit between multiple conditions and choose the appropriate pathway to enhance economic performance.

Originality/value

From a configurational perspective, these findings enrich the literature on enablers and performance outcomes of MCC by introducing an integrated model.

Details

Journal of Manufacturing Technology Management, vol. 34 no. 1
Type: Research Article
ISSN: 1741-038X

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Article
Publication date: 19 August 2021

Hongyan Sheng, Taiwen Feng, Lucheng Chen and Dianhui Chu

This study aims to explore how operational coordination affects mass customization capability (MCC) via organizational agility, the double-edged sword effect of customer need…

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Abstract

Purpose

This study aims to explore how operational coordination affects mass customization capability (MCC) via organizational agility, the double-edged sword effect of customer need diversity and the moderating effect of competitive intensity based on dynamic capabilities perspective.

Design/methodology/approach

This study examines the research hypotheses using hierarchical regression analysis by collecting data from 277 Chinese firms.

Findings

The results reveal that organizational agility partially mediates the impacts of operational coordination on product-oriented and service-oriented MCC. Customer need diversity is positively related to operational coordination, whereas negatively moderates the relationship between operational coordination and organizational agility. Moreover, competitive intensity negatively moderates the relationship between organizational agility and service-oriented MCC.

Research limitations/implications

This study mainly used perceptual scales to measure organizational agility. There is a need to measure agility through Agility Index which consists of features' combination that enables agility.

Practical implications

Managers would thus do well to integrate business activities with supply chain partners and strive to foster an agile organization. Additionally, managers should take the leadership to assess the customer need and invest time and resources to respond to it when needed even though the response may be difficult.

Originality/value

Although the importance of MCC in meeting personalized customer needs has been recognized, whether and how customer need diversity affects MCC remains unclear. This study provides a framework to study the relationships between customer need diversity and MCC, which deepens our understanding of how to enhance MCC to respond to diverse customer needs.

Details

The International Journal of Logistics Management, vol. 33 no. 1
Type: Research Article
ISSN: 0957-4093

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Article
Publication date: 23 August 2021

Hongyan Sheng, Taiwen Feng, Lucheng Chen and Dianhui Chu

This study aims to explore how to respond to market turbulence by big data analytics (BDA) capability and mass customization capability (MCC) from the perspective of…

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Abstract

Purpose

This study aims to explore how to respond to market turbulence by big data analytics (BDA) capability and mass customization capability (MCC) from the perspective of organizational information processing theory (OIPT).

Design/methodology/approach

This study examines the research hypotheses using hierarchical regression analysis by collecting data from 277 Chinese firms.

Findings

The results reveal that supply chain agility (SCA) completely mediates the impacts of technical skills on product-oriented and service-oriented MCC and the impact of data-driven decision-making culture (DDC) on service-oriented MCC. SCA also partially mediates the impacts of managerial skills on two dimensions of MCC and the impact of DDC on product-oriented MCC. In addition, market turbulence strengthens the impact of managerial skills on SCA.

Originality/value

This study provides insightful contributions and implications for enhancing MCC to cope with market turbulence.

Details

Industrial Management & Data Systems, vol. 121 no. 12
Type: Research Article
ISSN: 0263-5577

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Article
Publication date: 22 October 2020

Hongyan Sheng, Taiwen Feng, Lucheng Chen, Dianhui Chu and Weijie Zhang

The purpose of this study aims to develop and test a motives-mass customization (MC) capability-performance model by dividing MC capability into product-oriented MC capability and…

604

Abstract

Purpose

The purpose of this study aims to develop and test a motives-mass customization (MC) capability-performance model by dividing MC capability into product-oriented MC capability and service-oriented MC capability.

Design/methodology/approach

This research tests the hypothesized relationships using survey data from 277 Chinese manufacturing firms.

Findings

The results indicate that instrumental, relational and moral motives all have significantly positive impacts on product-oriented and service-oriented MC capability. The authors also find that product-oriented MC capability partially mediates the impacts of relational and moral motives on operational, environmental and economic performance, while service-oriented MC capability partially mediates the impacts of instrumental, relational and moral motives on operational, market, environmental and economic performance.

Originality/value

This study complements the existing MC literature by describing MC capability into two dimensions: product-oriented MC capability and service-oriented MC capability.

Details

Journal of Manufacturing Technology Management, vol. 32 no. 2
Type: Research Article
ISSN: 1741-038X

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Article
Publication date: 10 June 2021

Taiwen Feng, Hongyan Sheng and Minghui Li

Based on resource dependence theory and transaction cost economics this study explores how green customer integration (GCI) affects financial performance via information sharing…

485

Abstract

Purpose

Based on resource dependence theory and transaction cost economics this study explores how green customer integration (GCI) affects financial performance via information sharing and opportunistic behavior, and the moderating effects of dependence and trust.

Design/methodology/approach

This study develops a theoretical model and tests it using data from two-waved survey data of 206 Chinese manufacturers. The hypotheses were tested using hierarchical linear regression analysis.

Findings

The results show that GCI has a significant and positive impact on information sharing, but its impact on opportunistic behavior is insignificant. Notably, information sharing has a significant and positive impact on financial performance, while opportunistic behavior has an insignificant impact on financial performance. In addition, dependence negatively moderates the impact of GCI on information sharing and positively moderates the impact of GCI on opportunistic behavior. Trust negatively moderates the impact of GCI on opportunistic behavior.

Originality/value

Although GCI has received widespread attention, how it affects a firm's performance remains unclear. Most previous studies have focused only on its bright side and ignored its dark side. This study highlights how GCI affects financial performance through information sharing and opportunistic behavior, and the moderating effects of dependence and trust. This enriches the understanding of how and under what conditions GCI affects a firm's performance.

Details

Business Process Management Journal, vol. 27 no. 5
Type: Research Article
ISSN: 1463-7154

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Article
Publication date: 14 December 2023

Hongyan Zhu, Xiaochong Wu, Pengzhen Lv, Yuansheng Wang, Huagang Lin, Wei Liu and Zhufeng Yue

Improvement and optimization design of a two-stage vibration isolation system proposed in this paper are conducted to ensure the device of electronic work effective.

147

Abstract

Purpose

Improvement and optimization design of a two-stage vibration isolation system proposed in this paper are conducted to ensure the device of electronic work effective.

Design/methodology/approach

The proposed two-stage vibration isolation system of airborne equipment is optimized and parameterized based on multi-objective genetic algorithm.

Findings

The results show that compared with initial two-stage vibration isolation system, the angular vibration of the two-stage vibration isolation system becomes 3.55 × 10-4 rad, which decreases by 89%. The linear isolation effect is improved by at least 67.7%.

Originality/value

The optimized two-stage vibration isolation system effectively improves the vibration reduction effect, the resonance peak is obviously improved and the reliability of the mounting bracket and the shock absorber is highly improved, which provides an analysis method for two-stage airborne equipment isolation design under complex dynamic environment.

Details

Multidiscipline Modeling in Materials and Structures, vol. 20 no. 1
Type: Research Article
ISSN: 1573-6105

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Article
Publication date: 17 March 2020

Hongyan Jiang, Xianjin Jiang, Peizhen Sun and Xiuping Li

The purpose of this paper is to explicate the relationship between workplace ostracism and deviant behavior, and further test the mediating role of emotional exhaustion and the…

3011

Abstract

Purpose

The purpose of this paper is to explicate the relationship between workplace ostracism and deviant behavior, and further test the mediating role of emotional exhaustion and the moderating role of resilience.

Design/methodology/approach

A sample of 409 first-line production workers from four manufacturing enterprises in China was collected. A moderated mediation analysis was employed to test the hypotheses and examine the relationships proposed in the research framework.

Findings

The findings indicate that emotional exhaustion could mediate the relationship between workplace ostracism and deviant behavior. Moreover, the results from the moderated mediation analysis suggest that the mediation of emotional exhaustion is moderated by resilience such that with a higher level of resilience, the mediation effect of emotional exhaustion becomes weaker.

Research limitations/implications

The participants of this study are limited to manufacturing enterprises, and thus our findings may not be equally valid for other types of industries. Meanwhile, this study is a cross-sectional research that could not explain the causal relationship between workplace ostracism and deviant behavior.

Practical implications

The present research can offer some managerial implications about how to avoid the occurrence of workplace ostracism and deviant behavior for organizations.

Originality/value

This study constructs a moderated mediation model by introducing the potential mediating role of emotional exhaustion and the moderating effect of resilience in order to reveal the mechanism through which workplace ostracism relates to deviant behavior. Our research not only integrates and enriches the ideas of the Stress-Non-Equilibrium-Compensation Approach and the Transactional Model of Stress and Coping Theory but could also inform future management practices for mitigating the negative consequences of workplace ostracism.

Details

Management Decision, vol. 59 no. 2
Type: Research Article
ISSN: 0025-1747

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Article
Publication date: 13 October 2022

Ziyan Wang, Xueli Yang, Caixuan Sun, Hongyan Liu, Junkai Shao, Mengjie Wang, Junyi Dong, Guanlong Cao and Guofeng Pan

This paper aims to successfully synthesize three-dimensional spindle-like Au functionalized Co3O4-ZnO nanocomposites; characterize the structure, morphology and surface chemical…

128

Abstract

Purpose

This paper aims to successfully synthesize three-dimensional spindle-like Au functionalized Co3O4-ZnO nanocomposites; characterize the structure, morphology and surface chemical properties of the products; study the effect of Au NPs doping concentration, operating temperature different gas to, sensing properties; and introduce an attractive gas sensor for acetone detection.

Design/methodology/approach

Au NPs functionalized Co3O4-ZnO nanocomposite was prepared by coprecipitation and impregnation methods; the structure and surface chemical property of the products were characterized by XRD, SEM, TEM, UV-Vis, BET and XPS. The sensing ability of Au@Co3O4-ZnO for acetone and mechanism was analyzed systematically.

Findings

The results of gas sensing tests show that the unique component structure, Schottky junction and catalytic effect of Au functionalization make it have low operating temperature, excellent selectivity, high response (10 ppm, 56) and rapid response recovery time.

Research limitations/implications

All the characterization and test data of the prepared materials are provided in this paper and reveals the gas sensing mechanism of the gas sensor.

Practical implications

The detection limit is 2.92–100 ppb acetone. It is promising to be applied in low-power, micro detection and miniature acetone gas sensors.

Social implications

The gas sensor prepared has a lower working temperature and low detection limit, so it has promising application prospects in low-concentration acetone detection and early warning.

Originality/value

The unique component structure, Schottky junction and catalytic effect of Au functionalization Co3O4-ZnO make it have low operating temperature, excellent selectivity and rapid response recovery time.

Details

Sensor Review, vol. 42 no. 6
Type: Research Article
ISSN: 0260-2288

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