The purpose of this study is to show how non-random groupings of YouTube videos can be combined with automated text analysis (ATA) of user comments to conduct quasi-experiments on…
Abstract
Purpose
The purpose of this study is to show how non-random groupings of YouTube videos can be combined with automated text analysis (ATA) of user comments to conduct quasi-experiments on consumer sentiment towards different types of brands in a naturalistic setting.
Design/methodology/approach
NCapture extracted thousands of comments on multiple videos representing different experimental treatments and Leximancer revealed differences in the lexical patterns of user comments for different types of brands.
Findings
User comments consistently revealed hypothesized relationships between brand types, based on existing theory regarding motivations for nostalgia and the relationship between consumer preferences, online product ratings and purchases. These results demonstrate the viability of conducting quasi-experimental research in naturalistic settings via non-random groupings of YT videos and ATA of user comments.
Research limitations/implications
This research adopts a single quasi-experimental design: the non-equivalent group, after-only design. However, the same basic approach can be used with other quasi-experimental designs to examine different kinds of research questions.
Originality/value
Overall, this research points to the potential for ATA of comments on different categories of YT videos as a relatively straightforward approach for conducting field experiments that establish the ecological validity of laboratory findings. The method is easy to use and does not require the participation and cooperation of private, third party social media research companies.
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A total of 90 hotel, restaurant, and pub managers completed unstructured telephone interviews exploring their implicit theories of how atmospheric music affects consumer behavior…
Abstract
A total of 90 hotel, restaurant, and pub managers completed unstructured telephone interviews exploring their implicit theories of how atmospheric music affects consumer behavior. Many of the implicit theories emerging in the interviews were grounded in previous research, but others had no obvious counterparts in the literature. The more novel theories suggested that atmospheric music: must follow circadian rhythms to be effective; encourages or discourages anti‐social behavior; and blocks out annoying and intrusive background noise. Each of the 14 industry‐based explanations of the effects of music is compared with results reported in the academic literature, and directions for future research on the effects of atmospheric music are identified.
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Dale F. Duhan, Pamela L. Kiecker, Charles S. Areni and Cari Guerrero
The purpose of this study is to investigate how origin information for wine products influences retail sales. The growing variety of products and the generally singular origin of…
Abstract
The purpose of this study is to investigate how origin information for wine products influences retail sales. The growing variety of products and the generally singular origin of wine products makes this market particularly sensitive to origin information. The origin of wine is often perceived as an indicator of quality and is used as the basis of decision making when purchasing wine products. This study empirically tests a portion of Johansson's framework for the use of origin information through both a market survey and a field experiment to determine the predictive value on market position for a group of wine products from the Texas region. The results of the survey and the field experiment were consistent and found that emphasizing the origin of Texas wine significantly influenced retail sales. These results also indicate that special displays and increased retail shelf space do not always have a positive effect on sales of the displayed products. Therefore, it is important for retail managers to first identify whether the image of the wine's origin is perceived positively or negatively before using origin information in store displays.
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The purpose of this paper is to examine whether home advantage (HA), wherein a team is more likely to win, and by a larger margin, when they are playing at home vs away, exists in…
Abstract
Purpose
The purpose of this paper is to examine whether home advantage (HA), wherein a team is more likely to win, and by a larger margin, when they are playing at home vs away, exists in representative rugby competitions involving teams comprised of “all-star” players from several clubs. It also assesses whether referees are biased in favour of the home team, and whether this is the cause of HA.
Design/methodology/approach
A complete consensus of matches from the State of Origin Rugby League and Tri Nations Rugby Union competitions were analysed via hierarchical regression models estimating parameters for favourite/underdog status of teams, general home/away status, team-specific home/away status, and rivalry-specific home/away status.
Findings
Significant HA exists in both competitions, and within Tri Nations, the size of the effect varies by team and specific opponent (i.e. rivalry effects). Although there is evidence of referee bias in favour of the home team, the penalty differential between the home and away teams does not mediate HA.
Originality/value
This is the first study examining HA in representative rugby league, and shows a statistically significant effect. Further, the results reported here refute an earlier investigation of the Tri Nations competition, which found little or no evidence of HA. By including a complete census of all matches rather than a small sample, this research finds a statistically significant HA effect, which varies by team and by specific rivalry.
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Janeen E. Olsen, Linda Nowak and T.K. Clarke
This article investigates whether a negative country of origin bias facing imported wine can be offset when it is distributed in marketing channels alongside already accepted…
Abstract
This article investigates whether a negative country of origin bias facing imported wine can be offset when it is distributed in marketing channels alongside already accepted complimentary products. Specifically we consider the case of Mexican wine being introduced to consumers in a Mexican restaurant versus a more general themed contemporary restaurant. An experimental design was employed to investigate consumers' perceptions and future purchase intentions after tasting Mexican wine in a proposed restaurant with one of the two themes. Findings suggest that the best method for introducing Mexican wine to US consumers may be through Mexican restaurants although adoption of the wine for consumption at home may be slow.