Carolina Molinari and Fatima Annan-Diab
Mining activities can promote development despite issues of environmental and social impact; however, corporate social responsibility (CSR) implementation is still an issue in the…
Abstract
Purpose
Mining activities can promote development despite issues of environmental and social impact; however, corporate social responsibility (CSR) implementation is still an issue in the industry, which has received little attention in the literature and almost none to the operational level. This paper aims to address this gap by adopting the perspective of CSR practitioners to explore the way mining companies implement CSR at site level.
Design/methodology/approach
This paper uses an exploratory approach with in-depth interviews to investigate site-level CSR implementation and challenges in the context of mining in Brazil.
Findings
This study identifies primary challenges in CSR implementation and several ways in which they might be addressed. To the best of the authors’ knowledge, this paper identifies for the first time two implementation-hindering aspects of the routine of CSR practitioners – excessive time spent at the office as opposed to in the field engaging in the community and a disproportionate amount of time spent on complaint management. In addition, this paper demonstrates the applicability of stakeholder theory in the CSR field, highlighting the need for increased collaboration among internal and external stakeholders to advance CSR implementation.
Originality/value
This study adopts the perspective of CSR practitioners, who are key stakeholders in CSR implementation, working in mining sites in Brazil, as the impact of mining can be especially marked in developing countries.
Details
Keywords
Nisar Ahmad and Aqsa Bibi
This study carries out a systematic literature review (SLR) on responsible management education (RME). A total of 174 publications listed on the Scopus database addressing RME…
Abstract
Purpose
This study carries out a systematic literature review (SLR) on responsible management education (RME). A total of 174 publications listed on the Scopus database addressing RME, published between 2007 and 2022 (inclusive), have been analyzed.
Design/methodology/approach
The articles included in the study were searched based on relevant key terms in the title, abstract and author keywords associated with each publication. The analysis led to the identification of the most relevant sources, authors and publications that can be used to circumscribe RME. Selected studies were analyzed using the Bibliometrix R-tool.
Findings
This study shows how three interrelated levels of analysis—namely, conceptual, intellectual and social—allow researchers to further organize the data to produce rich content for the RME. The contribution of this study is twofold: first, our values-based approach helps overcome the axiological ambiguity of the principles for RME (PRME), which invoke the importance of incorporating “the values of global social responsibility” (Principle 2) but fail to define and operationalize these values. Second, the authors provide a rationale and guidance for implementing values-based RME in business schools.
Originality/value
This study offers a unique SLR on RME. It gives a clear picture of this field by talking about what has been done and what the future might hold for RME.
Details
Keywords
Helen Abdali Soosan Fagan, Brooke Wells, Samantha Guenther and Gina S. Matkin
The impending demographic shift in the United States (Vespa et al., 2020) will require leadership educators to reexamine the relationship between diversity and inclusive…
Abstract
The impending demographic shift in the United States (Vespa et al., 2020) will require leadership educators to reexamine the relationship between diversity and inclusive leadership. Our literature review revealed inclusive leadership has historically not been viewed with a diversity perspective. To better understand the link between diversity and inclusive leadership, we reviewed how leadership scholars, researchers, and authors have described the attributes and impacts of inclusive leaders. Through inductive coding, we identified seven attributes (i.e., characteristics and actions) of inclusive leaders. When these attributes are acted upon, inclusive leaders create various impacts on followers. These impacts are applied to Shore et al.’s (2011) inclusion framework. Both the attributes and impacts are presented to provide information and tools to better equip leadership educators with the knowledge to foster classroom inclusion in diverse classroom environments.
Details
Keywords
Mica Grujicic, Jennifer Snipes, Subrahmanian Ramaswami, Rohan Galgalikar, James Runt and James Tarter
Polyurea is an elastomeric two-phase co-polymer consisting of nanometer-sized discrete hard (i.e. high glass transition temperature) domains distributed randomly within a soft…
Abstract
Purpose
Polyurea is an elastomeric two-phase co-polymer consisting of nanometer-sized discrete hard (i.e. high glass transition temperature) domains distributed randomly within a soft (i.e. low glass transition temperature) matrix. A number of experimental investigations reported in the open literature clearly demonstrated that the use of polyurea external coatings and/or internal linings can significantly increase blast survivability and ballistic penetration resistance of target structures, such as vehicles, buildings and field/laboratory test-plates. When designing blast/ballistic-threat survivable polyurea-coated structures, advanced computational methods and tools are being increasingly utilized. A critical aspect of this computational approach is the availability of physically based, high-fidelity polyurea material models. The paper aims to discuss these issues.
Design/methodology/approach
In the present work, an attempt is made to develop a material model for polyurea which will include the effects of soft-matrix chain-segment molecular weight and the extent and morphology of hard-domain nano-segregation. Since these aspects of polyurea microstructure can be controlled through the selection of polyurea chemistry and synthesis conditions, and the present material model enables the prediction of polyurea blast-mitigation capacity and ballistic resistance, the model offers the potential for the “material-by-design” approach.
Findings
The model is validated by comparing its predictions with the corresponding experimental data.
Originality/value
The work clearly demonstrated that, in order to maximize shock-mitigation effects offered by polyurea, chemistry and processing/synthesis route of this material should be optimized.
Details
Keywords
Anthony R. Hatch, Marik Xavier-Brier, Brandon Attell and Eryn Viscarra
This chapter uses Goffman’s concept of total institutions in a comparative case study approach to explore the role of psychotropic drugs in the process of…
Abstract
Purpose
This chapter uses Goffman’s concept of total institutions in a comparative case study approach to explore the role of psychotropic drugs in the process of transinstitutionalization.
Methodology/approach
This chapter interprets psychotropic drug use across four institutionalized contexts in the United States: the active-duty U.S. military, nursing homes and long-term care facilities, state and federal prisons, and the child welfare system.
Findings
This chapter documents a major unintended consequence of transinstitutionalization – the questionable distribution of psychotropics among vulnerable populations. The patterns of psychotropic use we synthesize suggest that total institutions are engaging in ethically and medically questionable practices and that psychotropics are being used to serve the bureaucratic imperatives for social control in the era of transinstitutionalization.
Practical implications
Psychotropic prescribing practices require close surveillance and increased scrutiny in institutional settings in the United States. The flows of mentally ill people through a vast network of total institutions raises questions about the wisdom and unintended consequences of psychotropic distribution to vulnerable populations, despite health policy makers’ efforts regulating their distribution. Medical sociologists must examine trans-institutional power arrangements that converge around the mental health of vulnerable groups.
Originality/value
This is the first synthesis and interpretive review of psychotropic use patterns across institutional systems in the United States. This chapter will be of value to medical sociologists, mental health professionals and administrators, pharmacologists, health system pharmacists, and sociological theorists.
Details
Keywords
Alexandra K. Abney, Mark J. Pelletier, Toni-Rochelle S. Ford and Alisha B. Horky
Social networks offer consumers the ability to voice their opinions of brands in a real-time, public setting. This represents a unique challenge for firms as brand managers must…
Abstract
Purpose
Social networks offer consumers the ability to voice their opinions of brands in a real-time, public setting. This represents a unique challenge for firms as brand managers must develop new strategies for properly communicating with consumers, especially in the event of a service failure. The purpose of this research is to explore the impact of various adaptive service recovery strategies via social media, specifically Twitter.
Design/methodology/approach
Through a series of experimental manipulations, four service recovery strategies are tested alongside two variations of consumer complaint tweets. The service recovery responses vary in their degree of adaptiveness, which have differential impacts on numerous consumer outcome variables.
Findings
The findings indicate that highly adaptive recoveries responses positively impact consumers’ evaluations of service recovery satisfaction, leading to greater consumer behavioral intentions. Additionally, the type of tweet the consumer sends may further reveal their expectations for adequate service recovery responses.
Originality/value
This study is the first to empirically test the use of social media platforms in the service failure and recovery context. Although social media is commonly used for such purposes by practitioners, academic research up to this point has predominately focused on social media for generating word-of-mouth. Further, this study seeks to examine how service adaptability is perceived from the customer perspective, as opposed to the more traditional employee viewpoint.
Details
Keywords
Loretta E. Bass is an Associate Professor of Sociology at the University of Oklahoma. She earned her PhD in Sociology from the University of Connecticut and completed a two-year…
Abstract
Loretta E. Bass is an Associate Professor of Sociology at the University of Oklahoma. She earned her PhD in Sociology from the University of Connecticut and completed a two-year appointment within the Fertility and Family Branch of the Population Division at the U.S. Census Bureau. Dr. Bass focuses her research on children and stratification issues, and has published her research in Population Research and Policy Review, Sociological Inquiry, Sociological Focus, Political Behavior, Anthropology of Work Review, International Journal of Sociology and Social Policy, Sociological Studies of Children and Youth, Journal of Reproductive Medicine, Journal of Sociology and Social Work, International Journal of Sexual Health, and Current Sociology. Prior to becoming the Sociological Studies of Children and Youth Series Editor, she served as co-editor for two years and as a guest-editor for a special international volume in 2005. She has also published a book, Child Labor in Sub-Saharan Africa (Lynne Rienner Publishers, 2004), which offers a window on the lives of child workers in 43 African countries. She currently serves as Past-Chair of the American Sociological Association's (ASA) Children and Youth Section and as the President of Research Committee 53 on the Sociology of Childhood within the International Sociological Association (ISA).