The purpose of this study was twofold. First, the author sought to more fully understand the role of socio-political activity on opportunity recognition among experienced…
Abstract
Purpose
The purpose of this study was twofold. First, the author sought to more fully understand the role of socio-political activity on opportunity recognition among experienced entrepreneurs. Second, the author sought to better understand how socio-political activism, experience, entrepreneurial passion and social entrepreneurial intention are antecedents. Given the importance of entrepreneurship in the developing nations, there must be an understanding of how entrepreneurs recognize opportunities.
Design/methodology/approach
This study analyzes how socio-political activism acts as a foundation on which entrepreneurs can recognize opportunity through entrepreneurial passion, experience and intention. The author utilized a survey constructed of a unique combination of existing and well-researched instruments. Entrepreneurs living in Latin America were surveyed through the web-based survey company Prolific(R). Based on an a priori power calculation, the survey was fielded to 305 respondents with a 100% response rate.
Findings
The model suggests that socio-political activism increases experience, entrepreneurial passion and social entrepreneurial intention among entrepreneurs in Latin America. Further, the model indicates that entrepreneurial passion and entrepreneurial experience have partial mediation effects on social entrepreneurial opportunity recognition, while social entrepreneurial intention has full mediation effects on social entrepreneurial opportunity recognition.
Practical implications
The findings of this model suggest that socio-political activism in the developing context provides a model that shows how political activism plays a crucial role in numerous entrepreneurial aspects. Being active politically, gives entrepreneurs greater passion, experience and intention which in turn leads to greater opportunity recognition and mediates the relationship between socio-political activism and opportunity recognition.
Originality/value
The model presented in this research is original and helps shape the paradigm within social entrepreneurship in the developing context. The model also provides additional antecedents of opportunity recognition which may assist with shaping future research in the developing context and how the role of political activism assists the field's understanding of how entrepreneurs recognize opportunities.
Details
Keywords
Tambra O. Jackson, Ashley Ballard, Marena Drewery, Brianna Membres, Laryn Morgan and Felicia J. Nicholson
In this chapter, we present an analysis of the literature on preservice teachers of Color juxtaposed with the experiences of Ashley, Marena, Brianna, Laryn, and Felicia that gives…
Abstract
In this chapter, we present an analysis of the literature on preservice teachers of Color juxtaposed with the experiences of Ashley, Marena, Brianna, Laryn, and Felicia that gives insight into the ways in which these women of Color describe their understandings of social justice and culturally relevant teaching and the importance it holds for their work as future teachers. Using both culturally relevant pedagogy and critical race theory, we describe critical incidents from their racialized experiences in their teacher education program, inclusive of how they perceived having a Black professor for a diversity course. Lastly, we conclude the chapter with suggestions they deem as beneficial to their development and growth as social justice educators for teacher education programs to consider.
Details
Keywords
This study aims to explore customer personality-related antecedents of customer citizenship behaviors (CCBs) that benefit service providers. It also investigates two-step…
Abstract
Purpose
This study aims to explore customer personality-related antecedents of customer citizenship behaviors (CCBs) that benefit service providers. It also investigates two-step consequences of CCBs: customer satisfaction and intention to continue the relationship.
Design/methodology/approach
US consumers (n = 665) participated in online surveys regarding three types of service businesses with different levels of customization and customer contact. Data were analyzed using structural equation modeling.
Findings
Results show a significant, positive impact of the two dimensions of prosocial personality (i.e. other-oriented empathy and helpfulness) and proactive personality on CCBs. Additionally, CCBs increase customer satisfaction and, in turn, intention to continue the relationship.
Research limitations/implications
This study suggests the importance of customer prosocial and proactive personality as antecedents of CCBs. Beyond intention to participate in CCBs, the present study shows that customers perceived satisfaction from CCBs, resulting in intention to continue the relationship with their service provider. Further research should investigate other types of customer personalities such as conscientiousness and agreeableness.
Practical implications
Service providers should understand customer personalities that lead to voluntary behaviors that benefit their organizations. This understanding allows the service providers to better communicate with their customers and to receive more assists from customers.
Originality/value
Previous research has shown that customers’ attitudinal perceptions impact CCBs. In contrast, this study highlights the strong and positive impact of customer personalities, prosocial and proactive personality, on CCBs. Another significant contribution of this study is that it incorporates the potential consequences of CCBs.
Details
Keywords
One of the emerging roles of management accountants in organizations is the design and operation of their organization's knowledge management system (KMS) that ensures the…
Abstract
One of the emerging roles of management accountants in organizations is the design and operation of their organization's knowledge management system (KMS) that ensures the strategic utilization and management of its knowledge resources. Knowledge-based organizations face identifiable general risks but those whose primary product is knowledge, knowledge-products organizations (KPOs), additionally face unique risks. The management accountants’ role in the management of knowledge is even more critical in such organizations. We review the literature and survey a small convenient sample of knowledge-products organizations to identify the general risks knowledge-based organizations face and the additional risks unique to KPOs. The general risks of managing knowledge include inappropriate corporate information policies, employee turnover, and lack of data transferability. Additional risks unique to KPOs include the short life span (shelf-life) of knowledge products, the challenging nature of knowledge experts, and the vulnerability of intellectual property. The paper includes recommendations for management accountants in KPOs to develop and maintain competitive advantage through their KMS. These include developing enterprise-wide knowledge policies, fostering collaboration and documentation, addressing knowledge security, and evaluating the effectiveness of the KMS.
Coby V. Meyers and Bryan A. VanGronigen
Limited research on root cause analysis exists in educational leadership. Accurately diagnosing and detailing root causes—the why—of organizational failure, as is relatively…
Abstract
Purpose
Limited research on root cause analysis exists in educational leadership. Accurately diagnosing and detailing root causes—the why—of organizational failure, as is relatively common in other fields, could improve principals' ability to devise situationally- and contextually-responsive solutions in their improvement plans. In this study, the authors analyze school improvement plans to provide insight into how principals use root cause analysis to identify their and their school's failures as a way to respond strategically with goals and action steps.
Design/methodology/approach
In this exploratory qualitative study, the authors develop coding schemes and leverage an existing rubric of school improvement plan quality to assess what principals identify as root causes for 216 priorities across 111 school improvement plans.
Findings
The overall quality of root causes submitted by principals was low, typically between “beginning” and “developing” stages. The majority of root causes aligned with priorities and desired outcomes, but fewer than one-third had a systems focus. Moreover, less than half of root causes suggested that school leaders played a part in the organizational failures. The vast majority of plans instead identified teachers as the root cause, foundational fault or “why” of the problem.
Originality/value
An increased understanding of root cause analysis conceptualization and development seems necessary if improvement planning is to be a strategic response to a school's most serious organizational challenges. The predominant approach to school improvement planning has focused almost exclusively on how to succeed or become better with little investment in identifying root causes of organizational decline or failure. This initial study of root cause quality in school improvement planning is a key first step in critically thinking about how improvement is to be achieved when failure is unconceived.
Details
Keywords
Hyo Jung Chang, Hyeon Jeong Cho, Thomas Turner, Megha Gupta and Kittichai Watchravesringkan
The purpose of this paper is to identify selected store attributes of activewear specialty retailers that impact consumers’ satisfaction, which in turn influence word-of-mouth…
Abstract
Purpose
The purpose of this paper is to identify selected store attributes of activewear specialty retailers that impact consumers’ satisfaction, which in turn influence word-of-mouth (WOM) and retail patronage behavior.
Design/methodology/approach
Using an on-site store intercept, 150 responses were collected to answer hypothesized relationships. An exploratory factor analysis was first performed followed by a confirmatory factor analysis and a structural equation analysis.
Findings
Results revealed that sales employees and store atmosphere attributes of activewear specialty stores had a positive influence on consumer satisfaction, which in turn had a direct impact on WOM and repatronage intentions for activewear specialty stores. Therefore, in order to satisfy consumers, activewear specialty retailers need to ensure that they provide an attractive and pleasant shopping atmosphere. Furthermore, satisfied consumers are likely to spread positive WOM about the retailer and display their intention to revisit the store in the future. The authors conclude by discussing the results and suggest implications and future research directions.
Originality/value
The findings of this research shed light on the managerial implications for activewear specialty retailers with regards to marketing strategies and consumers’ attitudes.
Details
Keywords
Dustin Moon, Rajkumar Venkatesan and Paul W. Farris
This case is intended to be part of a first-year MBA marketing course or a second-year elective in advertising, integrated marketing communications, market research, or marketing…
Abstract
This case is intended to be part of a first-year MBA marketing course or a second-year elective in advertising, integrated marketing communications, market research, or marketing analytics. It provides students with two real advertising experiments and the challenges involved in executing them. It allows for discussion of the need for advertising experiments, and, at a more general level, the need to measure the return on marketing. Biases surrounding the field experiments provide an opportunity for discussion about the problems with establishing a causal relationship between advertising and sales.
The purpose of this paper is to apply economic and ethical analysis to natural disasters such as Hurricane Katrina to determine which approaches to disaster relief work best and…
Abstract
Purpose
The purpose of this paper is to apply economic and ethical analysis to natural disasters such as Hurricane Katrina to determine which approaches to disaster relief work best and which should be abandoned.
Design/methodology/approach
This paper provides a combination of narrative with argument and analysis.
Findings
Government involvement in disaster relief has proven to be economically inefficient and also rights‐violating. Private sector initiatives and economic and political freedom provide better solutions.
Practical implications
The findings point to ways that can improve the economic efficiency of providing disaster relief while also safeguarding property and contract rights.
Originality/value
This paper combines economic and ethical analysis and includes discussions from the perspectives of both utilitarian ethics and rights‐based ethics, which is not usually done in the economics literature.
Details
Keywords
Susan Chaplinsky, Luann J. Lynch and Paul Doherty
This case is one of a pair of cases used in a merger negotiation. It is designed to be used with “British Petroleum, Ltd.” (UVA-F-1263). One-half of the class prepares only the…
Abstract
This case is one of a pair of cases used in a merger negotiation. It is designed to be used with “British Petroleum, Ltd.” (UVA-F-1263). One-half of the class prepares only the British Petroleum (BP) case, and one-half uses this case. BP and Amoco are considering a merger, and are in the process of negotiating a merger agreement. Macroeconomic assumptions, particularly forecasting future oil prices in an uncertain environment, and assumptions about Amoco's ability to reduce exploration and production costs make Amoco's future cash flows difficult to predict.
Details
![University of Virginia Darden School Foundation](/insight/static/img/university-of-virginia-darden-school-foundation-logo.png)