T. Sullivan, I. Christensen and D. Wan
The industrial unrest during January 1988 amongnurses in the UK National Health Service raisedthe matter of the attitude and behaviour of thatgroup of employees towards industrial…
Abstract
The industrial unrest during January 1988 among nurses in the UK National Health Service raised the matter of the attitude and behaviour of that group of employees towards industrial action. In some circles that action is regarded as “unprofessional”. While the causes are shown to be complex, it is argued that they primarily involve two issues. First there was the threat of a fall in current pay levels and, secondly there was the view taken by those nurses that professional standards of nursing were falling. The nature of the dispute showed how professionalism and industrial action can be reconciled. This is done mainly by a “demonstration” rather than by a “stoppage”, while maintaining full cover of essential duties. A major aim of the action was to mobilise public and media opinion in favour of the nurses′ case.
Details
Keywords
“We've changed more in the last five years than in the previous 20,” Scott Flanders, president of Macmillan Publishing U.S.A. says of the high tech revolution that is transforming…
Abstract
“We've changed more in the last five years than in the previous 20,” Scott Flanders, president of Macmillan Publishing U.S.A. says of the high tech revolution that is transforming his company its compare parent, Simon & Schuster, into an interactive technology power well beyond the printed word Flanders has taken this corporate mandate to a new level at his home base in Indianapolis, where he preside over Macmillan's computer and reference publishing business, from trade books to CD‐ROMs. It is a pristine, paperless operation where a manuscript can be turned into a bound book in less than four weeks. At Indianapolis, Macmillan is an adventure in virtual publishing. It represents the corporate paradigm—be market focused—being implemented across Simon & Schuster's businesses.
Yaw A. Debrah and Ian G. Smith
Presents over sixty abstracts summarising the 1999 Employment Research Unit annual conference held at the University of Cardiff. Explores the multiple impacts of globalization on…
Abstract
Presents over sixty abstracts summarising the 1999 Employment Research Unit annual conference held at the University of Cardiff. Explores the multiple impacts of globalization on work and employment in contemporary organizations. Covers the human resource management implications of organizational responses to globalization. Examines the theoretical, methodological, empirical and comparative issues pertaining to competitiveness and the management of human resources, the impact of organisational strategies and international production on the workplace, the organization of labour markets, human resource development, cultural change in organisations, trade union responses, and trans‐national corporations. Cites many case studies showing how globalization has brought a lot of opportunities together with much change both to the employee and the employer. Considers the threats to existing cultures, structures and systems.
Details
Keywords
Internationalisation and academic mobility have long been integral parts, although serving different purposes in the higher education industry. Internationalisation has played a…
Abstract
Internationalisation and academic mobility have long been integral parts, although serving different purposes in the higher education industry. Internationalisation has played a crucial role in facilitating academic exchange, knowledge sharing, research partnerships and collaborative innovation. However, the rise of neoliberalism has introduced the market forces of global capitalism that have significantly impacted higher education worldwide – invading the sector with neoliberal market values. This chapter aims to explore the impact of neoliberalism on the internationalisation of higher education in Africa, with a specific focus on trends in international student mobility. The chapter argues that the influence of neoliberalism on international mobility extends beyond market dynamics, encompassing discussions on hegemony within international knowledge systems, where African countries and institutions often find themselves marginalised. The study relies on published materials and publicly available statistical data from both governmental and non-governmental organisations. By examining the interplay between neoliberalism and the process of internationalisation in higher education, this chapter sheds light on the intricate and multifaceted aspects of both concepts, as well as their practical implications for international student mobility. Moreover, the chapter reflects on the implications of neoliberal entanglements for the prospects of internationalisation in African higher education.
Details
Keywords
Tom Bellairs, Jonathon R. B. Halbesleben and Matthew R. Leon
Sudden crises, known as environmental jolts, can cripple unprepared organizations. In recent years, financial jolts have led many organizations, particularly government…
Abstract
Sudden crises, known as environmental jolts, can cripple unprepared organizations. In recent years, financial jolts have led many organizations, particularly government organizations, to respond by furloughing employees. Furloughs can engender various responses in employees that can lead to negative work outcomes for both the employees and the organization. Previous research shows that the implementation of strategic human resource management (SHRM) practices, such as commitment-based systems, can mitigate the negative effects of environmental jolts. Utilizing the knowledge-based view and affective events theory, we propose a multilevel model where SHRM practices moderate employee affective responses to furloughs, which, in turn, drive subsequent employee behavioral outcomes.
Details
Keywords
Tak-Kee Hui, David Wan and Miau Feng Chi
China looks set to become the fourth largest outbound tourist generating country in the world by 2020 (World Tourism Organisation, 1997). Tourists from Mainland China are the…
Abstract
China looks set to become the fourth largest outbound tourist generating country in the world by 2020 (World Tourism Organisation, 1997). Tourists from Mainland China are the second most important source of tourist arrivals in Singapore. A better understanding of the Chinese tourists’ needs and expectations will be helpful in positioning the country to attract them. The data collected at Singapore Changi International Airport are segmented to different groups under various demographic factors. This study shows that there exist motivational differences among gender, income, age as well as travel frequencies. The findings are useful to the marketers to establish their strategic plans in targeting at different groups of Chinese visitors.
Wan‐Shiou Yang and Yuan‐Shuenn Jan
Web content has been widely used for recommending personal webpages. Despite its popularity, the content‐based approach regards a webpage simply as a piece of text, thereby often…
Abstract
Purpose
Web content has been widely used for recommending personal webpages. Despite its popularity, the content‐based approach regards a webpage simply as a piece of text, thereby often resulting in less authoritative recommendations of webpages. This paper aims to propose novel approaches that utilise other sources of information pertaining to webpages to facilitate the automatic construction of an authoritative web recommender system.
Design/methodology/approach
In this research, four approaches that exploit hyperlink structure, web content and web‐usage logs for making recommendations are proposed. The proposed approaches have been implemented as a prototype system, called the authoritative web recommender (AWR) system. An evaluation using the web‐usage logs and the corresponding pages of a university web site was performed.
Findings
The results from the evaluations using empirical data demonstrate that the four proposed approaches outperform the traditional content‐only approach.
Originality/value
This paper describes a novel way to combine information retrieval, usage mining and hyperlink structure analysis techniques to find relevant and authoritative webpages for recommendation.
Details
Keywords
Tak-Kee Hui, David Wan and Hsuan-Yi Cheng
This study assesses the image of Singapore as a tourist destination, using a conceptual model that combines the concepts of the service quality framework and the likelihood of…
Abstract
This study assesses the image of Singapore as a tourist destination, using a conceptual model that combines the concepts of the service quality framework and the likelihood of revisiting and recommendation. Four hundred and thirty-one tourists departing from Singapore Changi International Airport were interviewed using a structured questionnaire. Factor analysis was first used to reduce the 25 variables to 5 new variables. It was found that all new variables are significant in affecting the overall satisfaction levels regardless of whether they were Asian or non-Asian groups. In addition to these findings, it was also found that the overall satisfaction did lead to their likelihood of revisiting and recommendation to their relatives to visit Singapore.
Tak-Kee Hui and David Wan
Researcher defined health tourism as part of a tourist facility or destination to attract tourists by promoting its health-care services and facilities besides its regular tourist…
Abstract
Researcher defined health tourism as part of a tourist facility or destination to attract tourists by promoting its health-care services and facilities besides its regular tourist amenities. This study aims to find out how tourists perceive Singapore as a choice of destination for health-care treatment. Our findings reveal that “medical facilities” is the most important factor to consider when they seek for overseas treatment. While both the Asia and non-Asia groups of respondents perceive Singapore having good medical facilities, the Asia group considers “communication” as a problem they may encounter in Singapore whereas the non-Asia group is more concerned with “cost.” The implication of the results is also discussed.
Hui Tak-Kee and David Wan
It is generally accepted that repeat visitation represents an attractive, cost-effective market segment for most destinations. Given such importance, an analytical model is…
Abstract
It is generally accepted that repeat visitation represents an attractive, cost-effective market segment for most destinations. Given such importance, an analytical model is proposed and tested. Our model prescribes a direct, causal relationship between pull motivations, travel satisfaction, intention of repeat visit, and repeat-visit behavior. Two hundred and two survey questionnaires are collected using a systematic sampling technique. Factor Analysis is employed to reduce 14 motivational attributes to five factors. The results of the logistic regression analysis reveal that the factor ‘local food and beverages’ and tourists’ overall satisfaction level are insignificant predictors of repeat visitation. However, the rest of the variables such as climate, attractions, and facilities are significant. Implications of the results for both researchers and practitioners are discussed.