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In the process of transformation, governments have to deal with a host of stakeholders and complex organizational and technical issues. In this viewpoint paper, an argument is made in favour of using gaming and simulation as tools designed to aid the transformation and reengineering of government. Based on the argument, a research agenda is proposed.

The approach taken is a combination of literature research, argumentation and illustrations.

Simulation and gaming have the potential to be used to activate and involve stakeholders at all layers of government in transformational efforts. These tools should be closely connected to visualization and interaction options, to facilitate communication and participation. Because the various stakeholders involved have different views and different approaches, it is both necessary and difficult to involve them in identifying problems and developing solutions. Given the considerable potential of these tools, more research is needed on the use and development of participative simulation and gaming tools.

Although gaming and simulation have been used in many domains, they have yet to be tried in the area of e‐government. More research is needed into the instruments that can help governments in their transformation processes.

E‐government projects should be supported by tools such as gaming and simulation to facilitate the participation, involvement of and communication among the various relevant stakeholders, to create a shared understanding of the problems and of future scenarios.

The primary value of this viewpoint lies in the analysis of the potential opportunities of gaming and simulation in terms of transforming and reengineering government and the research agenda that follows from this analysis.

Scant attention has been given to the role of enterprise architecture (EA) in relationship to risk management in information system development projects. Even less attention has been given to the inter‐organizational setting. The aim of this paper is to better understand this relationship.

The relationship between EA and project failure/success is investigated by – through a workshop – creating a retrospective view on the use of architectures in large and complex ICT‐projects.

Failure factors can be grouped in organization network, people, process, product and technology categories. The findings show that a disappointingly limited number of public sector development projects make sufficient use of architecture as a risk management instrument. Architectures should be considered both as a risk‐mitigating instrument and as an organizational shaping routine to reduce project failure and manage risk in organization networks.

A single workshop with a limited number of participants was conducted. The findings need further refinement and generalization based on more empirical research investigating the relationship between architecture and project failure.

Architecture should give explicit consideration to risk management and help to draw attention to this. Governance mechanisms need be defined to ensure that the organizations' members become aware of both architecture and risk management. Risk management and EA have similarities, as they are both an instrument and an organizational shaping routine.

Governments collaborate more and more in organizational networks and for that reason often multiple organizations are involved in information system project developments. Enterprise architecture as a risk mitigation instrument has not, to date, been given attention.

The purpose of this paper (editorial) is to introduce a collection of “best papers,” selected from the 11th International Conference on Digital Government Research (dg.o, 2010), that are devoted to the technical, managerial, social and policy challenges and issues of collaborative e‐government. It provides a conceptual model for collaborative e‐government that may be used to explain the motivations and findings behind these studies.

The paper outlines a conceptual model of collaborative e‐government using value‐driven, citizen‐driven, cost‐driven and technology‐driven forces that tie together various e‐government collaboration projects. A brief survey of government collaboration projects is presented and a set of research questions on collaborative e‐government are formulated.

The conceptual model of e‐government collaboration forces provides a framework that encompasses the research questions, topics and themes addressed in various digital government papers, especially those in this issue.

The paper introduces and summarizes seven research papers relative to the theme of e‐government collaborations, identifying a set of research challenges, opportunities, and unique solutions drawing on past experiences.

In this paper, the authors address the lack of methodologies and tools that support community and consensus processes in online settings while also acknowledging agonistic conflicts and a diversity of interest communities. The purpose of this paper is to develop a methodology and tool support for analysing discursive processes, as well as for creating structural support for better informed deliberative processes.

This participatory design is based on two case studies of urban planning projects in Swedish municipalities. An ethnographic study of information practises among municipality officials and residents exposed a need for supporting the direct communication with citizens and non-governmental organisations (NGOs), as well as democratic processes within groups.

The authors show how a general participatory methodology on different levels of governance can be supported using a standard type of interface and analytical tools for structured discussions and statistics.

The tool design has not been tested in any larger scale. The tool is at present foremost useful for communicating in participatory contexts. The actor perspective in the methodology used means that the actors, rather than organisations, are highlighted as the owners of specific questions. It also means that a survey or discussion initiated by a government can have competition from other actors using the same instruments or data.

Except for being an analytical tool for analysing participatory attributes and for better understanding of how decisions are formed, the platform also includes tools for more elaborated decision support, as well as support for voting and pro/con argumentation integrated with discussion forum for providing reasonable conditions for a broader more well-structured participation.

The actor perspective in the suggested methodology and tool support means that the actors, rather than organisations, are highlighted as the owners of specific questions. It also means that a survey or discussion initiated by a government can have competition from other actors using the same instruments or data.

This platform provides integrated analytical tools and elaborated decision support for individual users, to support democracy from a micro-perspective rather than from a government perspective, and reaches significantly beyond the capacities of similar tools and methods presently available. The traditional dichotomy between the government and the citizens in e-government research is, thus, avoided by developing a tool that takes the individual actor as the starting point rather than an abstract collective.

This paper aims to shed light into money laundering using bitcoin. Digital payment methods are increasingly used by criminals to launder money obtained through cybercrime. As many forms of cybercrime are motivated by profit, a solid cash-out strategy is required to ensure that crime proceeds end up with the criminals themselves without an incriminating money trail. The authors examine how cybercrime proceeds can be laundered using services that are offered on the Dark Web.

Focusing on service-percentages and reputation-mechanisms in underground bitcoin laundering services, this paper presents the results of a cash-out experiment in which five mixing and five exchange services are included.

Some of the examined services provide an excellent, professional and well-reviewed service at competitive cost. Whereas others turned out to be scams, accepting bitcoin but returning nothing in return.

The authors discuss what these findings mean to law enforcement, and how bitcoin laundering chains could be disrupted.

These cash-out strategies are increasingly facilitated by cryptocurrencies, mainly bitcoin. Bitcoins are already relatively anonymous, but with the rise of specialised bitcoin money laundering services on the Dark Web, laundering money in the form of bitcoins becomes available to a wider audience.