Yen-Chun Wu, Mark Goh, Chih-Hung Yuan and Shan-Huen Huang
The purpose of this paper is to investigate the state of logistics management research in Asia. The study focuses on the research agenda, the topics of interest, and the extent of…
Abstract
Purpose
The purpose of this paper is to investigate the state of logistics management research in Asia. The study focuses on the research agenda, the topics of interest, and the extent of research collaboration in logistics theory building and knowledge specific to Asia.
Design/methodology/approach
This study uses a mixed methods approach namely, content analysis drawn from the articles found in six well-recognized peer-reviewed logistics management related journals from 2003 to 2013, followed by social network analysis which is applied on the selected articles to provide a structure of the collaboration relationship.
Findings
Initial findings suggest that there are some scholars in Asia who are instrumental in research collaboration and in building a body of knowledge on logistics management focused on Asia. More co-production of knowledge from deeper and tightly knit industry-academic collaboration is needed to progress this domain. Most of the published work use an empirical instrument drawn from the resource-based view to explore firm level supply chain collaboration and strategy. This suggests a positivist research tradition within logistics. There is a shortage of studies conducted on the supply chain as a network of enterprises.
Research limitations/implications
The review of the articles is limited to six logistics specific journals and the authors only concentrate on logistics management research focused on Asia. The contributions from the other journals may have been missed. More collaboration at the institutional, national, and international levels is called for especially on cross-collaboration between practice and theory.
Practical implications
Though the analysis is restricted to 260 articles found in six journals, this paper can shed light on the research needs from different perspectives and facilitate the progress of logistics management research in Asia.
Originality/value
This is the first paper to discuss the state of logistics management research collaboration in Asia, and provides an overview of the research issues, topics, and approaches undertaken thus far. Through this work, this study hopes that it will encourage greater research collaboration between industry and academia, and academics themselves.
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Chih-Hung Hsieh, Chien-Huei Lin and Jia-Ling Huang
This study aims to analyse the impact of e-paper on many existing industries including paper, publishing, book distribution, display, handheld device manufacturers and content…
Abstract
Purpose
This study aims to analyse the impact of e-paper on many existing industries including paper, publishing, book distribution, display, handheld device manufacturers and content service providers. Flexible display has been studied by many institutes, firms and market research companies. Some believe that e-paper is an exceptional application for flexible display, and the need for flexible display development for handheld devices and cloud-based e-book content is indisputable.
Design/methodology/approach
This study uses the Delphi technique and STEEP (Sociological, Technological, Economic, Environmental and Political aspects) with a panel to analyse a business model and the opportunity for the development of e-paper in Taiwan up to the year 2020.
Findings
The study concludes that e-paper content and customised digital services are an essential part of e-paper development, while hardware and cloud data are no more than a mechanism to show, compute and store data. Thus, whether the screen of a handheld device is flexible may not be of importance. Although e-paper will affect the display industry, it will not substitute for handheld devices and traditional bookstores.
Originality/value
This research can be used as a reference for government, academics, industry and international investors.
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Yu‐Cheng Lee, Hsiu‐Yuan Hu, Tieh‐Min Yen and Chih‐Hung Tsai
The purpose of this study was to examine overall customer satisfaction associated with medical service quality in Taiwan by integrated Kano’s model and customer satisfaction index…
Abstract
The purpose of this study was to examine overall customer satisfaction associated with medical service quality in Taiwan by integrated Kano’s model and customer satisfaction index model. Another purpose was to confirmed nonlinear and asymmetric relationship of Customer Satisfaction and Quality Performance by the research outcome. By analyzing 1,100 patients or their family members, this study used the structural equation model (SEM) with AMOS software for data analysis. The results show that must‐be attributes, one‐dimensional attributes and attractive attributes had a direct effect on overall customer satisfaction, Surprisingly, overall customer satisfaction had positively influenced customer loyalty customer satisfaction had negatively influenced customer complaints. The study also found that customer complaints have direct effect on customer loyalty. Importantly, the study found out the must‐be attributes, the attractive attributes and one‐dimensional attributes increased, the level of overall customer satisfaction also increased. The customer satisfaction positively influences customer loyalty in medical service quality in Taiwan. The findings might reveal new insights for researchers dealing with quality of medical service and for hospital managers who devote resources exclusively to achieving highest possible levels of patient satisfaction.
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Horng‐Huei Wu, Ching‐Piao Chen, Chih‐Hung Tsai and Kuo‐Wei Huang
The issue of capacity constraint resources (CCR) or bottlenecks wandering in product mix decision by applying Theory of Constraints (TOC) management philosophy has been mentioned…
Abstract
The issue of capacity constraint resources (CCR) or bottlenecks wandering in product mix decision by applying Theory of Constraints (TOC) management philosophy has been mentioned and demonstrated in several papers. In this study, the effect for prolonging the planning period (PPP) so as to stabilize the CCR is investigated. The results show that the effect for PPP alternative will be positive or negative which is depending on the environment condition. However, a majority cases which have positive effect for PPP alternative can be recognized prior knowing the marketing demand, which is significant in the real application.
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Shiaw‐Wen Tien, Yi‐Chan Chung, Chih‐Hung Tsai, Chia‐Hsiang Hsieh and Hung‐Hsi Chen
This research probes into the execution of small and medium‐sized enterprises’ value creativities by a difference analysis with different classifications, different capital…
Abstract
This research probes into the execution of small and medium‐sized enterprises’ value creativities by a difference analysis with different classifications, different capital, different turnover, different employees, and different established years. This study develop a questionnaire about value creativity with five dimensions and thirty‐five items according to “Valuation” by McKinsey and Company, Inc. and Copeland et al., such as: “Aspiration and target,” “Portfolio management,” “Organization design,” “Process management,” and “Business and individual performance management.” The results are as follows: (1) Most small and medium‐ sized enterprises (SMEs) have executed value creativities; (2) There is a difference in the execution of value creativities between the livelihood industry and the chemical industry; the execution of value creativities by livelihood industry is better than the chemical industry; (3) For value creativities of the execution of different capital and turnover for SMEs, bigger entities are better than smaller ones; (4) For the value creativities of the execution of different numbers of staff in SMEs, those with more staff are better than those with fewer staff; (5) For the value creativities of the execution of different established years for SMEs, those established longer are better than those established shorter.
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Jenq-Muh Hsu, Jui-Yang Chang and Chih-Hung Wang
Named Data Networking (NDN) is a content-centric network differing from the traditional IP-based network. It adopts the name prefix to identify, query and route the information…
Abstract
Purpose
Named Data Networking (NDN) is a content-centric network differing from the traditional IP-based network. It adopts the name prefix to identify, query and route the information content instead of IP-based addressing and routing. NDN provides a convenient way to access the content without knowing the originated location of the requested information. However, the length of name prefix varies. It is not like the fixed-length IP addresses that makes handling queries or searching the requested information in NDN easier. An efficient name lookup mechanism of name prefix will efficiently increase the performance of prefix identifying, name searching and content retrieving. Therefore, this paper aims to propose a partial name prefix merging and shortening scheme for enhancing the efficiency of name lookup in NDN.
Design/methodology/approach
To reduce the work involved in name prefix identifying, querying, storing and routing, this work adopts a cyclic redundancy check-based encoding scheme to shorten the variable length of the name prefix into a proper and fixed length of encoded numerical information. In fact, the structure of a name prefix is presented in a combination of word segments with the slash symbol. The shortening procedure of name prefix can also be applied to adjacent word segments forming fixed-length encoded data for further efficiently matching the name prefix for name lookup in NDN.
Findings
The experimental results show that the shorter length of encoded name prefix can effectively reduce the access time of name lookup and increasingly retrieve the corresponding named content in NDN. Through partial merging and shortening of name prefix, the length of encoded prefix name may be larger than the whole encoding of name prefix. It retains the information differences from different parts of various name prefixes. Thus, it can avoid collision problems with the same encoded information from various name prefixes.
Originality/value
From the experimental results, it is observed that partial merging and shortening of name prefix is useful for name look up in NDN. It can increase the efficiency of name prefix matching and retrieving in NDN. It can also save memory space to store the name prefix in an NDN node.
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Benjamin J.C. Yuan, John Chih‐Hung Hsieh and Champion Wang
This paper explores the possible future business environment, industrial structure, technological transformation, and market for the semiconductor industry in Taiwan.
Abstract
Purpose
This paper explores the possible future business environment, industrial structure, technological transformation, and market for the semiconductor industry in Taiwan.
Design/methodology/approach
This study applies the Delphi method to predict future trends in Taiwan's semiconductor industry in 2015.
Findings
The significant findings are as follows: the future business environment will focus on “industrial internationalization” and “strategic alliance”, and roughly half of Taiwan's production will move to China by 2015; the disintegrated model in Taiwan's semiconductor industry will still remain by 2015 and will require some adjustments, whereas the foundry service in Taiwan will retain its dominance globally; future core technologies in 2015 will comprise low voltage manufacturing (CMOS), High K, nanotechnology processes, and copper interconnection processes; the estimated value of IC industrial production for 2005 was US$32.1 billion, and will be US$61.0 billion in 2010 and US$108.8 billion in 2015.
Originality/value
This research can be utilized as a reference for government, academics, industry, and international investors.
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Kai‐Wen Zheng, Chih‐Hung Tsai, Rong‐Kwei Li, Ching‐Piao Chen and Shih‐Chieh Tsai
As the flourish of today’s supply chain, the traditional model of replenishment will cause accumulation of excessive inventory to the retailers and customers, or cause shortages…
Abstract
As the flourish of today’s supply chain, the traditional model of replenishment will cause accumulation of excessive inventory to the retailers and customers, or cause shortages and inability to meet the demands. To solve this problem, Theory of Constraints (TOC) proposed the replenishment model of demand‐pull, combined with the establishment of factory‐warehouse to achieve performance improvement. In the absence of empirical research, this study applied the Bean Game developed by Dr. Goldratt to design a supply chain system for different scenarios, in order to allow players and managers better understanding and supporting the TOC replenishment method through the operations of the game.
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Ching‐Kun Lin, Hsien‐Ching Chen, Rong‐Kwei Li, Ching‐Piao Chen and Chih‐Hung Tsai
Face the process yield rate improvements of motherboard, although general enterprises finish deployment goal of each functions by overall quality managements, through quality…
Abstract
Face the process yield rate improvements of motherboard, although general enterprises finish deployment goal of each functions by overall quality managements, through quality improvement methods, industry engineering methods, plan‐do‐check‐act (PDCA) methods and other improvement solutions, but it is only can be improved partially and unable to enhance the yield rate of product to the target. It only can takes one step ahead to enhance the process yield rate of motherboard with six sigma (6 σ) overall DMAIC process and tactics. This research aimed to use six sigma quality improvement tactics by DMAIC systematic procedure and tactics, and find the key factors that effect to the process yield rate of surface mount technology. It also identified the keys input and process and output index to satisfy customer requirements and internal process index. The results showed that the major effective factors by fishbone and process failure modes and effects analysis (PFMEA). If the index of input and output that can be quantified, the optimum parameter can be found through design of experiment to ensure that the process is stable. If the factor of input and output that cannot be quantified, we found out the effective countermeasure by Mind_Mapping, make sure whole processes can be controlled stably, to reach the high product quality and enhance the customer satisfaction.
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Yao‐Wen Hsu, Yi‐Chan Chung, Chung‐Ching Chiu, Ching‐Piao Chen and Chih‐Hung Tsai
Unnatural working postures usually cause musculoskeletal problems for workers in work field, especially in traditional industry. Many analysis and survey methodologies have been…
Abstract
Unnatural working postures usually cause musculoskeletal problems for workers in work field, especially in traditional industry. Many analysis and survey methodologies have been developed to identify unnatural postures and disorder risks in workplaces. The Ovako Working Posture Analyzing System (OWAS) and Nordic Musculoskeletal Questionnaire (NMQ) are the representative methods and applied widely. This study applied the both tools to investigate the work field of a manufacturing factory of the water heater’s case. We divided the manufacturing process into nine workshops, took the pictures of working motions by DV camera and analyzed the postures on OWAS. From the OWAS results, we could identify the risks level of musculoskeletal symptoms as four Action Categories (AC). And from the comparison of OWAS and NMQ results, we could provide the suggestions to improve the working methods and environment. From the results of OWAS, we found that the operators) head/neck and back were above AC3 in some workshops. If the situation continued in long period, the operators might have the risk to get musculoskeletal symptoms. From the investigation of NMQ, we also found that the percentage of aches on neck, shoulders and lower back were higher than other parts of body. The correlation between aches and jobs was more than 75 per cent. So we provided some suggestions to improve: work rotation and adjustment of work surface/height to fit in with Ergonomics. Then the risks of musculoskeletal symptoms would be reduced.