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A significant shift in the demand for buildings is under way due to IT innovations, new working practices and tightening of the environmental agenda. This is both reducing the extent and altering the nature of the demand for space. The paper explores how existing buildings may be adapted to support new needs and how new buildings may be designed to support a variety of uses and functions. It concludes that a degree of physical redundancy, use ambiguity and flexibility, within a permissive and dynamic regulatory system, could lead to a more adaptable and sustainable future for facilities, buildings and infrastructure.

This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/02632779410054415. When citing the article, please cite: David Kincaid, (1994), “A Starting-point for Measuring Physical Performance”, Facilities, Vol. 12 Iss 3 pp. 24 - 27.

Considers the basis for measurement of performance in assisting Facilities managers. Objectives regarding this must be based on both objective and subjective data and consider both services and the general working environment.

Based on work done in the area of reinvestment in building fabric and components by IBM United Kingdom, argues that costs could be reduced if design choices or construction quality are better controlled. Reinvestment costs can then become a fully planned element in the organization′s management system.

Explores the role, purpose and potential of facility management within the organization. Also investigates the depth of management role and application of facility management. Presents three characteristics which need to be recognized for facilities management to be effective.