Prior research indicates that phubbing – ignoring others and focusing on one’s smartphone – in romance-, work- and education-related situations can seriously damage interpersonal…
Abstract
Purpose
Prior research indicates that phubbing – ignoring others and focusing on one’s smartphone – in romance-, work- and education-related situations can seriously damage interpersonal relationships. Despite the fact that phubbing during dining occurs often, prior research has not focused on this behavior. In a situation of hedonic consumption such as restaurant dining, affects such as emotion and mood play an important role in determining consumption satisfaction and consumer behavior. Accordingly, this study aims to examine the impact of phubbing during dining on consumer satisfaction with their dining experience. It also identifies the psychological mechanisms underlying this effect, highlighting the mediating role of affect.
Design/methodology/approach
Survey data were collected from 740 Japanese consumers and structural equation modeling was performed to test the hypotheses.
Findings
The results show that phubbing during dining negatively impacts consumers’ dining experiences; the effect is mediated by social exclusion and mood, and mood in particular is a strong mediator.
Originality/value
This study contributes to better understanding of consumer behavior by indicating the harmful effect of phubbing on service outcomes and clarifying the psychological mechanisms underlying phubbing during dining.
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Muhammad Nawaz Khan, Khurram Shahzad and Jos Bartels
In this study, the impact of boss phubbing, or using a phone during interaction with subordinates, on important employee outcomes — work meaningfulness and employee phubbing…
Abstract
Purpose
In this study, the impact of boss phubbing, or using a phone during interaction with subordinates, on important employee outcomes — work meaningfulness and employee phubbing behavior — through the mediating role of self-esteem threat was investigated using affective events theory. The moderating role of rejection sensitivity was also examined.
Design/methodology/approach
Data were collected in three time lags from head nurses (N = 178) working in public and private hospitals. The hypothesized relationships were tested using variance-based structural equation modeling with partial least squares.
Findings
Boss phubbing negatively affected employees' sense of work meaningfulness and had a positive direct and indirect relationship with employee phubbing behavior through self-esteem threat. The hypothesized moderating role of rejection sensitivity was not supported.
Practical implications
The authors recommend that organizations develop policies addressing boss phubbing in the workplace, particularly in contexts in which a high leader–member exchange is desired for organizational effectiveness, such as health-related services. Superiors, such as doctors, should review their mobile phone usage during interactions with subordinates because it is detrimental to employee outcomes.
Originality/value
This study is a nascent attempt to test the hypothesized relationships on the emerging phenomenon of phubbing at work in the human–computer interaction domain in Pakistan, a developing country, particularly in hospital settings where a high leader–member exchange is pivotal.
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John Newell, Arthur McGivern and David Roberts
To explain SEC Division of Corporation Finance Staff Legal Bulletin No. 14H (SLB 14H), which provides interpretive advice on how the Staff will treat shareholder proposals under…
Abstract
Purpose
To explain SEC Division of Corporation Finance Staff Legal Bulletin No. 14H (SLB 14H), which provides interpretive advice on how the Staff will treat shareholder proposals under the “directly conflicts” and “ordinary business” exclusions under Rule 14a-8.
Design/methodology/approach
Explains Rule 14-8 concerning the inclusion of shareholder proposals in a company’s proxy materials, Rule 14a-8(i)(9) on substantive bases for exclusion of shareholder proposals, guidance from SLB 14H on shareholder proposals that do and do not directly conflict with company proposals, Staff guidance prior to SLB 14H, the “ordinary business” exclusion under Rule 14a-8(i)(7), and how SEC staff guidance differs from the majority opinion in Trinity Wall Street v. Wal-Mart Stores, Inc. on the ordinary business exclusion.
Findings
The SEC Staff’s new standard for conflicting proposals is likely to make it more difficult for companies to exclude a shareholder proposal that is different from a management proposal if the two proposals are not “mutually exclusive”. Staff guidance also states that companies may not exclude proposals focusing on a significant policy issue under the ordinary business exclusion if “the proposals would transcend the day-to-day business matters and raise policy issues so significant that it would be appropriate for a shareholder vote”.
Originality/value
Expert guidance from experienced securities and financial services lawyers.
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David H. Roberts, Ettore A. Santucci, Mark Schonberger and Peter W. Lavigne
Over 15 years ago Goodwin created the first open-ended, non-traded real estate investment trust (REIT) with regular sales and redemptions at net asset value (“NAV REIT”). While…
Abstract
Purpose
Over 15 years ago Goodwin created the first open-ended, non-traded real estate investment trust (REIT) with regular sales and redemptions at net asset value (“NAV REIT”). While NAV REITs are now well established, there is still room for improvement.
Design/methodology/approach
We traced the evolution of the NAV REIT’s innovative, investor-friendly features – transparent valuation to strike NAV, liquidity via redemption at NAV per share, indefinite life, lower/simpler selling and management fees, share classes with different upfront loads and trailing distribution fees.
Findings
To improve the liquidity feature of NAV REITs, share classes could be used to lower the drag on performance and match available liquid assets with expected redemption requests. The goal: balance inflows and outflows, optimize portfolio construction, and better safeguard liquidity.
Practical implications
One need not look far for the dark side of liquidity in open-ended real estate funds. The UK experience with regulated property funds is a painful object lesson. There is a better way: while traditional non-traded REITs were designed and marketed for investment by retail investors, NAV REITs appeal to a diverse range of investors, and share classes could be enhanced to offer both a menu of selling loads and a menu of liquidity and dividend-rate options to produce a smooth curve blending cost and time.
Originality/value
Innovation in structuring real estate investment vehicles has broadened choices for all and the NAV REIT is flexible, scalable, open-ended and cost-efficient. Fund sponsors, fund managers, financial advisors, investors and even regulators could find food for thought in our analysis.
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Zhuo Chen, Yanping Gong and Julan Xie
The ubiquity of mobile phone use has generated a common phenomenon called phubbing, a reference to snubbing someone in social settings and instead concentrating on one's phone…
Abstract
Purpose
The ubiquity of mobile phone use has generated a common phenomenon called phubbing, a reference to snubbing someone in social settings and instead concentrating on one's phone. Despite numerous adverse effects of phubbing argued in previous research, the group of phubbers is growing intensively. The purpose of this study is to investigate the potential transmission of phubbing between marital partners to raise public awareness of the propagation of phubbing.
Design/methodology/approach
A two-wave study with a 3-month interval was conducted, using matched husband–wife data from 253 Chinese couples. Husbands and wives separately completed questionnaires about their spouses’ phubbing and their marital quality. The dyadic data analysis method was applied to test the research hypotheses.
Findings
The results confirm the transmission of phubbing and show a pronounced gender asymmetry in the process of phubbing transmission. Phubbing could be transmitted from wives to husbands, but not vice versa. Specifically, only wives' phubbing significantly undermine relationship quality, while relationship quality was negatively related to both husbands' phubbing and wives' phubbing.
Originality/value
This study contributes to a better understanding of the mechanism of phubbing transmission and provide support for reciprocity theory and social role theory. Results can cause public attention to the transmissibility of phubbing and provide enlightenment on the management of personal phone behavior and offer insight into research on technology use in other types of interpersonal relationships.
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It is the rage in the literature today for archivists and records managers to address the issue of recordkeeping in The New Millennium. It is an idea that must be worthy of its…
Abstract
It is the rage in the literature today for archivists and records managers to address the issue of recordkeeping in The New Millennium. It is an idea that must be worthy of its own acronym, TNM. It has a nice, seductive ring to it that gives one the sense of joining the ranks of the pundits and visionaries. This author has succumbed like all of the others. And I know I'll do it again — soon. I can't wait. At my age, when one begins to get the idea that it might be the last chance one will have to talk about a TNM, it is downright irresistible. One has to bleed it for all it is worth.
Eleonora Pantano and Kim Willems
In confining the COVID-19 pandemic, social distancing was key, with traditional, bricks-and-mortar retailing being shut-down for weeks, and have nearly universally moved into…
Abstract
In confining the COVID-19 pandemic, social distancing was key, with traditional, bricks-and-mortar retailing being shut-down for weeks, and have nearly universally moved into online channels. At the same time, online players have started to operate physical stores. This chapter provides an analysis of how COVID-19 has accelerated the digitalization of retailing, focusing on the shift towards the online and mobile shopping channel. On the basis of success stories and failures in retail business practice, lessons are distilled for developing effective future phygital scenarios.
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Kristin Stewart, Glen Brodowsky and Donald Sciglimpaglia
Many believe that any social media harms kids because of frequent use. This study aims to examine these assumptions. It proposes and tests a model that considers two alternative…
Abstract
Purpose
Many believe that any social media harms kids because of frequent use. This study aims to examine these assumptions. It proposes and tests a model that considers two alternative pathways – one negative and one positive – through which social media affects teens’ self-reported subjective well-being.
Design/methodology/approach
This research used Preacher and Hayes process modeling to conduct path analysis on data collected on 585 teenagers from across the USA.
Findings
Results showed that along a negative pathway, frequent social media use leads to greater risky social media engagement that ultimately diminishes adolescent’s sense of well-being. Also, and perhaps simultaneously, frequent social media use leads to socially-connected social media use that enhances adolescent’s sense of well-being.
Practical implications
The research recommends ways parents, policymakers and platforms can encourage teens to use social media to connect with friends while guiding them away from pathways exposing them to risky behaviors.
Originality/value
Findings show more social media use is not necessarily harmful, but more of some types is bad, while more of others is good.