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Article
Publication date: 12 September 2018

Heidi Dreyer and Torbjørn H. Netland

Abstract

Details

International Journal of Operations & Production Management, vol. 38 no. 9
Type: Research Article
ISSN: 0144-3577

Article
Publication date: 7 June 2024

Sourav Sengupta, Heidi C. Dreyer and Patrik Jonsson

Due to emerging uncertainties, supply chain planning (SCP) has become complex for many companies, and practitioners are unsure how emerging technologies can help. We address this…

Abstract

Purpose

Due to emerging uncertainties, supply chain planning (SCP) has become complex for many companies, and practitioners are unsure how emerging technologies can help. We address this gap by identifying pathways of how digital technologies may aid planned flexibility in SCP.

Design/methodology/approach

The research builds on engaged scholarship and co-creation of knowledge. Eight senior managers from two companies participated in three rounds of workshops with us discussing and contrasting their planning challenges and potential solutions using examples of industry 4.0 applications drawn from the literature.

Findings

Based on a novel framework for digital transition in SCP, this research shows how emerging technologies may aid SCP in building resilience to emergent uncertainties and open new research avenues through four impact pathways.

Research limitations/implications

The SCP literature is ruefully short on studies that address technology-aided SC resilience. The research explains why this calls for a paradigm shift in SCP research.

Originality/value

This research argues that resilience-building SCP requires planned flexibility and presents a digital transition framework that allows for it.

Details

International Journal of Operations & Production Management, vol. 45 no. 2
Type: Research Article
ISSN: 0144-3577

Keywords

Article
Publication date: 6 March 2017

Daryl Powell, Sissel Lundeby, Lukas Chabada and Heidi Dreyer

The purpose of this paper is to investigate the application of Lean Six Sigma (LSS) in the continuous process industry, taking an insight into the food processing industry; and to…

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Abstract

Purpose

The purpose of this paper is to investigate the application of Lean Six Sigma (LSS) in the continuous process industry, taking an insight into the food processing industry; and to evaluate the impact of LSS on environmental sustainability. The authors present observations and experiences from the application of LSS at a Norwegian dairy producer, with the aim of bringing out pertinent factors and useful insights that help us to understand how LSS can contribute toward greater environmental sustainability in this industry type, something that is so far lacking in the extant literature.

Design/methodology/approach

The authors adopt a single, longitudinal field study approach as we observe an entire cycle of the VSM-DMAIC (value stream mapping-define, measure, analyze, improve and control) LSS process, which evolved over a six-month period at the dairy.

Findings

The authors highlight some of the important elements that should be considered when using LSS as a contributor toward greater environmental sustainability in fresh-food supply chains. The authors also present some of the specific outcomes and key success criteria that became apparent to the implementation team following the deployment of the VSM-DMAIC approach.

Originality/value

The authors demonstrate how LSS can be applied in the food processing industry as a contributor to greater environmental sustainability. The authors also make useful reflections regarding the success criteria that can be used by researchers and practitioners for the effective deployment of such an approach, particularly in the continuous process industry.

Details

International Journal of Lean Six Sigma, vol. 8 no. 1
Type: Research Article
ISSN: 2040-4166

Keywords

Article
Publication date: 7 August 2018

Kasper Kiil, Hans-Henrik Hvolby, Kym Fraser, Heidi Dreyer and Jan Ola Strandhagen

The purpose of this paper is to investigate the impact of sharing and utilizing remaining shelf life (RSL) information from grocery stores by the use of age-based replenishment…

Abstract

Purpose

The purpose of this paper is to investigate the impact of sharing and utilizing remaining shelf life (RSL) information from grocery stores by the use of age-based replenishment policies for perishables.

Design/methodology/approach

The performance is evaluated through a discrete event simulation model, which mirrors a part of one of Norway’s largest grocery retailer and uses their POS data to reflect a realistic demand pattern of 232 stores for one year.

Findings

The findings indicate that a current age-based replenishment policy (EWA policy) provides a significant improvement of 17.7 percent increase in availability for perishables with a shelf life between 4 and 11 days, but suffers from high inventory levels and only reduces waste by 3.4 percent compared to a base stock policy. A proposed adjustment to the EWA policy, EWASS, provides a more balanced performance in the conducted study with a reduction of 10.7 percent waste and 10.3 percent increase in availability by keeping the same average inventory level.

Practical implications

Sharing and utilizing RSL information for replenishment of perishables with a predetermined shelf life between 6 and 11 days can be beneficial, and could enable the replenishment processes to be automated. However, for products with longer shelf life, the benefits slowly diminish.

Originality/value

The study proposes a new age-based replenishment policy which in the conducted study showed a more balanced performance improvement, in both waste and availability, compared with previous replenishment policies.

Details

British Food Journal, vol. 120 no. 9
Type: Research Article
ISSN: 0007-070X

Keywords

Content available
Article
Publication date: 8 October 2021

Gunnar Stefánsson, Heidi Dreyer, Gyöngyi Kovács, Henrik Pålsson and Jan Stentoft

374

Abstract

Details

International Journal of Physical Distribution & Logistics Management, vol. 51 no. 9
Type: Research Article
ISSN: 0960-0035

Article
Publication date: 19 July 2024

Logan Reed Vallandingham, Luitzen De Boer and Heidi Carin Dreyer

The patient flow performance achievable by care pathways is constrained by competing flow and resource efficiency, which can negatively impact improvements. This paper probes the…

Abstract

Purpose

The patient flow performance achievable by care pathways is constrained by competing flow and resource efficiency, which can negatively impact improvements. This paper probes the divergence between resource and flow efficiency and how care pathways can lead to improved patient flow. By framing the problem through the lens of paradox theory, a set of design principles is proposed to assist decision-makers in care pathway implementation. Implications are derived for research and practice.

Design/methodology/approach

The authors used conceptual research to develop design principles for care pathways based on a systematic review of relevant care pathway research. The initial search contained 515 unique articles, resulting in a final sample of 56 studies.

Findings

When applying care pathways, patient flow may be negatively affected in relation to the dimensions of bottlenecks, non-value-adding activities, and variability. However, the findings also indicate methods that can be applied to manage organizational paradoxes, which can contribute to more efficient patient flow along each of the three dimensions.

Research limitations/implications

The study is limited to care pathways and therefore could have missed relevant studies in similar fields, such as care coordination.

Practical implications

Health care managers, politicians, and IT developers can apply the proposed design principles when developing, implementing, and improving care pathways and supporting technologies.

Originality/value

While existing research has studied care pathways from a medical perspective, this is the first paper to the author’s knowledge that addresses care pathways directly by considering paradox theory and in light of the operations management literature.

Details

Business Process Management Journal, vol. 30 no. 7
Type: Research Article
ISSN: 1463-7154

Keywords

Article
Publication date: 8 February 2018

Heidi Carin Dreyer, Kasper Kiil, Iskra Dukovska-Popovska and Riikka Kaipia

The purpose of this paper is to explore tactical planning in grocery retailing and propose how process and integration mechanisms from sales and operations planning (S&OP) can…

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Abstract

Purpose

The purpose of this paper is to explore tactical planning in grocery retailing and propose how process and integration mechanisms from sales and operations planning (S&OP) can enhance retail tactical planning.

Design/methodology/approach

This work follows an explorative design with case studies from the grocery retailing industry in Finland, Norway, and the UK.

Findings

The tactical planning process focuses on demand management and securing product availability from suppliers in order to reach sales targets. Less attention is directed toward balancing supply and demand or toward providing a single plan to guide company operations. Planning appeared to be functionally oriented with limited coordination between functional plans, but it did include external integration that improved forecast accuracy.

Research limitations/implications

The study involves grocery retailer cases with variable levels of S&OP maturity. The propositions need to be investigated further through action research or additional case studies to confirm their validity.

Practical implications

The study proposes a design of an S&OP process in retailing and propositions for improving tactical planning integration.

Originality/value

The study complements research on retail tactical planning by taking planning process and integration viewpoints. The research suggests that retailers would benefit from a formal and company-wide S&OP process to unify different market-oriented plans to a single set of numbers, thus better balancing supply and demand without sacrificing the emphasis on demand planning.

Details

International Journal of Physical Distribution & Logistics Management, vol. 48 no. 2
Type: Research Article
ISSN: 0960-0035

Keywords

Article
Publication date: 7 September 2015

Linea Kjellsdotter Ivert, Iskra Dukovska-Popovska, Anna Fredriksson, Heidi C. Dreyer and Riikka Kaipia

– The purpose of this paper is to understand how companies design sales and operations planning (S & OP) contingent on the planning environment (PE).

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Abstract

Purpose

The purpose of this paper is to understand how companies design sales and operations planning (S & OP) contingent on the planning environment (PE).

Design/methodology/approach

On the basis of the literature, the paper creates an analytical framework identifying the main constructs related to the PE and S & OP design, which is the basis for gathering and analysing qualitative data from eight cases in the food industry. The findings highlight the relations between S & OP and the PE, and are used for generating three propositions.

Findings

Responding to the complex and uncertain PE, the companies set up S & OP on a stock-keeping unit (SKU) level, with the possibility of re-planning and a flexible planning horizon, thus differing from what has generally been suggested in the literature. In addition, the companies are aligning the inputs, activities, and outcomes of the S & OP process to the PE. Particularly important environmental contingencies are uncertainty connected to demand and supply, frequent product launches, and production network complexity. Product-related variables have a lower impact on the S & OP design.

Research limitations/implications

The present study is limited to one industry only and a comparison between industries with larger data sets would be valuable in future studies. The study selected cases based on their S & OP maturity; further studies need to explore the effect of the alignment of S & OP and the PE on the planning performance.

Originality/value

In the literature, S & OP is presented as a generic process with a strict formal design that is equal for all companies. The study provides insights into how companies adjust S & OP according to the PE.

Details

International Journal of Physical Distribution & Logistics Management, vol. 45 no. 8
Type: Research Article
ISSN: 0960-0035

Keywords

Article
Publication date: 16 November 2021

Chee Yew Wong

This article celebrates the 50th anniversary of IJPDLM, reflects on the contribution of IJPDLM to the field of logistics and supply chain management (LSCM) and discusses future…

Abstract

Purpose

This article celebrates the 50th anniversary of IJPDLM, reflects on the contribution of IJPDLM to the field of logistics and supply chain management (LSCM) and discusses future directions for the journal.

Design/methodology/approach

Descriptive analysis of manuscripts received and accepted by IJPDLM during 2015–2019 is used to provide an overview of the journal. Content analysis of selected articles is used to highlight important contributions of the journal. Changes made since 2020 are highlighted to inform future directions of IJPDLM. Invited articles are discussed and used to clarify future directions.

Findings

IJPDLM has made tremendous progress in informing and shaping the field of LSCM. Key issues addressed include sustainability and reverse logistics, omni-channel, e-commerce, retail logistics, risk, resilience, volatility, and complexity and digital technology innovation. The journal has expanded the use of methods beyond the typical qualitative and quantitative methods to explore the use of design science, experiment, conjoint analysis, qualitative comparative analysis, narrative analysis. The invited articles provide (1) a historical reflection of the purpose of the journal when it was launched, (2) new guidance on how to develop theories using literature review and grounded theories and (3) understanding of startups and supply chain ecosystems.

Practical implications

Some exemplar articles are highlighted to explain how IJPDLM informs LSCM managers, companies and policy makers.

Originality/value

This article explains the recent development and sets future directions for the LSCM field.

Details

International Journal of Physical Distribution & Logistics Management, vol. 51 no. 10
Type: Research Article
ISSN: 0960-0035

Keywords

Article
Publication date: 1 September 2001

Britta Gammelgaard

Doctoral education is usually considered to be a one‐to‐one learning situation with the professor on one side of the table and the doctoral student on the other. With the…

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Abstract

Doctoral education is usually considered to be a one‐to‐one learning situation with the professor on one side of the table and the doctoral student on the other. With the joint‐Nordic PhD program in logistics, founded in 1997‐1998 by a network of senior scholars from business schools and universities throughout the Nordic countries, doctoral students are now part of a learning network comprising other doctoral students and senior researchers. One of the program’s purposes is to establish doctoral courses in logistics to improve and secure the quality of research. So far, two courses have been completed: “Logistics in a philosophy of science perspective” and “Methods in logistics research”. The student response to the initiative has been very positive. The Nordic Research Academy (NorFA) and the participating universities have supported the program financially.

Details

International Journal of Physical Distribution & Logistics Management, vol. 31 no. 7/8
Type: Research Article
ISSN: 0960-0035

Keywords

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