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Publication date: 10 February 2025

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Trauma-Informed Leadership in Libraries
Type: Book
ISBN: 978-1-83797-881-6

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Publication date: 17 August 2020

David H. Ketchum

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Critical Librarianship
Type: Book
ISBN: 978-1-83909-485-9

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Publication date: 17 August 2020

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Critical Librarianship
Type: Book
ISBN: 978-1-83909-485-9

Available. Content available
Book part
Publication date: 17 August 2020

Free Access. Free Access

Abstract

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Critical Librarianship
Type: Book
ISBN: 978-1-83909-485-9

Available. Content available
Book part
Publication date: 10 February 2025

Free Access. Free Access

Abstract

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Trauma-Informed Leadership in Libraries
Type: Book
ISBN: 978-1-83797-881-6

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Publication date: 17 August 2020

Yolanda Patrice Jones

Librarians have been urged to emphasize social justice and human rights issues in their library mission, but they may find themselves challenged to provide additional services…

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Librarians have been urged to emphasize social justice and human rights issues in their library mission, but they may find themselves challenged to provide additional services, such as access to legal information for those who cannot afford an attorney. Social justice services in libraries are seldom adequately funded and providing services in this area is labor intensive. In addition, there is an emotional intensity in library services for social justice that is often not considered in the initial enthusiasm of providing services in this area. Yet there seems to be no limit to the need. An interesting and useful perspective on how a public agency such as a library responds in circumstances of limited resources and unlimited demand can be found in the book Street-Level Bureaucracy: Dilemmas of the Individual in Public Service, by Michael Lipsky. In this perspective, lower level civil servants who interact directly with members of the general public exercise a level of discretion in the amount of services provided and how those services are administered. This chapter explores how this can generate tensions between more traditional library bureaucracy and social justice services, such as providing public access to justice resources in law libraries. However, the “street-level” response is evolving into a sustainability perspective as librarians embrace a more social justice–oriented outlook in library service planning.

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Publication date: 10 February 2025

Phenessa A. Gray

Leadership initiates cultural shifts before managers and their employees embrace them. Cultural transformation depends upon leaders, managers, and employees recognizing the…

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Leadership initiates cultural shifts before managers and their employees embrace them. Cultural transformation depends upon leaders, managers, and employees recognizing the fundamental impact of their decisions and actions on one another. This chapter explores the intersection of emotional intelligence (EI) and trauma-informed care (TIC) as experiential approaches for fostering healing and transforming organizational dynamics within academic libraries. By drawing insights from recent literature, the chapter offers practical strategies to enhance leaders' and managers' interactions with employees while cultivating a trauma-informed library workforce rooted in compassion and civility. For administrators, EI promotes leadership with the heart and mind, thus cultivating emotional and intellectual engagement, while promoting self-awareness and understanding employee needs. Likewise, TIC enables the realization, recognition, and response to trauma while resisting retraumatization. By employing EI and TIC methodologies, administrators can foster a workplace culture that emphasizes authenticity, allowing every individual to feel acknowledged and valued. Nevertheless, the inherent challenges of the library sector, characterized by volatility, uncertainty, complexity, and ambiguity (VUCA), hinder the development of positive manager–employee dynamics. Furthermore, the exclusion of employees from decision-making processes during top-down changes intensifies feelings of grief, resistance, mistrust, reduced psychological safety, and increased workplace stress and trauma. Effective communication and consensus are vital; however, they need to be enriched with empathy, patience, tolerance, and perseverance. The chapter concludes with actionable recommendations that promote mutual respect and civility.

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Publication date: 10 February 2025

Cindy Pierard and Anne Schultz

Disasters, including health crises and weather emergencies, are increasingly prevalent. While many people are highly resilient, the traumatic experience of emergencies and…

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Disasters, including health crises and weather emergencies, are increasingly prevalent. While many people are highly resilient, the traumatic experience of emergencies and disasters can affect individuals and communities, including library staff and library users. Traumatic effects can persist long after the immediate impact of an event and may be magnified by cumulative exposure to traumatic events. Libraries are not immune from emergencies and disasters and also experience many other hazards. With attention to trauma and a focus on resilience, libraries can build strong organizations even during difficult circumstances presented by emergencies and disasters. This chapter shares research-based approaches from the literature along with promising practices shared by contributing libraries.

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Trauma-Informed Leadership in Libraries
Type: Book
ISBN: 978-1-83797-881-6

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Publication date: 10 February 2025

Janet Crum

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Trauma-Informed Leadership in Libraries
Type: Book
ISBN: 978-1-83797-881-6

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Book part
Publication date: 17 August 2020

Emily A. B. Swanson

Using a critical librarianship framework, this chapter argues that library administrators ought to advocate for comprehensive family leave policies and support employees more…

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Using a critical librarianship framework, this chapter argues that library administrators ought to advocate for comprehensive family leave policies and support employees more fully as they return from maternity leave. Improved policies support and enhance working conditions for all employees. Drawing on a diverse body of literature to illustrate that the significant life transition of becoming a mother is a unique opportunity for the library profession to improve the professional experience of its employees. Finally, practical action steps for supervisors are provided so they can structure a support plan for mothers transitioning back to work.

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