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As more and more companies embark on the never‐ending journey of continuous improvement and world‐class manufacturing, their success will depend to a great extent on their ability to win the purchasing battle. It is common knowledge that it is purchasing′s charge to oversee the acquisition and delivery of inventoried materials in a company. In a Just‐in‐Time (JIT) environment this traditional role of purchasing is continually changing to support production and service. Purchasing now emphasizes on‐time delivery of the right amount of competitively priced, high quality products to the right place. Any variation in this doctrine is considered wasteful under JIT. Discusses the strategic roles of JIT purchasing by examining the responsibilities, functions, and methods currently used by purchasing in the areas of vendor sourcing, transport, and product development. Further identifies purchasing as one of the key elements to a company′s competitiveness.

An effective management accounting information system (MAIS), as well as the accounting discourse related to it, can support, facilitate, enable, and constrain diverse business discourses. This paper aims to examine the discursive and organisational effects of an organisation accounting upon absent accounting artefacts, i.e. accounting without accounting. Situated within the discursive literature, this paper examines the construction of competing articulations of the organisation by focusing on what accounting does or does not do within an organisation. In particular, the paper acknowledges the fundamental importance of the accounting discourse in supporting, facilitating, enabling, and constraining competing organisational discourses, as it illustrates how the absence of accounting centralises power within the organisation.

From a rhetorical, discursive perspective, the authors develop an in-depth qualitative case study in a manufacturing organisation where MAIS has been abandoned for approximately two years. Interpretive research approaches, from a post-structural perspective, provided the base for the structure of the research. The authors studied how other organisational discourses (such as entrepreneurship and growth), which are traditionally constructed with reference to accounting and other artefacts, continued to be produced and sustained. The non-use and non-availability of management accounting information created a vacuum that needed to be filled. The lack of discursive counterpoints and counter-evidence provided by MAIS created a vacuum of information, allowing powerful, proxy discourses to prevail in the organisation, increasing risks to business management.

The absence of MAIS to support an accounting discourse requires that contingent discourses “fill in the discursive gap”. Despite appearances, they are no substitute for the accounting discourse. Thus, over time, the entrepreneurial, growth and partners' discourses lose credibility, without the corresponding use of management accounting information and its associated discourse.

There are at least two main contributions from the case study and the findings presented in this paper: first, they provide a new perspective for studying MAIS, as a specific organisational discourse among other discourses that shape people relationship within the organisation as an examination of accounting without accounting. Second, this discussion reinforces the relevance of accounting discourse for other organisational discourses, supporting, facilitating, enabling, and constraining them, by demonstrating the effects of its absence.

The His Name Was Raoul Wallenberg: Courage, Rescue and Mystery During World War II lesson plan addresses teaching a very difficult topic, the Holocaust, by looking at a heroic individual who devoted his life to saving those affected. This lesson’s focus is student-centered discovery. Small student groups approach multiple aspects of the Holocaust and then come back together as a classroom to share their new knowledge. The students then compare critically the experiences of individual Holocaust survivors to better understand the complexities of the event. This lesson emphasizes technology as a means for students to discover information on this challenging topic.

While the literature contains a number of studies of ethical investment funds, relatively little is known about church investment processes and practices despite the significant role they have played in the development of the sector. This paper attempts to address this lacuna by studying the ethical investment programmes of two UK churches: the Methodist Church and the Church of England. The paper initially explores the relationship between the Judaeo‐Christian church and the development of the ethical investment movement. This history reveals an engagement both at the institutional and individual level that challenges the assumed sacred secular divide now commonplace within the literature and the more recent guardian‐advocate dichotomy. Second, the paper delineates the way in which the churches theologically conceptualise this engagement and describes how these values are proceduralised through the operation of the funds. The final section provides an immanent critique of church investments both at a performative and theological level. The aim of this concluding section is to engage with the churches in exploring the broader potential for the church in effecting social change.

The purpose of this paper is to examine drivers’ willingness-to-pay (WTP) tolls using data from a survey of drivers in the Hampton Roads region of Southeastern Virginia. The theory of planned behavior is applied to understand the different factors contributing to WTP tolls. The study measures different dimensions of WTP, offers a two-stage approach that aligns correlates of WTP tolls in logical sequence, and assesses the role of price information (toll rates) as an anchor heuristic in WTP.

Three WTP measures are elicited via contingent valuation method using three survey questions that incorporate different price information. The study tests the role of price information as an anchor heuristic. WTP is analyzed using a two-stage decision process. Drivers first decide whether, in-principle, to support tolls, followed by the amount they are willing to pay (maximum and peak amounts). Three regression models are run to test the impact of ability to pay on amount WTP, impact of in-principle WTP on maximum WTP, and impact of maximum WTP on peak WTP given an anchor toll rate.

Attitudes supportive of tolls and the ability to pay are predictors of in-principle WTP, while in-principle WTP predicts amount (maximum and peak) WTP. Price information, as an anchor heuristic, reduces variability in amount WTP and conditions the amounts WTP.

The value and originality of this study lie in the application of the theory of planned behavior to study WTP tolls, the use of contingent valuation, and the effect of anchor heuristics.

This chapter addresses the role of corporate social responsibility (CSR) in tourism and hospitality, using examples of businesses operating in the city of Livingstone/Victoria Falls, Zambia. It starts by discussing the concept of CSR and provides a hospitality and tourism context by highlighting some of the initiatives and operations developed by many organisations, which are applied to local communities and involve various stakeholders. The benefits of CSR are analysed and linked to brand image, increased profits and better relationships between businesses and local communities. CSR policies are applied to projects like retirement homes, orphanages, sports teams, agricultural projects and others. As a result, both businesses and local communities develop together, bringing an enhanced economic stability and sustainability to the destination.