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1 – 5 of 5Nuno Fernandes Crespo, Cátia Fernandes Crespo and Maria Calado
The purpose of this study is threefold: 1) to examine the relevance of specific strategic orientations for family businesses in the context of an intense crisis such as the…
Abstract
Purpose
The purpose of this study is threefold: 1) to examine the relevance of specific strategic orientations for family businesses in the context of an intense crisis such as the COVID-19 pandemic; 2) to investigate the role of a family adaptability in surviving the crisis; and 3) to assess how proactive strategic responses connected with marketing or retrenchment responses connected with reducing costs relate to the expected survival of the crisis.
Design/methodology/approach
The method adopted is a quantitative research approach. The theoretical framework uses a partial least squares structural equation modeling (PLS-SEM) for the data collected from an online survey of a sample of 544 family businesses in the accommodation industry.
Findings
This paper makes three main findings. First, family businesses that invest in operational marketing actions as a strategic response to the crisis have a high expectation of surviving the crisis. Second, family businesses that reduce their operational and labor costs as a strategic response have a low expectation of surviving the crisis. Third, the family business’s adaptability is also fundamental to their expectation of survival.
Originality/value
This is the first paper to identify the possible reactions of family businesses to the COVID-19 crisis. the authors show that there are proactive or retrenchment strategic responses, and the authors relate those responses to the expectancy of surviving the crisis. This is also the first study to examine the relevance of family adaptability as a measure of the resilience of family businesses and, therefore, as a determinant of the expectation of surviving the crisis.
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Alcina Gaspar Ferreira, Cátia Fernandes Crespo and Cédric Mendes
In this study, we empirically analyse the effects of sports celebrities' image on consumers' engagement with them via social media and with their endorsed brand. In particular, we…
Abstract
Purpose
In this study, we empirically analyse the effects of sports celebrities' image on consumers' engagement with them via social media and with their endorsed brand. In particular, we focus on the sport celebrity's athletic performance and marketable lifestyle image dimensions.
Design/methodology/approach
An online consumer survey was conducted regarding sports celebrities' endorsement campaigns and consumers' ad recall. The data were analysed using partial least squares structural equation modelling (PLS-SEM). Moderation and mediation effects were examined, and a multigroup analysis was used to test the existence of significant differences between groups.
Findings
The motivation to engage with sports celebrities' social media platforms transcends athletic performance and is positively related with the marketable lifestyle. Sports celebrities who highly engage consumers through social media can promote stronger engagement with the endorsed brand, and this effect is positively moderated by the perceived level of congruence between the sport celebrity and the endorsed brand. The effect of the sport celebrity's marketable lifestyle on the endorsed brand is partially mediated by their social media engagement with consumers. Moreover, a multigroup analysis shows no statistically significant differences among gender and age groups.
Originality/value
This study's contribution is a better understanding of the effect of sport celebrities' image dimensions on consumers' engagement with the celebrities' social media platforms. The marketable lifestyles of celebrities are an important asset that promotes engagement with their social media platforms by consumers that in turn, raises their marketing value in terms of endorsement contracts.
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Tânia Marques, Cátia Fernandes Crespo, Miguel Pina e Cunha, Mariana Caçador and Sara Simões Dias
Drawing on social identity theory, this study aims to test how responsible leadership predicts turnover intentions by considering the mediating role of burnout.
Abstract
Purpose
Drawing on social identity theory, this study aims to test how responsible leadership predicts turnover intentions by considering the mediating role of burnout.
Design/methodology/approach
A sample of 213 Portuguese health-care workers was collected and analysed through partial least squares-structural equation modelling.
Findings
The findings indicate a negative relationship between responsible leadership and turnover intentions. Burnout is positively associated with turnover intentions, and, in turn, responsible leadership is negatively associated with burnout. Burnout also partially mediates the association of responsible leadership with turnover intention.
Originality/value
The findings provide a fresh perspective on leadership dynamics in the health-care context by expressing the role of responsible leadership in reducing emotional exhaustion and depersonalization of work, thus mitigating intentions to leave.
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Gabriel Cepeda-Carrión, Joseph F. Hair, Christian M. Ringle, José Luis Roldán and Jerónimo García-Fernández