Jeanne G. Harris, Elizabeth Craig and David A. Light
More and more, the leaders of business functions are turning for competitive insights to the massive data they can now capture. But to date, human resources departments have…
Abstract
Purpose
More and more, the leaders of business functions are turning for competitive insights to the massive data they can now capture. But to date, human resources departments have lagged behind the efforts of marketing, IT, CRM and other functions. The purpose of this article is to show how executives can start using data to measure and improve HR's contributions to business performance.
Design/methodology/approach
The article identifies six analytical tools that HR can use to connect HR efforts to business performance. Survey results underscore the value of an analytical approach while revealing that many HR departments are heavily focused on internal measures rather than business outcomes. Each analytical tool is exemplified through case studies. A model is presented to suggest how executives can get started by focusing on five key areas.
Findings
Leading companies are using six analytical tools to improve the connection between HR investments and business returns: employee databases; segmentation of talent; targeted investments; customization of the employee value proposition; long‐term workforce planning; and talent supply chains.
Originality/value
As the case studies reveal, the tools identified here can help HR leaders actively shape their organization's future – managing talent and directing programs toward the long‐term needs of the business. Survey data shows that most companies increasingly seek to use analytics for long‐term advantage, and the model presented here can help HR executives take the first critical steps.
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Investigates three aspects of human resource management facing future challenges, personnel, technology and globalization. Suggests that the human resource professionals in a…
Abstract
Investigates three aspects of human resource management facing future challenges, personnel, technology and globalization. Suggests that the human resource professionals in a successful business must be able to attract and retain individuals who have the ability to manage a globally responsive business. Covers the use of technology for competitive advantage; advocates global strategies in operations management and empowerment of the individual.
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Draws on the 1998 Crick Report, Citizenship and the Teaching of Democracy in Schools, to provide a “viewpoint” on citizenship education in the UK. Summarises the purpose and…
Abstract
Draws on the 1998 Crick Report, Citizenship and the Teaching of Democracy in Schools, to provide a “viewpoint” on citizenship education in the UK. Summarises the purpose and nature of citizenship education in schools and then explores the implications of this for government, the education sector and schools. Stresses the relationship between emerging political thinking, societal values and citizenship education and that the “challenge” is to nurture a new political consensus with active citizenship at its heart. Assesses the prospects for citizenship education and utilises case study data to illustrate positive developments and encouraging practice, although conclusions as to whether citizenship education can ultimately achieve a change in the political culture of the country remain essentially speculative.
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This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting‐edge research and case studies.
Abstract
Purpose
This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting‐edge research and case studies.
Design/methodology/approach
This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.
Findings
The leaders of business functions are turning increasingly for competitive insights to the massive data they can now capture. But human resources departments have lagged behind the efforts of marketing, IT, CRM and other functions. Jeanne G. Harris et al. of Accenture Institute for High Performance, in Boston, MA, demonstrate how executives can start using data to measure and improve HR's contributions to business performance.
Practical implications
The paper provides strategic insights and practical thinking that have influenced some of the world's leading organizations.
Originality/value
The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy‐to digest format.
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Keywords
This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting‐edge research and case studies.
Abstract
Purpose
This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting‐edge research and case studies.
Design/methodology/approach
This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.
Findings
It's a cliché to say that something has been carried out with military precision. Yet this phrase perfectly emphasizes the important role efficiency plays in the successful execution of a task. Efficiency is particularly imperative where leadership is concerned. Just ask the US armed forces. It's clearly no coincidence that the military service allocates considerable resources to leadership development programs (LDPs).
Practical implications
The paper provides strategic insights and practical thinking that have influenced some of the world's leading organizations.
Originality/value
The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy‐to digest format.
Details
Keywords
In the last four years, since Volume I of this Bibliography first appeared, there has been an explosion of literature in all the main functional areas of business. This wealth of…
Abstract
In the last four years, since Volume I of this Bibliography first appeared, there has been an explosion of literature in all the main functional areas of business. This wealth of material poses problems for the researcher in management studies — and, of course, for the librarian: uncovering what has been written in any one area is not an easy task. This volume aims to help the librarian and the researcher overcome some of the immediate problems of identification of material. It is an annotated bibliography of management, drawing on the wide variety of literature produced by MCB University Press. Over the last four years, MCB University Press has produced an extensive range of books and serial publications covering most of the established and many of the developing areas of management. This volume, in conjunction with Volume I, provides a guide to all the material published so far.
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Yaw A. Debrah and Ian G. Smith
Presents over sixty abstracts summarising the 1999 Employment Research Unit annual conference held at the University of Cardiff. Explores the multiple impacts of globalization on…
Abstract
Presents over sixty abstracts summarising the 1999 Employment Research Unit annual conference held at the University of Cardiff. Explores the multiple impacts of globalization on work and employment in contemporary organizations. Covers the human resource management implications of organizational responses to globalization. Examines the theoretical, methodological, empirical and comparative issues pertaining to competitiveness and the management of human resources, the impact of organisational strategies and international production on the workplace, the organization of labour markets, human resource development, cultural change in organisations, trade union responses, and trans‐national corporations. Cites many case studies showing how globalization has brought a lot of opportunities together with much change both to the employee and the employer. Considers the threats to existing cultures, structures and systems.
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Gloria Novak, Anders C. Dahlgren, David Kapp, Jay K. Lucker, David Kaser, Margaret Beckman and Donald G. Kelsey
The most serious barrier to achieving a “forgiving building” is the cost of its special building systems. The library is increasingly becoming a “hi tech” and “smart” building. A…
Abstract
The most serious barrier to achieving a “forgiving building” is the cost of its special building systems. The library is increasingly becoming a “hi tech” and “smart” building. A sophisticated facility is required to support current collections and the emerging electronic and optical technologies that will occupy (and perhaps dominate) the future library. It is far less expensive to provide the capacity to support future components at the time of initial construction than to subsequently renovate a building to provide needed capacities at a later date. The real challenge for librarians is to convince those who fund library construction that the “forgiving building” is the least expensive alternative in the long run.
The purpose of this paper is to describe the journey of a young person with severe and complex communication needs from no formal expressive communication system, to a point where…
Abstract
Purpose
The purpose of this paper is to describe the journey of a young person with severe and complex communication needs from no formal expressive communication system, to a point where he is motivated and able to use a text based voice output communication aid for a range of communication functions, in a variety of settings, and with a range of communication partners.
Design/methodology/approach
The paper is a descriptive single case study, documenting long‐term changes in speech, language, and communication needs and use, and discontinuation of use, of range of Augmentative and Alternative Communication (AAC) tools.
Findings
The paper describes the different AAC interventions and their success or otherwise in supporting the young person. It also describes key educational and therapeutic aspects of his management. Changes in the young person's interaction, language and literacy skills, and how his family and the professionals around him perceived the changes in his communication are highlighted.
Research limitations/implications
The paper is a description of one person without a known underlying diagnosis of his severe and complex communication impairment and might, therefore, be of restricted use when generalized.
Originality/value
There are few published longitudinal descriptions concerning how, why, and when young people use or discard AAC tools. This paper highlights the multiple and various factors of the factors that can be at work when actually providing intervention.
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Dale Miller and Bill Merrilees
The purpose of this paper is to investigate the historical contributions of complex innovations (both creative and tactical components) in a formative period in a major Australian…
Abstract
Purpose
The purpose of this paper is to investigate the historical contributions of complex innovations (both creative and tactical components) in a formative period in a major Australian department store, David Jones Ltd.
Design/methodology/approach
The study uses a context-specific lens to examine complex retail innovation. The study adopts a longitudinal design with the focus on a single firm, which met the inclusion criteria. Data collection was predominately from company archival materials and publicly available documents, including newspapers.
Findings
An in-depth analysis of two complex innovations demonstrates the retailer’s successful management of both marketing exploration (innovation) and marketing exploitation of that innovation. Effective marketing requires operational, tactical marketing exploitation to dovetail marketing exploration.
Research limitations/implications
The study is limited to one successful department store. Notwithstanding, there are expectations that the lessons extend to many other retailing organizations.
Practical implications
The practical relevance is clear, with the emphasis on retail innovation (and especially complex innovation) as a basis for both surviving and thriving in an ever-changing marketing environment.
Originality/value
The use of a complex innovation approach is a novel way of examining marketing history. The study concludes that both marketing exploration and marketing exploitation are essential for retail longevity.