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This study aims to investigate the social and affective impacts of inviting residents of a socially divided, post-war city to “play tourist” for a day, exploring their own backyards with a new intentionality and perspective.

This qualitative research within a transformative worldview uses a creative, place-based approach of role-playing based upon principles of participatory action research.

While each tour was unique, participants’ insights reflected three common themes: shifts in observations and perceptions of place arising from the intentionality of the “tourist” lens, a sense of freedom created by the touristic research opportunity, and the varying abilities of tourism experiences to help build empathy or awareness in a post-conflict setting.

The inventive research approach allows for a unique examination of local tourism-styled explorations, a subject of growing interest that has largely been overlooked in literature, while paying special attention to ways in which a history of conflict may manifest in contemporary urban tourism experiences.

This study aims to examine the influencing factors of green innovation and their effect on economic performance of the hotel industry.

The study used a quantitative and cross-sectional research design, and primary data were collected using structured questionnaire. To analyze this data, AMOS software was used. Exploratory factor analysis (EFA) was performed to purify the measurement model. Moreover, validities and model fitness were confirmed through confirmatory factor analysis (CFA). Structural equation modeling (SEM) was used to test the study hypothesis.

The study results showed green organizational culture, green organizational strategies, energy conservations and environmental regulations as key influencing factors in the adoption of green innovation. Moreover, the results also reveal a significant positive effect of green innovation on hotels’ economic performance.

This study is limited to hotels operating in the sole city of Shanghai, China, and for more generalized results, the future study can be made by incorporating hotels in other cities as well. Moreover, the study is conducted in China and replication of this research might be possible in a different cultural and environmental context. Furthermore, this study address only the hotel industry, and future study can be made to investigate the implementation of green practices in industries other than hotels.

Previously, many studies have highlighted the influencing factors of green innovation, but there is limited research in the context of the hotel industry. The relationship between economic performance and green innovation is well established, but still, it is not fully understood how sustainable economic performance is contributed by green innovation in the tourism industry. To the best of the authors’ knowledge, this study first examines the influencing factors of green innovation and its potential effect on economic performance in the context of the Chinese hotel industry.

This study explores the multi-phasic experience of festivals to understand the nature, purpose and degree of social media (SM) use before, during and after festival occurrence and how this may inform better engagement of attendees.

A census of tweets and posts from four festivals’ Twitter handles and Facebook accounts were coded and analyzed across three time points: one week prior, during and one week after the festival. They were coded on nature (e.g. conversational, promotional, informational), purpose (e.g. information-seeking, friendship/relationship) and presence of links, photos, etc. Tests for platform influences on usage were conducted.

In total, 1,169 tweets and 483 posts were captured. Two-thirds of SM activity occurred during the festivals, one-third pre-festival and minimal activity post festival. Temporal analyses found that while the purpose and nature of the message content varied across festival time points, this was often dependent on SM platform.

Festivals are not taking advantage of the multi-phase experience model and the utility of SM to maintain contact and encourage visitors to continue processing their experience after the festival. This lost opportunity has implications for re-patronizing behaviour and sponsor relationships.

Leung et al. (2013a) call for sector specific research to elucidate SM use in tourism. Festivals provide a unique environment of co-created experience. Findings suggest differential usage of SM across festival time frames and platforms that can be used to guide festival organizations’ SM communication to better engage its patrons.

This qualitative study explores the past experiences of six post-secondary students who self-identified as Lesbian, Gay, Bisexual, and/or Queer (LGBQ) and held leadership roles in student organizations at one large public institution. The purpose of this exploration was to better understand the impact of friendship on the development of a leadership identity. Utilizing Komives et al.’s (2005) Leadership Identity Development (LID) model as a framework, data were obtained from a series of three in-depth interviews with each participant and analyzed through a grounded theory approach. The significance of friendship was noted across all stages of the LID model. Based upon my findings and the suggestions put forth by the participants, a number of recommendations are made for higher education research and practice.

The purpose of this paper is to understand mobile device (MD) use in a festival context. Festivals offer a range of opportunities and activities to use a MD making this context ideal for understanding digital experiences during leisure. The guiding research question asked how do festival attendees use MDs at festivals. The Typology of Human Capability (THC) provided a framework to enhance the understanding of digital experiences at festivals.

This research involved six festival case studies where semi-structured interviews were conducted with attendees on-site. Interview questions focused on how festival attendees used MDs during the festival. Data were analyzed using directed content analysis guided by the THC.

On-site interviews with 168 attendees revealed that data support the THC dimensions and constructs (sensing, linking, organizing and performing). This typology advances the understanding of the range of digital customer experiences currently available at festivals.

The addition of context to the THC is recommended to enhance its utility in application. As a limited number of festivals were included, the specific findings may not apply to all festivals but the implications are relevant to a range of festivals.

Operational definitions of the THC constructs within the festival setting were identified and provide opportunities for developing digital experience offerings.

This study provided the first comprehensive examination of MD use in festival contexts and in so doing offered data in support of Korn and Pine’s (2011) THC. The findings reveal opportunities for modifying the THC to increase its applicability in a range of settings.

This chapter focuses on book bans in an American context via embedded power relations and overlapping cultural and political spheres. In particular, it examines how those who face the biggest impact, namely, public high school students, navigate their marginalized position as minors, to challenge the structures of authority represented by their parents and school administration. This chapter demonstrates the importance of personal identity claims, social networks, and the power of knowledge of one’s First Amendment rights, as mobilizing forces for students to demand social change. Case studies of protest by students to overturn book bans are examined. The purpose is to understand the effect of state prohibitions on education that strengthen a student’s symbolic power as a force in society, and in some cases, fosters resistance through community-level activism.

Much of the literature identifies the positive nature of role models in career progression. The purpose of this paper is to take the contrary perspective and explore whether role-modelling behaviour of senior female managers can be unintentionally interpreted as negative, with an associated negative impact on career progression decisions of female managers.

To address this issue the authors took a grounded theory approach and 30 in-depth interviews were conducted with female middle-level managers in a wide range of Irish organisations.

The results of the interviews illustrate that role-modelling behaviour has the potential to negatively, rather than positively affect female career progression choices.

The unintended consequences of role-modelling behaviour of senior female managers highlights both the concept of negative role-modelling behaviour and identifies its impact on female managerial career progression.

This paper offers new insights into the construction of the global role model by introducing two new elements – the realistic role model and the departed role model.

In 1991 Lithuania reclaimed its independence from the Soviet Union and subsequently enlisted its education system as a tool for imparting the democratic skills and worldviews necessary for EU accession. However, the internalization of new democratic norms proved to be more complicated than the unidirectional transmission expected by many elites, as students, parents, and politicians played a part in the way that educational reforms were understood, implemented, embodied, and even resisted. Although tolerance education was initially included in Lithuanian reforms with little fanfare, there has been an increasingly visible backlash against it, as some now see its existence as an encroachment on the right of “Lithuanians” to develop a strong national identity after 60 years of occupation. By analyzing key educational policies in Lithuania, as well as international barometers for social tolerance, this chapter finds that the embrace of intolerance by many individuals and elites in Lithuania is not just a proclivity for prejudice, but a tool for challenging the boundaries of EU expectations to define the values and norms of an independent nation-state.

The following bibliography focuses mainly on programs which can run on IBM microcomputers and compatibles under the operating system PC DOS/MS DOS, and which can be used in online information and documentation work. They fall into the following categories: