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In the present financial climate, the search for cost‐savings is intensifying. Transport and physical distribution are prime areas for examina‐tion, but their complexity often defies standard financial controls. When the transport analyst appears on the scene brandishing a modelling package, there is a temptation to place the problem in his hands. It is timely, therefore, to take stock of the strengths and weaknesses of such methods.

The Bureau of Economics in the Federal Trade Commission has a three-part role in the Agency and the strength of its functions changed over time depending on the preferences and ideology of the FTC’s leaders, developments in the field of economics, and the tenor of the times. The over-riding current role is to provide well considered, unbiased economic advice regarding antitrust and consumer protection law enforcement cases to the legal staff and the Commission. The second role, which long ago was primary, is to provide reports on investigations of various industries to the public and public officials. This role was more recently called research or “policy R&D”. A third role is to advocate for competition and markets both domestically and internationally. As a practical matter, the provision of economic advice to the FTC and to the legal staff has required that the economists wear “two hats,” helping the legal staff investigate cases and provide evidence to support law enforcement cases while also providing advice to the legal bureaus and to the Commission on which cases to pursue (thus providing “a second set of eyes” to evaluate cases). There is sometimes a tension in those functions because building a case is not the same as evaluating a case. Economists and the Bureau of Economics have provided such services to the FTC for over 100 years proving that a sub-organization can survive while playing roles that sometimes conflict. Such a life is not, however, always easy or fun.

The authors report on a study that examined how academics in two faculties (Business and Science) at a large, research-focused university use information about student diversity to inform their teaching. Ninety-nine Science academics completed an online survey regarding their knowledge of their student cohort’s demographic, cultural, language, and educational backgrounds at the beginning of semester. They then received a concise two-page, course-specific document, Knowing Your Students (KYS) report, summarizing aspects of their students’ diversity. At the end of the semester, 44 of the same staff completed a second survey with open-ended questions regarding how they used the report information in their teaching and curriculum design. The report was new to Science while Business academics had received the reports for three years. To compare Science with Business, Business academics also completed the second survey. Academics across both faculties had a very positive response to the reports and engaged with the information provided. Provision of the report to Science academics brought their self-assessed knowledge of their student cohort’s diversity to a level comparable with that of Business. This chapter shares how KYS reports improved academics’ knowledge of student diversity, and challenged them to respond with suitable curriculum and pedagogical changes.

By implementing various forms of preference policies, countries around the world intervene in their economies for their own political and economic purposes. Likewise, twenty-five states in the U.S. have implemented in-state preference policies (NASPO, 2012) to protect and support their own vendors from out-of-state competition to achieve similar purposes. The purpose of this paper is to show the connection between protectionist public policy instruments noted in the international trade literature and the in-state preference policies within the United States. This paper argues that the reasons and the rationales for adopting these preference policies in international trade and the states' contexts are similar. Given the similarity in policy outcomes, the paper further argues that the international trade literature provides an overarching explanation to help understand what states could expect in applying in-state preference policies.

The introduction of a three-quarter-view database in the PRO-fit facial-composite system has enabled an investigation into the effects of image view in face construction. The purpose of this paper is to examine the impact of constructing full-face and three-quarter-view composites under different encoding conditions. It also examines the potential value of three-quarter-view composites that can be generated automatically from a front-view composite. The authors also investigate whether there is an identification benefit for presenting full-face and three-quarter composites together.

Three experiments examine the impact of encoding conditions on composite construction and presentation of composites at the evaluation stage.

The work revealed that while standard full-face composites perform well when all views of the face have been encoded, care should be taken when a person has only seen one view. When a witness has seen a side view of a suspect, a three-quarter-view composite should be constructed. Also, it would be beneficial for a witness to construct two composites of a suspect, one in full-face view and one in a three-quarter-view, particularly when the witness has only encoded one view. No benefit emerged for use of three-quarter-view composites generated automatically.

This is the first study to examine viewpoint in facial composite construction. While a great deal of research has examined viewpoint dependency in face recognition tasks, composite construction is a reconstruction task involving both recall and recognition. The results indicate that there is a viewpoint effect that is similar to that described in the recognition literature. However, more research is needed in this area.

The practical implications of this research are that it is extremely important for facial composite operators in the field (police operators) to know who will make a good likeness of the target. Research such as this which examines real-life issues is incredibly important. This research shows that if a witness has seen all views of a perpetrator’s face then standard composite construction using a full-face view will work well. However, if they have only seen a single view then it will not.

There are obvious wider societal implications for any research which deals with eyewitness memory and the potential identification of perpetrators.

No research to date has formally examined the impact of viewpoint in facial-composite construction.

This issue is a selected bibliography covering the subject of leadership.

The purpose of this paper is to examine the role of creativity and innovation as important attributes of smartness in cities/destination branding.

A conceptual support to the notion of smart destination branding is provided by discussing the relationship between creativity, innovation and technology as determinants for the smartness concept applied to destination branding and marketing. This paper adopts a qualitative and logical-deductive approach. The cases of Milan (Italy) and Tomsk (Russia) are presented and compared as smart cities approach to branding within and outside Europe. The authors emphasise the importance of smart destination branding strategies based on people participation, creativity and innovation as drivers of smart urban development.

The endogenous ability of cities/destinations to embrace creativity across stakeholders is essential to smart branding strategies relying on advanced information and communication technologies. The entwined connection between smart cities/destinations creative initiatives and innovation underpins innovative branding strategies.

The paper is conceptual and the findings cannot be generalised to other destinations, even if a couple of examples are briefly discussed. The authors intend to provide a basis for future research concerning smart destination branding.

The technological, human and institutional dimensions of smart cities and smart tourism destinations have been increasingly addressed by scholars and practitioners. Despite the reference and attention to human factors is not new, there is still a lack of extensive focus on creativity as crucial driver of innovation in smart destination branding. This paper aims to fill such gap by focussing on the implications of urban smartness driven by creativity and innovation in destination branding and marketing.