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Impact pathways: technology-aided supply chain planning for resilience

Sourav Sengupta (Department of Industrial Economics and Technology Management, Norwegian University of Science and Technology, Trondheim, Norway) (School of Business and Management, Queen Mary University of London, London, UK)
Heidi C. Dreyer (Department of Industrial Economics and Technology Management, Norwegian University of Science and Technology, Trondheim, Norway)
Patrik Jonsson (Department of Technology Management and Economics, Chalmers University of Technology, Gothenburg, Sweden)

International Journal of Operations & Production Management

ISSN: 0144-3577

Article publication date: 7 June 2024

Issue publication date: 21 January 2025

389

Abstract

Purpose

Due to emerging uncertainties, supply chain planning (SCP) has become complex for many companies, and practitioners are unsure how emerging technologies can help. We address this gap by identifying pathways of how digital technologies may aid planned flexibility in SCP.

Design/methodology/approach

The research builds on engaged scholarship and co-creation of knowledge. Eight senior managers from two companies participated in three rounds of workshops with us discussing and contrasting their planning challenges and potential solutions using examples of industry 4.0 applications drawn from the literature.

Findings

Based on a novel framework for digital transition in SCP, this research shows how emerging technologies may aid SCP in building resilience to emergent uncertainties and open new research avenues through four impact pathways.

Research limitations/implications

The SCP literature is ruefully short on studies that address technology-aided SC resilience. The research explains why this calls for a paradigm shift in SCP research.

Originality/value

This research argues that resilience-building SCP requires planned flexibility and presents a digital transition framework that allows for it.

Keywords

Acknowledgements

The authors would like to acknowledge the support of the Research Council of Norway, and SFI Manufacturing.

Declaration: Data collection and management was approved and administered by Sikt, Norway, and performed in line with the research ethics protocol of the Norwegian University of Science and Technology.

Citation

Sengupta, S., Dreyer, H.C. and Jonsson, P. (2025), "Impact pathways: technology-aided supply chain planning for resilience", International Journal of Operations & Production Management, Vol. 45 No. 2, pp. 416-433. https://doi.org/10.1108/IJOPM-09-2023-0727

Publisher

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Emerald Publishing Limited

Copyright © 2024, Emerald Publishing Limited

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