Mark Robinson, Gary Raine, Steve Robertson, Mary Steen and Rhiannon Day
The purpose of this paper is to present findings from an evaluation of a community mental health resilience intervention for unemployed men aged 45-60. The focus is on examining…
Abstract
Purpose
The purpose of this paper is to present findings from an evaluation of a community mental health resilience intervention for unemployed men aged 45-60. The focus is on examining the place of facilitated peer support within a multi-dimensional men’s mental health programme, and exploring implications for resilience building delivery approaches for men.
Design/methodology/approach
The paper draws on a mixed methodology design involving before and after survey data and qualitative interviews, to report results concerning effectiveness in changing men’s perceived resilience, to consider project processes concerning peer support, and to situate these within wider community environments.
Findings
The programme significantly raised the perceived resilience of participants. Project activities promoted trusting informal social connections, gains in social capital arose through trusting relations and skill-sharing, and peer-peer action-focused talk and planning enhanced men’s resilience.
Research limitations/implications
The paper considers facilitated peer support on a programme, rather than on-going informal peer support or more formal peer support roles (a limitation reflecting the boundaries of the funded programme).
Practical implications
The paper discusses emerging considerations for resilience building, focusing on gender-sensitive approaches which can engage and retain men by focusing on doing and talking. It highlights the importance of peer support in community interventions which feature a social model of change. There is potential for encouraging further peer mentoring and peer led support beyond facilitated peer support in programme delivery.
Social implications
Potential exists for gender-aware programmes to sustain salutogenic change, co-producing social assets of peer support, male-friendly activities, and context sensitive course provision.
Originality/value
The paper adds fresh evidence of gendered intervention approaches with a specific focus on facilitated community peer support, including effects on male resilience. Little previous resilience research is gendered, there is little gendered research on peer support, and unemployed middle-aged men are a significant risk group.
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Mark Robinson, Steve Robertson, Mary Steen, Gary Raine and Rhiannon Day
The purpose of this paper is to present findings from an evaluation of a mental health resilience intervention for unemployed men aged 45-60. The focus is on examining the place…
Abstract
Purpose
The purpose of this paper is to present findings from an evaluation of a mental health resilience intervention for unemployed men aged 45-60. The focus is on examining the place of activities within a multi-dimensional men’s mental health programme, and exploring interactions between social context factors and models of change.
Design/methodology/approach
The paper draws on before and after survey data and qualitative interviews, to report results concerning effectiveness in changing men’s perceived resilience, to consider project processes concerning activities, social support and coping strategies, and to situate these within wider environments.
Findings
The programme significantly raised the perceived resilience of participants. Activities were engaging for men, while the complex intersection between activities, social networking, and coping strategies course provided opportunities for men to develop resilience in contexts resonant with their male identities.
Research limitations/implications
A limitation is that the evaluation could not measure longer term impacts.
Practical implications
The paper discusses emerging considerations for resilience building, focusing on gender-sensitive approaches which can engage and retain men by focusing on doing and talking, in the contexts of men’s life-course, highlighting embodied (male) identities not disembodied “mental states”, and facilitating social support. There are challenges to recruit men despite stigma, support men to speak of feelings, and facilitate progression.
Social implications
Potential exists for gender-aware programmes to sustain salutogenic change, co-producing social assets of peer support, male-friendly activities, and context sensitive course provision.
Originality/value
The paper adds fresh evidence of gendered intervention approaches, including effects on male resilience. Application of a context-sensitive change model leads to multi-component findings for transferring and sustaining programme gains.
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Adam Smith sees religion both as having a useful and a dangerous role. People create gods to explain what they do not understand and appease their desire of justice when human…
Abstract
Adam Smith sees religion both as having a useful and a dangerous role. People create gods to explain what they do not understand and appease their desire of justice when human justice is perceived to fail. These are socially useful functions of religion. But when religion is used as a political tool and is used for state capture purposes, then it becomes a dangerous and destructive force in society.
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Daniel Boduszek, Gary Adamson, Mark Shevlin and Philip Hyland
Social Identity Theory proposes that identity and thinking style are strongly related. Research also suggests that the process of depersonalization is responsible for shifting…
Abstract
Purpose
Social Identity Theory proposes that identity and thinking style are strongly related. Research also suggests that the process of depersonalization is responsible for shifting from personal identity to social identity and assimilating group attitudes. The purpose of this study is to investigate the nature of personality in the relationship between criminal social identity and criminal thinking style.
Design/methodology/approach
The Measure of Criminal Attitudes, the Measure of Criminal Social Identity, and The Eysenck Personality Questionnaire was administrated to a sample of recidivistic male prisoners with learning difficulties (n=312).
Findings
Sequential moderated multiple regression analyses indicated the unique main effect of extraversion, psychoticism, in‐group affect, and in‐group ties on criminal thinking style. In terms of the moderating role of personality, the in‐group affect was more strongly associated with criminal thinking for low levels of extraversion, whereas high levels of extraversion moderated the positive relationship between in‐group ties and criminal thinking style.
Originality/value
The findings provide the first empirical support for the moderating role of personality in the relationship between criminal identity and criminal thinking style of offenders with learning difficulties.
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Purpose – The purpose of the paper is to explore why critical reflexivity should be promoted within mid‐career management education programmes and articulate the benefits of a…
Abstract
Purpose – The purpose of the paper is to explore why critical reflexivity should be promoted within mid‐career management education programmes and articulate the benefits of a deliberate research orientation for such programmes. Design/methodology/approach – Having considered meta‐issues concerning the content and context of management education and research, the article identifies the categorical, methodological and contextual challenges which confront manager‐researchers and those facilitating mid‐career programmes. It argues that managers need to develop awareness of the different epistemologies and an understanding of their personal ontological orientation and methodological preferences in order to maximise the pertinence and added value of their research. Findings – The paper delineates the curricular, pedagogical and organisational challenges inherent in the promotion of critical reflexivity and research within mid‐career programmes. Originality/value – The paper outlines how a deliberate linkage of research and teaching can be forged in order to help managers surface and interrogate the knowledge, norms and values which frame their beliefs and actions. Consequently, it is of practical help to both academics and manager‐researchers.
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This article argues in favor of using motion picture screens as a medium for the presentation of advertising messages. The concept and history of cinema screen advertising is…
Abstract
This article argues in favor of using motion picture screens as a medium for the presentation of advertising messages. The concept and history of cinema screen advertising is examined, previous and contemporary audience research on cinema ads is presented, and an argument favoring the adoption of cinema screen advertising is offered. Virtually all of the American mass media are characterized as commercial in the sense of being largely advertising supported. The most commonplace and pervasive media‐newspapers, television, radio, and magazines—all share this characteristic. Cinema, however, is and has been supported almost entirely by patrons. Moreover, today there is much discussion as well as research on how new communications technologies might be employed to meet advertising and marketing needs. This article examines a mass communications technology which has been present for a century but has been virtually untapped as an advertising and marketing medium for reaching American consumers. Few individuals think of theatrically exhibited motion pictures as a likely medium to be supported by advertising. Introductory mass communications, advertising, and marketing texts regularly omit mention of this notion. This article argues that in an age of new communications technologies, use of this older technology for advertising and marketing carries many of the same advantages as does use of the emerging ones. This article explores the concept of cinema advertising, presents previous and contemporary audience research on cinema ads, and argues that today, especially, this long‐neglected medium should be adopted for the dissemination of information by the consumer marketing and advertising industries.
Steven A. Taylor, Gary L. Hunter and Deborah L. Lindberg
The purpose of this study is to advance marketers' understanding of customer‐based brand equity (CBBE) within the context of a B2B financial service marketing setting.
Abstract
Purpose
The purpose of this study is to advance marketers' understanding of customer‐based brand equity (CBBE) within the context of a B2B financial service marketing setting.
Design/methodology/approach
Two nation‐wide studies were used to investigate whether brands are in fact differentiated in the minds of the target audience; test two competing explanations of the formation of CBBE using structural equation analyses; and reconcile satisfaction and CBBE theories within a single theoretical model.
Findings
The results suggest that these customers do differentiate brands, and that Netemeyer et al.'s model of CBBE is generally supported. In addition, the extended model of CBBE proposed herein explains more variance in loyalty intentions, while simultaneously demonstrating the importance of customer satisfaction in CBBE models, and incorporates customer attitudes into conceptualization of CBBE.
Research limitations/implications
First, the current research focuses specifically on CBBE. Second, the reported MDS results are exploratory in nature and must be interpreted with caution.
Practical implications
The results will help financial service marketers measure CBBE as well as relate brand power to customer satisfaction and customer attitude measurement through implementing the proposed framework in their own competitive setting.
Originality/value
The two nation‐wide studies reported herein enhance our understanding of CBBE and its relationship to customer attitudes and satisfaction research within a single theoretical model, as well as identifying the influential roles of both hedonic and utilitarian forms of brand attitudes in the formation of CBBE.
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Steven A. Taylor and Gary L. Hunter
E‐service is a critical strategic marketing consideration today for many firms, based largely on the promise of more cost‐effective models of self‐service relative to large (and…
Abstract
E‐service is a critical strategic marketing consideration today for many firms, based largely on the promise of more cost‐effective models of self‐service relative to large (and expensive) call centers for technical support and customer service. The rapidly emerging electronic customer relationship management (e‐CRM) industry provides the primary tools for implementing e‐service. Interestingly, the e‐CRM industry faces the same challenges and strategic marketing considerations as their organizational customers, in that they must deliver exceptional service and support to the companies purchasing/using e‐CRM software. A review of organizational mission/vision statements suggests that e‐CRM companies are generally positioning themselves as exemplars of customer satisfaction provision and relationship management. However, recent industry analysis suggests that their organizational customers generally report low to ambivalent ratings on customer satisfaction measures (our study also supports these findings). This discrepancy could be partly attributed to very little empirical inquiry having appeared to date to assess the efficacy of existing relationship marketing theories within this fast‐moving industry. The current study provides an exploratory investigation that looks at the well‐established (in other marketing settings) relative influences of quality, customer satisfaction, and loyalty in the formation of future purchase intentions and word‐of‐mouth behaviors within the e‐CRM industry. Concludes that e‐CRM marketers must first identify means of increasing the overall level of customer satisfaction within their industry, and then begin to consider moving beyond customer satisfaction toward broader loyalty‐based strategic marketing objectives to support their relationship marketing practices. Practitioner and research implications of the reported study are discussed.
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Christine K. Lubaszka and Phillip C. Shon
Beginning with the understanding that healthcare serial killers differ from traditional serial killers in terms of victim selection, risk and offender behavior, this paper…
Abstract
Purpose
Beginning with the understanding that healthcare serial killers differ from traditional serial killers in terms of victim selection, risk and offender behavior, this paper attempts to reconceptualize how the motivations of healthcare serial killers are understood within the scope of care‐giving environments.
Design/methodology/approach
Drawing on the current literature surrounding serial homicide and serial killers, the paper argues that healthcare serial killers, by virtue of their profession, have an advantage in committing homicides that are less likely to be detected.
Findings
It is found that healthcare professionals work in an environment that is conducive to anti‐social behaviour like homicide. More specifically, recurring conditions within the work place (e.g. lack of a reporting system for problem employees, code of silence amongst employees) adds to the ease with which healthcare serial killers can evade capture.
Originality/value
Research examining healthcare professionals who kill their patients is limited. The current paper provisionally adds to the current understanding of serial homicide. While offering various explanations as to why healthcare serial killers are difficult to detect, this paper also explores some potential solutions for the monitoring of healthcare professionals and protecting the vulnerable patients in their care.