Chun‐Tuan Chang and Hsiu‐Wen Liu
Cause‐related marketing (CRM), the practice of donating money to a charity for each consumer purchase, has become an important part of corporate philanthropy. This research seeks…
Abstract
Purpose
Cause‐related marketing (CRM), the practice of donating money to a charity for each consumer purchase, has become an important part of corporate philanthropy. This research seeks to explore two types of product‐cause fit in CRM, and examine whether the selection of consistent‐fit and complementary‐fit causes could be influenced by product type and donation level.
Design/methodology/approach
An experiment in conjoint design was conducted based on a computer‐based survey involving 512 choice‐based conjoint interviews.
Findings
It is found that consumers are more likely to choose a hedonic product offering a donation with a complementary‐fit cause. In contrast, individuals tend to prefer a utilitarian product with a consistent‐fit cause. Beneficial effects of a complementary‐fit cause are enhanced when the donation level is high.
Originality/value
This paper is one of the first to present comprehensive qualitative analyses of consumer behavior with regard to product‐cause fit with diversity of products and situations. It provides more fruitful results than simple willingness‐to‐buy studies or direct inquires into people's attitudes toward CRM used in previous research, since less socially desired answers are obtained by taking an indirect approach to discovering consumer preferences. The paper raises concerns over the understanding of product‐cause fit and how exactly it works, especially with regard to sponsoring a cause that is complementary to the product image.
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Jihee Choi and Soobin Seo
This study aims to investigate consumer responses to cause-related marketing (CRM) implemented by socially stigmatized industries, especially in fast food restaurants.
Abstract
Purpose
This study aims to investigate consumer responses to cause-related marketing (CRM) implemented by socially stigmatized industries, especially in fast food restaurants.
Design/methodology/approach
This experimental study uses a 2 (degree of perceived fit) × 2 (complementary fit) × 2 (brand equity) between-subjects design.
Findings
Results show significant interaction effects between the degree of fit and brand equity and complementary fit and brand equity on consumers’ brand evaluation. When a company with high brand equity chooses a high fit (vs low fit) or complementary fit (vs non-complimentary fit) for CRM promotion, this leads to consumers’ more positive attitude and higher intent to participate in CRM promotion.
Practical implications
This study provides practical implications for designing effective CRM promotion in the stigmatized industry such as fast food restaurants and casino.
Originality/value
Given the increased demand on CRM in the hospitality industry, the paper contributes to extend the realm of CRM literatures by investigating antecedents affecting consumers’ responses toward the CRM in the stigmatized companies or brands.
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Nicole Alonso, Alyssa Marshall, Caitlin Porter and Kurt Kraiger
To examine how perceptions of complementary and supplementary fit and relationship quality contribute to successful mentorship co-creation.
Abstract
Purpose
To examine how perceptions of complementary and supplementary fit and relationship quality contribute to successful mentorship co-creation.
Design/methodology/approach
Data were collected via cross-sectional survey of 145 mentor–protégé dyads within institutions of higher education in the USA. Mentors evaluated their perceptions of supplementary and complementary fit and relationship quality with their protégés and vice versa. Additionally, mentors evaluated their protégés’ performance, whereas protégés reported on their own learning. Data were analyzed using the actor–partner interdependence model.
Findings
Results suggest that one's own fit perceptions are most important in predicting one's evaluation of relationship quality. Additionally, for both mentor and protégé, complementary fit and supplementary fit predict evaluations of relationship quality to a similar degree. Finally, each person's perceptions of relationship quality mediated the relationships between their own perceptions of fit and mentor-rated protégé performance, but not the relationships between perceptions of fit and protégé-rated learning.
Originality/value
Research has often studied mentorships from the perspective of one party, which limits our understanding of mentorship co-creation. This study investigates how both parties simultaneously contribute to mentorship success, as indicated by protégé learning and performance. Additionally, the authors clarify the extent to which perceptions of different types of fit are instrumental in co-creating successful mentorships.
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Francis Kasekende, Sentrine Nasiima and Rodgers Byamukama
The authors proposed that Organizational Compassion and Person-Organization-Fit dimensions interactively predict Discretionary Behaviours among employees in the Non-Governmental…
Abstract
Purpose
The authors proposed that Organizational Compassion and Person-Organization-Fit dimensions interactively predict Discretionary Behaviours among employees in the Non-Governmental Organization (NGO) sector in Uganda.
Design/methodology/approach
The authors employ structural equation modelling to test hypotheses. The research was carried out in two studies; the second one was done six months after the first study. Two samples of respondents were drawn from NGOs operating in West Nile and Kampala regions, respectively.
Findings
Discretionary behaviours were significantly related to the cross-sectionally assessed predictors including organizational compassion and supplementary fit. Complementary fit did not significantly predict discretionary behaviours. Both supplementary fit and complementary fit moderated the association between organizational compassion and employee discretionary behaviours among both rural and urban setting placed NGOs.
Practical implications
In order to boost employee exhibition of discretionary behaviours, leaders of NGOs should always endeavour to find viable organizational compassion-supplementary fit and organizational compassion-complementary fit blend that can add value to NGOs in Uganda.
Originality/value
This is one of the few studies that have focused on testing the interaction effects of organizational compassion and person organization fit dimensions on discretionary behaviours. These results highlight both supplementary fit and complementary fit as key individual resources that promote the effects of organization compassion on discretionary behaviours among NGO workers in Uganda.
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Ha Ta, Pritosh Kumar, Adriana Rossiter Hofer and Yao “Henry” Jin
Supply chain (SC) professionals are increasingly working alongside business partners of diverse backgrounds, which has been argued to engender both innovation and creativity but…
Abstract
Purpose
Supply chain (SC) professionals are increasingly working alongside business partners of diverse backgrounds, which has been argued to engender both innovation and creativity but also found as potentially detrimental to SC relationships and performance. To reconcile these views, this study explores two mechanisms – supplementary (similarity) and complementary fits – at the surface (observable traits) and deep (unobservable characteristics) levels and their impact on a focal firm representative’s perception of a SC partner’s trustworthiness.
Design/methodology/approach
Model was tested using survey data from 285 managers involved in interorganizational SC relationships.
Findings
Results indicate that a focal firm representative’s perception of supplementary and complementary fits with a SC partner positively impacts their perception of the partner’s trustworthiness. However, the effects of similarity at both surface and deep levels and complementarity weaken each other.
Practical implications
Understanding the mechanisms of diversity in SC relationships is crucial for fostering trustworthiness and achieving organizational objectives. Firms should evaluate both supplementary and complementary fits when hiring or assigning roles. Embracing a complementary fit not only promotes diversity but also mitigates the negative impact of similarity bias, ultimately strengthening trustworthiness within the organization's SC ecosystem.
Originality/value
By simultaneously examining individual and combined effects of two unique mechanisms of supplementarity and complementarity at the surface and deep levels, this study sheds light on inconsistent findings of the effects of diversity in the SCM literature.
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L.G. Pee and Jinyoung Min
Various individual and environmental factors influencing employees’ online knowledge sharing have been identified, but the understanding regarding these has been mostly limited…
Abstract
Purpose
Various individual and environmental factors influencing employees’ online knowledge sharing have been identified, but the understanding regarding these has been mostly limited because of their independent and direct effects our understanding has been mostly limited to their independent and direct effects. This study aims to propose that the fit between employees and their environments (PE fit) matters. A model explaining how PE fit and misfit affect employees’ knowledge sharing behavior through influencing their affective commitment is developed and assessed.
Design/methodology/approach
The proposed model was assessed with data collected in a survey of 218 employees.
Findings
Results indicate that PE fit in the norm of collaboration, innovativeness and skill variety leads to the development of stronger affective commitment and, therefore, more knowledge sharing behavior than when they are in shortfall or excess in the environment (i.e. PE misfit).
Originality/value
The findings indicate a new direction for knowledge sharing research that focuses on PE fit and suggest that knowledge sharing can be improved more proactively in practice by assessing PE fit during recruitment.
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Karolina Oleksa-Marewska and Agnieszka Springer
Based on the theory of organizational socialization, this article broadens the knowledge in the field of organizational commitment by determining the relationship between the…
Abstract
Purpose
Based on the theory of organizational socialization, this article broadens the knowledge in the field of organizational commitment by determining the relationship between the organizational climate (OC) and the employees’ commitment, as well as the moderating role of the person-environment (P-E) fit.
Design/methodology/approach
We conducted quantitative research using three psychometric questionnaires. We investigated a large sample (N = 1,032) of employees hired in Poland.
Findings
We found strong relationships between the OC, the employees’ fit and their commitment. Moreover, both supplementary and complementary fit significantly moderated the relationships between the majority of climate dimensions and, especially, affective commitment. Interestingly, highly fitted employees with longer tenure showed a stronger relationship between material climate dimensions and commitment compared to similarly fitted newcomers, for whom the most important were relationships with co-workers and superiors.
Research limitations/implications
We analyzed only a subjective fit among employees working in Poland. Although it was beneficial for developing the OC knowledge of non-American sample, the results require cautious generalization.
Practical implications
Assessing a candidate’s fit with the organization through detailed interviews, behavioral questions or practical tasks during the selection process can improve candidates' and employees’ P-E fit. A better fit can increase commitment, even if the OC or other factors are not perfect. Socialization tactics aimed at strengthening the fit can facilitate better alignment with the climate and higher commitment among employees with longer tenure.
Originality/value
This study is the first to empirically verify the moderating role of the P-E fit on the relations between OC and organizational commitment. It also considers the comparison between more experienced employees and newcomers.
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Mehlika Saraç, Ismail Efil and Mehmet Eryilmaz
Like all other human behaviors, creativity must be examined by considering both personal and situational influences. “Person-organization fit” (POF) provides a suitable…
Abstract
Purpose
Like all other human behaviors, creativity must be examined by considering both personal and situational influences. “Person-organization fit” (POF) provides a suitable theoretical perspective to investigate the congruence between persons and organizations in the domain of creativity. However, few studies have examined the effects of POF on creative behavior. Although the majority of these studies have identified a positive relationship between POF and creativity, it is suggested that congruent individuals are less likely to be inventive. The current study will examine the positive relationship between POF and employees' self-rated creativity in the Turkish context. The paper aims to discuss these issues.
Design/methodology/approach
Subjective POF measures and a creativity measure were adapted for this research, and multiple regression was used to calculate whether and how POF relates to creativity.
Findings
Two important conclusions were found from the analyses. One of these significant interaction effects was found on employee creativity. And the second is congruence between personal values and current organizational values would effect employee creativity positively. Detailed findings and contributions have been discussed.
Research limitations/implications
Although providing an important contribution to POF and creativity literature, this study had some limitations. In this study, self-rating method has been used to measure employee creativity. However, supervisor rating is the most common way in field studies and gives more objective results than self-rating method.
Practical implications
The findings provide valuable information for human resource practitioner about the importance of situational factors as far as personal characteristics for enhancing creative behavior in organizations.
Originality/value
As far as it is known, there are few studies to examine the relationship between POF and creativity empirically. The majority of these researches examined the complementary fit (demand-abilities, need-supply, value-supply fit). On the other hand, this study specially has focused on supplementary fit (POF), rather than complementary fit and examined its relationship with employee creativity by considering a wide set of values in the Turkish context.
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Aditi Sarkar Sengupta, Ugur Yavas and Emin Babakus
The purpose of this paper is to investigate the mediating role of person-job (P-J) fit on the impact of organizational resources (training and service technology), and a personal…
Abstract
Purpose
The purpose of this paper is to investigate the mediating role of person-job (P-J) fit on the impact of organizational resources (training and service technology), and a personal resource (customer orientation) on frontline bank employees’ job performance and turnover intentions.
Design/methodology/approach
A large-scale survey of 530 frontline employees of a national bank in New Zealand serves as the study setting.
Findings
Among others, results show that P-J fit fully mediates the impact of training on turnover intentions and job performance.
Research limitations/implications
The cross-sectional nature of the study does not allow causal inferences. Therefore, future studies should adopt longitudinal designs.
Practical implications
Management should be careful in planning and providing organizational resources to frontline employees to enhance their perception of P-J fit. Also investing in the recruitment and selection of customer-oriented frontline employees would be a prudent course of action.
Originality/value
Empirical research in the banking services literature pertaining to the mediating role of P-J fit is scarce. There is also a lack of research regarding the interaction between personal and organizational resources resulting in complementary or supplementary effects on frontline employees’ fit perceptions. This study fills in the void in both areas.
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Adam McGeehan and Seth B. Hunter
This study replicates and extends prior research on principal hiring preferences and conceptualizations of teacher “fit.” We investigate the specific fit dimensions principals…
Abstract
Purpose
This study replicates and extends prior research on principal hiring preferences and conceptualizations of teacher “fit.” We investigate the specific fit dimensions principals value, the contextual factors informing their fit conceptualizations, and the implications of fit-based hiring for schools and candidates. By shedding light on these critical issues, our research advances theory and practice related to teacher selection and organizational fit in education.
Design/methodology/approach
Semi-structured interviews were conducted with principals, teachers and central office administrators in a mid-sized, collaborative-oriented US suburban school district to explore their perceptions of fit and experiences with hiring practices, with a focus on principal perceptions.
Findings
Principals prioritized candidates’ alignment with school values and work group compatibility over job-specific skills when assessing fit. They sought candidates who could both assimilate into and add value to the school culture. As key decision-makers, principals interpreted fit in ways that matched organizational and community expectations, translating these expectations into hiring decisions.
Research limitations/implications
The study’s small, homogeneous sample from a single district limits generalizability. Additionally, the teacher applicant pool in the district studied was large enough that principals could base some hiring decisions on fit.
Originality/value
Departing from previous studies, this research finds that principals prioritize school culture and team fit over job qualifications when hiring. The study provides fresh perspectives on how principals perceive candidate fit and makes a unique contribution by examining fit perceptions through a novel application of a theoretical framework.