Chi-Cheng Lee, Rui-Hsin Kao and Chia-Jung Lin
This paper aims to develop the structure of employer brand and discuss whether employees and employers have the same view on the elements of employer brand.
Abstract
Purpose
This paper aims to develop the structure of employer brand and discuss whether employees and employers have the same view on the elements of employer brand.
Design/methodology/approach
The employer brand of Taiwan, which includes 5 facets and 20 eight terms, was obtained. Management, welfare, interest and environment are the common facets of employer brand in China and Western countries. In addition, family and atmosphere is an important factor that merges both Western and Eastern job applicants. Its contents emphasize family life, which is only found in applicants from Taiwan and China.
Findings
The results showed that enterprises utilize functional factors in order to connect emotions closely and satisfy psychological sustenance, which have true attraction to young Taiwanese applicants and the current workforce of employees.
Originality/value
In general, after 20 years of establishment and empirical research, the achievements are rich and many practical opinions are provided. However, most of the existing literatures come from the researches of Western scholars, and they may be affected by the Western social value. This study has explored the Oriental and Western literatures. In the study field of Taiwan, it is found that employer brand will definitely show different style features due to the cultural difference. Therefore, when an enterprise applies the relevant connotation of the employer brand, it is necessary considering the cultural difference. This shows the importance of cross-cultural study of employer brand recently. At the same time, this also highlights the contribution of this study on theory and practice.
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Wen‐Chung Hsieh, Chun‐Hsi Vivian Chen, Chi‐Cheng Lee and Rui‐Hsin Kao
The purpose of this paper is to examine the effect of work characteristics on members’ self‐efficacy and collective efficacy, and the subsequent effect on police officers’…
Abstract
Purpose
The purpose of this paper is to examine the effect of work characteristics on members’ self‐efficacy and collective efficacy, and the subsequent effect on police officers’ performance.
Design/methodology/approach
A multilevel model is adopted to analyze quantitative data obtained by using 812 police officers and 54 chiefs of police stations in Taiwan as the research objects.
Findings
The authors found that work characteristics affected members’ self‐efficacy and collective efficacy, which further affected the individual‐ and group‐level performance and the contextual effect of social work characteristics (SWCs) and collective efficacy on self‐efficacy and individual performance. The authors also confirmed the cross‐level moderation of social characteristics on the relationship between motivational work characteristics (MWCs) and self‐efficacy, and between self‐efficacy and individual performance.
Research limitations/implications
A limitation was the characteristics of the sample, which consisted of mostly first‐line uniformed police officers in Taiwan. From the perspective of managerial implications, it is felt that police organizations should beef up the training on police officers’ collective efficacy, such as building group spirit, improving members’ sense of responsibility, and building up trust with the organization.
Originality/value
The findings prove that the study of work design is particularly important for enhancing the management effectiveness of police organization, because it explains the causes of a number of organizational behaviors as well as a number of important results that influence the police organization (e.g. efficacy and performance).
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Chi-Cheng Huang and Ping-Kuo Chen
This study aims to explore the influence of social interaction processes on transactive memory system (TMS) practice, the mediation of knowledge integration to the relationship…
Abstract
Purpose
This study aims to explore the influence of social interaction processes on transactive memory system (TMS) practice, the mediation of knowledge integration to the relationship between TMS and team performance and the moderation of team psychological safety to the relationship among TMS, knowledge intentions and team performance.
Design/methodology/approach
The authors collected data from a sample of 366 team members from 55 research and development (R&D) teams in Taiwan and conduct the analysis using the partial least squares method.
Findings
The results of this study indicate that social interaction processes have a positive effect on a TMS; a TMS can foster team performance, but knowledge integration mediates the relationship between the TMS and team performance; and team psychological safety can moderate the relationship between the TMS, knowledge integration and team performance.
Originality/value
Existing studies not only fail to explore the influence of social interaction processes on a TMS practice but also lack empirical analyses to explore knowledge integration as a mediator and team psychological safety as a moderator. This study fills that gap by developing a model that includes these types of relationships and suggests the importance of the TMS in the context of R&D.
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Chunhsien Wang, Chi-Cheng Wu and Chin-Chia Ou
Drawing upon an integrative perspective from intellectual capital theory with upper echelon theory, we examined how intellectual capital affects resource integration capability…
Abstract
Purpose
Drawing upon an integrative perspective from intellectual capital theory with upper echelon theory, we examined how intellectual capital affects resource integration capability and subsequent strategic decision-making under weak versus strong top management team (TMT) involvement behavior. The purpose of this study was to investigate the relationships between intellectual capital and strategic decision-making and the mediated moderating effect between intellectual capital and decision-making on small- and medium-sized enterprises (SMEs).
Design/methodology/approach
Using statistical empirical analysis, we tested our research hypotheses via large-scale survey data from 323 SMEs. A regression analysis was applied to intellectual capital, resource integration capability and TMT involvement behavior to estimate their influence on strategic decision-making.
Findings
Our findings suggest that the positive effect of intellectual capital on strategic decision-making via resource integration capability is conditional on TMT involvement behavior, underscoring the role of resource integration capability and TMT involvement behavior in intellectual capital. The results also indicate that intellectual capital and resource integration capability strengthen positive decision-making relationships. Furthermore, TMT involvement behavior strengthens the positive interaction effect of intellectual capital with resource integration capability.
Practical implications
Intellectual capital is a critical and preeminent strategic resource for strengthening strategic decision-making, especially for SMEs. Notably, trends related to intellectual capital can be used to explore the management of SMEs and the corresponding contributions to and improvements in strategic decision-making. Specifically, intellectual capital can be used by SME management teams to formulate and implement relevant strategic decisions and enhance the effectiveness of decision-making, which are critical steps for success in decision-making processes.
Originality/value
This research explored the relationships among intellectual capital, resource integration capability, TMT involvement behavior and strategic decision-making in a comprehensive mediated moderation model; it is the first known study to highlight that intellectual capital can enhance strategic decision-making and provide managerial implications regarding how to align resource integration capability and TMT involvement behavior while performing strategic decision-making.
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Chieh-Shuo Chen, Jia-Chi Cheng, Fang-Chi Lin and Chihwei Peng
The house money effect is proposed to describe that people appear to consider large or unexpected wealth gains to be distinct from the rest of their wealth, and are thus more…
Abstract
Purpose
The house money effect is proposed to describe that people appear to consider large or unexpected wealth gains to be distinct from the rest of their wealth, and are thus more willing to gamble with such gains than they ordinarily would be. On the other hand, the availability heuristic describes that people tend to have a cognitive and systematic bias due to their reliance on easily available or associational information. The purpose of this paper is to employ these behavioral perspectives in an empirical model regarding the January anomaly to explore investor behavior in Taiwanese stock market with bonus culture and well-known electronics industry.
Design/methodology/approach
This study uses the conventional and standard dummy variable regression model, as employed in prior studies, and further includes some control variables for firm, industry and macro-economic level factors. Moreover, 19 industrial indices for Taiwanese stock market over the period January 1990 to December 2014 are included in this study to examine the hypotheses, except for the 1997 Asian financial crisis and the global financial crisis period of 2007-2009 to avoid the potential effect. On the other hand, the authors also use the entire sample period of 1990-2014 for understanding whether the magnitude of January effect is different.
Findings
The empirical results indicate that Chinese bonus payments in January induce a strong January effect in the Taiwanese stock market, especially when most listed firms have positive earnings growth in the preceding year, suggesting a house money effect. Moreover, this study further provides some preliminary evidence that the higher January returns due to bonus culture are apparent only in the electronics industry when both Chinese New Year and bonus payments are in January, implying the role of availability heuristic based on the electronics stocks in investor behavior before the impending stock exchange holidays. Some robust tests show qualitative support.
Research limitations/implications
The major contribution of this study is to extend the existing research by incorporating cultural and industrial factors with behavioral finance, thus enriching the literature on the causes of seasonality for Asian stock markets.
Practical implications
This study also has behavioral implications of investments for investors in the Taiwanese stock market, especially for foreign institutional investors which pay close attention to this market.
Originality/value
This study first applies and examines the culture bonus hypothesis with regard to how employees who receive culture bonuses in January can change their attitudes toward risk and induce the January effect from the concept of mental accounting. Moreover, this study further proposes and examines the extended culture bonus hypothesis related to how the January effect due to culture bonus is different for the electronics and non-electronics industries when taking into account the stock market holidays from the concept of availability heuristic.
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Chin-Tsung Hsieh, Her-Terng Yau and Cheng-Chi Wang
This study aims to investigate the dynamic motion of an ultrasonic machining system comprising two Duffing oscillators, each with a single degree of freedom. After derivation of…
Abstract
Purpose
This study aims to investigate the dynamic motion of an ultrasonic machining system comprising two Duffing oscillators, each with a single degree of freedom. After derivation of the differential equations of the system using the Lagrange equations and dimensionless time, numerical analysis was used to observe changes in the system caused by differences in excitation frequency.
Design/methodology/approach
To suppress this effect and improve performance, proportional differential (PD) control was used. The integral absolute error was used as the fitness function, and particle swarm optimization was used to find the best value for the gain constant of the PD controller.
Findings
The results showed that with specific changes of excitation frequency, the dynamic motion of the system became nonlinear and chaotic behavior resulted. This made the system unstable and affected performance.
Originality/value
A range of methods, including fuzzy control, was used to analyze the results, and exhaustive laboratory work was carried out. Means of control were found that were effective in suppressing the chaotic behavior, and differences in response to control were investigated and verified. The findings of this study can be used as a basis for system parameter settings or control circuit design.
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Cheng-Chi Tai, Wei-Cheng Wang and Yuan-Jui Hsu
This study aims to establish a dynamic process model of an electromagnetic thermotherapy system (ETS) to predict the temperature of a thermotherapy needle.
Abstract
Purpose
This study aims to establish a dynamic process model of an electromagnetic thermotherapy system (ETS) to predict the temperature of a thermotherapy needle.
Design/methodology/approach
The model is used for real-time predicting the static and dynamic responses of temperature and can therefore provide a valuable analysis for system monitoring.
Findings
The electromagnetic thermotherapy process is a nonlinear problem in which the system identification is implemented by a neural network identifier. It can simulate the input/output relationship of a real system with an excellent approximation ability to uncertain nonlinear system. A system identifier for an ETS is analyzed and selected with recurrent neural networks models to deal with various treatment processes.
Originality/value
The Elman neural network (ENN) prediction model on ETS proposed in this study is an easy and feasible method. Comparing two situations of inputs with more and fewer data, both are trained to present low mean squared error, and the temperature response error appears within 15 per cent. The ENN, with the advantages of simple design and stable efficacy, is useful for establishing the temperature prediction model to ensure the security in the thermotherapy.
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Chia-Ching Tsai, Yung-Kai Yang and Yu-Chi Cheng
The purpose of this paper is to examine how service failure affects customers’ negative response and how service recovery affects perceived justice in the context of different…
Abstract
Purpose
The purpose of this paper is to examine how service failure affects customers’ negative response and how service recovery affects perceived justice in the context of different relationship norms.
Design/methodology/approach
It includes four studies that examine how relationships influence customer reactions to service failures. In study 1, the paper examines how service failures affect customers’ negative reaction. In study 2, the paper examines how service recoveries influence perceived justice. Study 3 and study 4 test the robustness of the results of study 1 and study 2. All studies have a 2×2 between-subjects design.
Findings
The results show that individuals in exchange relationships experience a stronger feeling of betrayal than those in communal relationships during service failures. Further, individuals feel more betrayed and show greater negative responses during process failures. They perceive greater justice when offered physical recoveries, which, in turn, contributes to higher service-recovery satisfaction.
Research limitations/implications
This study was conducted in Taiwan. Customer reactions to service failures may vary according to cultural and environmental contexts.
Practical implications
Service providers are encouraged to cultivate relationships with customers and identify different types of customers to compensate them more effectively, according to their preferences.
Originality/value
This study introduces relationship norms to investigate consumer responses to service failures. The main contributions are twofold; it investigates the effect of relationship norms on customer responses to service-failure types and service-recovery types.