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This article investigates the business performance of a sample of companies announcing outsourcing contracts. Performance effects are investigated by measures including operating profit, earnings margin, return on shareholders’ capital, reduction in employment cost and research and development expenditure prior to and subsequent to the outsourcing announcement. The conclusion is that outsourcing companies’ profitability and liquidity decrease in years in which outsourcing announcements occur, and tend to increase in the subsequent year. Also, it is possible that the short‐term and long‐term financial structure of outsourcing companies is altered.

In the spring of 1982, I published an article in Reference Services Review on marketing libraries and information services. The article covered available literature on that topic from 1970 through part of 1981, the time period immediately following Kotler and Levy's significant and frequently cited article in the January 1969 issue of the Journal of Marketing, which was first to suggest the idea of marketing nonprofit organizations. The article published here is intended to update the earlier work in RSR and will cover the literature of marketing public, academic, special, and school libraries from 1982 to the present.

This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/09564239910288978. When citing the article, please cite: Bernardo Bátiz-Lazo, Douglas Wood, (1999), “Management of core capabilities in Mexican and European banks”, International Journal of Service Industry Management, Vol. 10 Iss: 5, pp. 430 - 448.

This paper seeks to evaluate the particular conditions informing locational decision making and related network planning in the charity retail sector. Its purpose is to identify both differences and commonalities with related debates that have been focussed very largely on the grocery sector and the superstore format. Its wider purpose is to contribute to the growing literature on charity retailing which has not considered this aspect of retail management in detail.

Details the particularities of charity retailing locational decision making and network planning through a detailed case‐study consideration of a hospice charity's emerging retail store network.

Finds that existing conceptual and practical considerations pertaining to locational decision making in retailing require a nuanced re‐revaluation in relation to the locational and network planning of charity retailers. Identifies the importance of supply chain (stock donators) and workforce factors together with the customer demand in informing locational decision making.

Detailed academic consideration of location planning in the charity shop sector is absent in the literature. The paper addresses this.

AIRCRAFT production engineers have long sought detailed information regarding the laminated wood construction process which has been under development for a number of years by the Duramold division of the Fairchild Engine and Airplane Corp. for production of the company's AT‐21 advanced trainer and PT‐19 Army patrol‐torpedo planes. This information has been made generally available, however, only since the end of 1943, after success of the development had been proved not only experimentally but in production operations of considerable volume.

Although belief in conspiracy theories has been researched since the 1970s, specific research on conspiratorial thinking in the workplace is scarce. Conspiratorial thinking could be fostered among employees in workplaces because of unequal power relations resulting from the organizational hierarchy. This study examines workplace conspiracy attribution (WCA) as employees’ attribution of problematic events in the workplace as being plotted by powerful actors within their organizations and tests its antecedents and consequences.

A survey dataset collected from employees in South Korea (N = 600) was used. This study tested three variables (i.e. two-way communication, employee–organization relationship quality, and perceived ethical orientation) as antecedent conditions of WCA and two outcome variables (i.e. turnover intention and whistleblowing potential) as consequences.

Perceived ethical orientation mediates the relationship between two-way communication and WCA. WCA was found to be positively associated with turnover intention and whistleblowing potential.

This study adopts a public relations lens to understand the significant roles of WCA in reducing turnover intention and whistleblowing potential. It expands existing knowledge of the significance of power and power disparities in organizations.

The differences that exist in manufacturer – distributor relationships across diverse markets and countries have been largely ignored in the marketing channels literature. A conceptual framework is built designed to explain how the initiation, implementation, and review of manufacturer – distributor relationships are likely to vary, based on whether such relationships take place in buyers′ markets in developed countries or in sellers′ markets in developing countries. Several cultural and structural dimensions of markets in developing countries also play an important role in the conceptual framework. A comparative channel systems approach is taken and a number of propositions are developed that require empirical testing in the future.

In finance the proposition that market prices in company securities are efficient in respect of public information has received substantial confirmation over the years (Fama, 1970, 1976). Since efficiency means that there are no systematic trading rules which generate abnormal returns and since the public information concerned consists to a large extent of published accounting data, it is somewhat surprising to find that a stream of empirical work (e.g. Altman, 1971) using the same data claims to provide predictions of bankruptcy or quasi‐bankruptcy which are of considerable accuracy and usefulness.

The object of this paper is to help library and information staff to promote themselves and their services, so that they present an efficient and capable image of their work. The paper brings together some straightforward ideas and practical marketing methods which can be used in the library and information field.