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This study aims to explore how relational and contractual governance affect crowdsourcer satisfaction under boundary conditions, including internal (i.e. task complexity) or external (i.e. environmental complexity) factors.

We empirically validate the hypotheses using survey data collected from 255 crowdsourcers on a leading platform (i.e. Zhubajie.com). Partial least squares technique and hierarchical regression analysis are used to test the research model.

Both forms of governance mechanisms positively affect crowdsourcer satisfaction. Task complexity negatively moderates the linkage of relational governance and crowdsourcer satisfaction. However, environmental complexity weakens the positive effect of contractual governance but enhances the effect of relational governance on satisfaction.

This study deepens the current understanding of governance mechanism in crowdsourcing by discovering the effectiveness of contractual and relational governance. We also contribute to the governance and crowdsourcing literature by revealing the mechanisms of how governance takes effect under task and environmental complexities.

This study explores how egoism and altruism as knowledge sharing motivations influence consumers’ electronic word of mouth (eWOM) intentions on food platforms. It also investigates the interaction effect of egoism and altruism on eWOM intentions through attitude toward use (ATU).

A survey was conducted with 523 consumers who posted reviews on Taiwan’s two leading food platforms. The data were analyzed using structural equation modeling to examine the relationships between knowledge sharing motivations, ATU, and eWOM intentions.

Egoism and altruism influence eWOM intentions through ATU, with altruism having a more substantial impact. Their interaction further enhances the positive relationship between ATU and eWOM intentions.

This study fills the empirical gap by demonstrating the interaction effect of egoism and altruism on eWOM intentions. It highlights the role of intrinsic motivations in shaping consumer behavior on digital platforms and offers insights for businesses aiming to foster consumer engagement.

The e-freight program launched by the International Air Transport Association (IATA) has gradually become a standard specification for international air freight operations. This study examined critical factors affecting air freight forwarders’ decision to adopt the IATA e-freight using a technology-organization-environment model with air freight forwarders in Taiwan as the base. Our findings show that ‘information technology (IT) competence’, ‘trading partner pressure’, ‘government policy’ and ‘competitive pressure’ all have significant positive effects on air freight forwarders’ decision to adopt the e-freight and the top three factors among these are ‘government funding’, ‘government’s active promotion’ and ‘government’s requirement of electronic air waybill (e-AWB)’. Finally, this study proposes strategies that can encourage air freight forwarders to decide on e-freight adoption for the information of relevant oK regyawniozradtison International Air Transport Association (IATA); IATA e-freight; Technology organization environment model; Air freight forwarder

The purpose of this paper was to map the safety management research of construction industry by scientometric analysis, which can predict important highlights and future research directions of safety management research in the construction industry. As an important issue in the construction industry, safety management issues have been researched from different perspectives. Although previous studies make knowledge contributions to the safety management research of construction industry, there are still huge obstacles to distinguish the comprehensive knowledge map of safety management research in the construction industry.

This study applies three scientometric analysis methods, collaboration network analysis, co-occurrence network analysis and cocitation network analysis, to the safety management research of construction industry. 5,406 articles were retrieved from the core collection database of the Web of Science. CiteSpace was used for constructing a comprehensive analysis framework to analyze and visualize the safety management research of construction industry. According to integrating the analysis results, a knowledge map for the safety management research of construction industry can be constructed.

The analysis results revealed the academic communities, key research topics and knowledge body of safety management research in the construction industry. The evolution paths of safety management research in the construction industry were divided into three development stages: “construction safety management”, “multi-objective safety management” and “comprehensive safety management”. Five research directions were predicted on the future safety management research of construction industry, including (1) comprehensive assessment indicators system; (2) intelligent safety management; (3) cross-organization collaboration of safety management; (4) multilevel safety behavior perception and (5) comparative analysis of safety climate.

The findings can reveal the overall status of safety management research in the construction industry and represent a high-quality knowledge body of safety management research in the construction industry that accurately reflects the comprehensive knowledge map on the safety management research of construction industry. The findings also predict important highlights and future research directions of safety management research in the construction industry, which will help researchers in the safety management research of construction industry for future collaboration and work.

The purpose of this paper is to propose an overarching unifying theory where first-mover advantages are a conditional effect, not a main effect. By offering a closer look at how the firm, market and product characteristics influence the supply and demand of innovations, this research furthers our understanding of the advantages and disadvantages for first movers.

This paper explores first-mover advantages as a conditional effect. Adopting a contingency perspective, the authors review the literature in marketing, strategic management, innovation and entrepreneurship to offer a conceptual framework putting innovation success at the core of first-mover advantages. The authors develop an inventory of propositions specifying how first-mover advantages depend on various firm features, market characteristics and product properties through their effects on the success of innovations.

A conceptual framework centered around innovation success yields testable hypotheses that are coherent with extant research on first-mover advantages and reconcile the seemingly contradictory evidence in that body of work.

This research provides managers with the opportunity to think about one of the most important decisions, i.e. time of entry, not as a linear finite decision, but instead as a flow with the innovations and potential for their success in mind.

This paper distinguishes itself from the existing literature with its focus on innovation within a contingency perspective for first-mover advantages.

Environmental turbulence represents a double-edged sword, simultaneously fueling and hindering a firm’s entrepreneurial orientation (EO). Drawing on the theories of EO and network relationships, this study aims to develop and test a conceptual model that provides a nuanced account of the relationship between environmental turbulence and firm EO.

Data for this study were collected using a survey of high-technology firms in Hsinchu Science Park (HSP) in Taiwan. Questionnaires were mailed to 297 high-technology firms in the semiconductor, photoelectric and communication industries within HSP. Completed questionnaires were received from 94 firms, which included responses from 94 research and development managers and 462 employees.

The results reveal that the degree of environmental turbulence exhibits an inverted U-shaped relationship with a firm’s EO. Moreover, this relationship is positively moderated by network relationships between firms, but negatively moderated by organizational inertia.

The empirical and conceptual findings have important implications for understanding EO, because the findings explain causal relationships that transform a firm’s interactive and inner control capabilities into firm-level results.

This study aims to explore a new restaurant category’s development from birth to maturity, thereby explaining the rationale for category innovation strategies.

The authors conducted a qualitative case study analysis of the New Chinese-style Fusion Restaurant category’s development from birth to maturity. Thematic analysis was conducted on data collected from semi-structured interviews and textual information.

A new restaurant category’s maturation is determined by the formation of society’s shared knowledge about the category’s crucial attributes, which is an outcome of market participants’ category-related social practices. The authors develop a novel, four-stage framework for the socialized construction of this shared knowledge: a knowledge creation (KC), knowledge diffusion (KD), knowledge integration (KI) and knowledge structuralization (KS). This knowledge evolution along this KC–KD–KI–KS sequence can holistically describe the category maturation process. This framework can help understand the rationale for a restaurant category’s maturation by analyzing the interrelationships among market participants’ social practices, knowledge-related activities and market development.

This study explains how market participants’ knowledge-related activities facilitate a new restaurant category’s maturation. This can help restaurant managers cope with increasingly homogeneous competition by applying a category-innovation strategy.

This study extends product categorization research on restaurants by articulating a product category’s maturation process from a knowledge perspective.

This paper aims to reveal the interdisciplinarity of information science (IS) from the perspective of the evolution of theory application.

Select eight representative IS journals as data sources, extract the theories mentioned in the full texts of the research papers and then measure annual interdisciplinarity of IS by conducting theory co-occurrence network analysis, diversity measure and evolution analysis.

As a young and vibrant discipline, IS has been continuously absorbing and internalizing external theoretical knowledge and thus formed a high degree of interdisciplinarity. With the continuous application of some kernel theories, the interdisciplinarity of IS appears to be decreasing and gradually converging into a few neighboring disciplines. Influenced by big data and artificial intelligence, the research paradigm of IS is shifting from a theory centered one to a technology centered one.

This study helps to understand the evolution of the interdisciplinarity of IS in the past 21 years. The main limitation is that the data were collected from eight journals indexed by the Social Sciences Citation Index and a small amount of theories might have been omitted.

This study identifies the kernel theories in IS research, measures the interdisciplinarity of IS based on the evolution of the co-occurrence network of theory source disciplines and reveals the paradigm shift being happening in IS.

The study examines the role of social media technologies (SMTs) as a driver of organization cultural intelligence (OCI) and new product development (NPD) capabilities, and how the complementary effects of these capabilities contribute to multinational corporations (MNCs)’ performance. Further, the study investigates the capability–performance relationship under conditions of high and low market and technological turbulence.

A quantitative survey method was implemented, with the data provided by senior marketing managers employed in MNC regional offices. The proposed model was tested using structural equation modeling and multi-group moderation analysis, and fuzzy-set qualitative comparative analysis (fsQCA).

The results indicate that SMTs support the development of OCI and NPD capabilities, which in turn contribute to MNC regional performance. A high level of technological turbulence only weakens the relationship between OCI and performance.

The results suggest that OCI contributes to MNCs’ performance, by deploying social media information and complementing the organization’s NPD capability under a specific environmental context.

The paper offers practical recommendations to MNCs on social media use when developing and launching new products in different regional markets. MNCs need to recruit culturally intelligent managers, who consider the level of market and technological turbulence when combining several types of capabilities.

Within the dynamic marketing capabilities literature, this is the first study to incorporate and reliably measure cultural intelligence capability. The research offers empirical evidence that OCI and NPD capabilities are necessary to achieve superior MNC performance and depend on the level of market and technological turbulence.

The purpose of this paper is to examine the complex relationships between common bond attachment, common identity attachment, self-esteem and virtual community citizenship behavior (VCCB). This study identifies two broad categories of VCCB: citizenship behaviors directed toward benefitting other individuals (VCCBI) and citizenship behaviors directed toward benefitting the virtual community (VCCBC).

The authors apply partial least squares structural equation modeling to test the hypotheses, using a sample of 388 valid responses.

The results indicate that common bond attachment and common identity attachment have a significant effect on self-esteem, which, in turn, has a significant effect on VCCBI and VCCBC. The results also indicate that common bond attachment has a significant effect on VCCBI, and that common identity attachment has a significant effect on VCCBC.

This study contributes to a better understanding of VCCBs through common identity and common-bond theory, social identity theory and the stimulus-organism-response framework.