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Article
Publication date: 5 August 2014

Christer Stenström and Aditya Parida

The purpose of this paper is to investigate how performance of linear assets can be analysed and displayed, considering both the technical asset and the user context, to simplify…

325

Abstract

Purpose

The purpose of this paper is to investigate how performance of linear assets can be analysed and displayed, considering both the technical asset and the user context, to simplify cognitive tasks of planning and decision making.

Design/methodology/approach

Linear, or continuous assets, such as roads, railways, electrical grids and pipelines, are large, geographically spread out technical systems. Linear assets are comprised of system, subsystem and component levels. Thus, asset managers are involved with each level of the linear asset; asset management has strategic, tactical and operational levels. A methodology is developed to link together the technical and organisational levels and to measure asset performance considering their spatial extension. Geographical location and time are used as independent variables.

Findings

For performance measurement of linear assets, it is found that the spatial extension is an equally generic dimension as time is for technical assets in general. Furthermore, as linear assets actually are combinations of linear and point assets; separate analysis of these assets is a prerequisite. Asset performance has been studied in a case study in terms failures and cost; the results indicate that the methodology visualise poor, as well as good, performance in an easy to interpret manner. Besides, the results indicate that other parameters related to dependability can be presented in a similar way.

Practical implications

This study highlights the importance of including the spatial or geographical extension of linear assets in infrastructure managers’ performance measurement. It is believed that the methodology can make planning and decision making more effective by pointing out improvement areas in technical assets, in a way that is appealing to both technicians and managers.

Social implications

As infrastructure managers are improving their analysis and visualisation of performance, the public's interest of following the information increases, which in turn contributes to the connection between infrastructure managers and the public.

Originality/value

The presented methodology and case study analysed performance in function of both the technical and organisational levels, including the spatial component. It is believed that the methodology for analysing and visualising performance of linear assets is distinctive.

Details

Journal of Quality in Maintenance Engineering, vol. 20 no. 3
Type: Research Article
ISSN: 1355-2511

Keywords

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Article
Publication date: 9 March 2015

Aditya Parida, Uday Kumar, Diego Galar and Christer Stenström

The purpose of this paper is to provide a literature review of the performance measurement (PM) in maintenance. The authors aim to discuss the background and development of the PM…

6929

Abstract

Purpose

The purpose of this paper is to provide a literature review of the performance measurement (PM) in maintenance. The authors aim to discuss the background and development of the PM for maintenance, besides defining the concept of performance measures for maintenance and the frameworks developed.

Design/methodology/approach

A detailed and extensive literature search and study was undertaken by the authors on the concept and definition of PM, performance indicators (PIs), maintenance performance indicators and various performance frameworks. The history and theory of PM over different phases of business and technological developments have been critically examined and analysed in this review paper.

Findings

This paper reviews and presents the different PIs and PM frameworks like; balanced scorecard (BSC), performance prism, performance pyramid and performance matrix, etc., and identifies their characteristics and shortcomings. After considering related issues and challenges, frameworks and approaches for the maintenance performance measurement (MPM) are also presented, where the emerging techniques like; emaintenance have also been discussed amongst others. More and more industries are applying the balanced and integrated MPM frameworks for their competitive survivability and sustainability.

Practical implications

The concept, issues and approaches considered for the MPM frameworks can be adapted by the practicing managers, while trying to define and develop an MPM framework for the operation and maintenance activities. The considerations of the advantages and limitations of different frameworks can provide insights to the managers for implementation.

Originality/value

Some literature reviews on MPM and MPM frameworks are available today. This paper makes an attempt to provide a detailed and relevant literature review, besides adding value in this new and emerging area.

Details

Journal of Quality in Maintenance Engineering, vol. 21 no. 1
Type: Research Article
ISSN: 1355-2511

Keywords

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Article
Publication date: 9 August 2013

Christer Stenström, Aditya Parida, Uday Kumar and Diego Galar

Value driven maintenance (VDM) is a fairly new maintenance management methodology based on four maintenance value drivers and the formula of net present value (NPV) to calculate…

2411

Abstract

Purpose

Value driven maintenance (VDM) is a fairly new maintenance management methodology based on four maintenance value drivers and the formula of net present value (NPV) to calculate the value of different maintenance strategies. However, the dependability of the engineering assets needs to be assessed in order to make an estimation of the NPV. Therefore, the purpose of this paper is to critically analyse standardised indicators to find the most essential indicators for the four value drivers and for estimation of the NPV. Terminology containing performance drivers and killers are common in the field of asset management, but not many publications can be found for their detailed descriptions. One section in this paper is therefore dedicated to review these terms. A comprehensive description and classification of performance killers and drivers, and of indicators for VDM are presented in this paper.

Design/methodology/approach

Review of literature for technical terminology and review of standards for identification of indicators for maintenance performance measurement and NPV of maintenance.

Findings

Common description of technical terminology, as used by researchers, and identification of the most important indicators for maintenance performance measurement and the NPV of maintenance. Indicators classified under economic, technical, organizational and health, safety and environment (HSE) perspectives from EN 15341 standards are discussed and identified.

Originality/value

Description of emerging terminology in maintenance performance measurement adds to the consistency in communication of researchers and business stakeholders. Also, the identified maintenance performance indicators can facilitate performance measurement of organisations new to the process of measuring and analysing their performance.

Details

Journal of Quality in Maintenance Engineering, vol. 19 no. 3
Type: Research Article
ISSN: 1355-2511

Keywords

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Article
Publication date: 9 August 2013

Uday Kumar, Diego Galar, Aditya Parida, Christer Stenström and Luis Berges

The purpose of this paper is to provide an overview of research and development in the measurement of maintenance performance. It considers the problems of various measuring…

6771

Abstract

Purpose

The purpose of this paper is to provide an overview of research and development in the measurement of maintenance performance. It considers the problems of various measuring parameters and comments on the lack of structure in and references for the measurement of maintenance performance. The main focus is to determine how value can be created for organizations by measuring maintenance performance, examining such maintenance strategies as condition‐based maintenance, reliability‐centred maintenance, e‐maintenance, etc. In other words, the objectives are to find frameworks or models that can be used to evaluate different maintenance strategies and determine the value of these frameworks for an organization.

Design/methodology/approach

A state‐of‐the‐art literature review has been carried out to answer the following two research questions. First, what approaches and techniques are used for maintenance performance measurement (MPM) and which MPM techniques are optimal for evaluating maintenance strategies? Second, in general, how can MPM create value for organizations and, more specifically, which system of measurement is best for which maintenance strategy?

Findings

The body of knowledge on maintenance performance is both quantitatively and qualitatively based. Quantitative approaches include economic and technical ratios, value‐based and balanced scorecards, system audits, composite formulations, and statistical and partial maintenance productivity indices. Qualitative approaches include human factors, amongst other aspects. Qualitatively based approaches are adopted because of the inherent limitations of effectively measuring a complex function such as maintenance through quantitative models. Maintenance decision makers often come to the best conclusion using heuristics, backed up by qualitative assessment, supported by quantitative measures. Both maintenance performance perspectives are included in this overview.

Originality/value

A comprehensive review of maintenance performance metrics is offered, aiming to give, in a condensed form, an extensive introduction to MPM and a presentation of the state of the art in this field.

Details

Journal of Quality in Maintenance Engineering, vol. 19 no. 3
Type: Research Article
ISSN: 1355-2511

Keywords

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Article
Publication date: 4 September 2017

Zahra Yousefli, Fuzhan Nasiri and Osama Moselhi

The complexity and criticality of healthcare services highlight the importance of maintenance management function in healthcare facilities. The purpose of this paper is to review…

3481

Abstract

Purpose

The complexity and criticality of healthcare services highlight the importance of maintenance management function in healthcare facilities. The purpose of this paper is to review the literature on maintenance management of healthcare facilities and hospital buildings to provide an organized literature review and identify gaps from the perspective of research and practice.

Design/methodology/approach

The paper categorizes the literature and adopts a review hierarchy according to maintenance management functions in hospital buildings. It explores the impact of those functions on the performance of maintenance activities in hospitals. Furthermore, it examines the role of information technology and automated decision support systems in facilitating hospital maintenance management functions and performance.

Findings

Literature on maintenance management in healthcare facilities and hospital buildings has so far been very limited. Recently published literature focusing on healthcare facilities management and its maintenance management functions is classified into various areas and sub-areas. The paper highlights gaps in the literature and suggests avenues for future research and improvements.

Originality/value

The paper contains a comprehensive listing of publications and their classifications according to various attributes. It will be useful for researchers, maintenance managers, practitioners and stakeholders concerned with facility management of hospital buildings.

Details

Journal of Facilities Management, vol. 15 no. 4
Type: Research Article
ISSN: 1472-5967

Keywords

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Article
Publication date: 9 October 2017

Binghai Zhou, Faqun Qi and Hongyu Tao

The purpose of this paper is to develop a condition-based maintenance (CBM) model for those systems subject to the two-stage deterioration including a deterioration pitting…

256

Abstract

Purpose

The purpose of this paper is to develop a condition-based maintenance (CBM) model for those systems subject to the two-stage deterioration including a deterioration pitting initiation process and a deterioration pitting growth process.

Design/methodology/approach

Regarding environmental changes as random shocks, the effect of environmental changes on the deterioration process is considered. Then, non-homogeneous Poison process and non-stationary gamma process are introduced to model the deterioration pitting initiation process and the deterioration pitting growth process, respectively. Finally, based on the deterioration model, a CBM policy is put forward to obtain the optimal inspection interval by minimizing the expected maintenance cost rate. Numerical simulations are given to optimize the performance of the deteriorating system. Meanwhile, comparisons between a single-stage deterioration model and a two-stage deterioration model are conducted to demonstrate the application of the proposed approach.

Findings

The result of simulation verifies that the deterioration rate is not constant in the life cycle and is affected by the environment. Furthermore, the result shows that the two-stage deterioration model proposed makes up for the shortage of single-stage deterioration models and can effectively reduce system failures and unreasonable maintenance caused by optimistic prediction using single-stage deterioration models.

Practical implications

In practical situations, except for normal deterioration caused by internal factors, many systems are also greatly influenced by the random shocks during operation, which are probably caused by the environmental changes. What is more, most systems have self-protection ability in some extent that protects them to keep running as new ones for some time. Under such circumstances, the two-stage deterioration model proposed can effectively reduce system failures and unreasonable maintenance caused by optimistic prediction using single-stage deterioration models. In the combination with the bootstrap estimation, the paper obtains the life distributions with approximate 95 percent confidence intervals which can provide valuable information for practical system maintenance scheduling.

Originality/value

This paper presents a new CBM model for those systems subject to the two-stage deterioration including a deterioration pitting initiation process and a deterioration pitting growth process. Considering the effect of the environmental change on the system deterioration process, a two-stage deterioration model with environmental change factors is proposed to describe the system deterioration.

Details

Journal of Quality in Maintenance Engineering, vol. 23 no. 4
Type: Research Article
ISSN: 1355-2511

Keywords

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