Information competency instruction is an essential component of the strategic mission of Fletcher Library at Arizona State University West. Instuction programs include drop‐in…
Abstract
Information competency instruction is an essential component of the strategic mission of Fletcher Library at Arizona State University West. Instuction programs include drop‐in basic skills classes, course‐integrated instruction taught by subject librarians, and an online tutorial currently under development. From summer 1999 through summer 2000, faculty members and subject librarian for the Integrative Studies Program collaborated to integrate information competency instruction and assessment into the program’s gateway course. Two sessions were developed and taught by the librarian. A prelimanry assessment programms developed to evaluate student outcomes and to serve as the foundation of a future programmatic assessment program. This paper reports on the resulting sessions, the assessment, modifications made as a result of the information gathered and its place in the development of programmatic competencies.
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Laverne Simoneaux, Barbara J. D’Angelo, Karen Jung and and Elizabeth Orgeron
As an instructional medium, the World Wide Web offers a multitude of options for educators. This paper highlights the design, implementation and use of the WWW to provide and…
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As an instructional medium, the World Wide Web offers a multitude of options for educators. This paper highlights the design, implementation and use of the WWW to provide and evaluate library instruction including: a curriculum‐ integrated tutorial for learning online resources, critical thinking and other information literacy skills; “Ask a librarian” e‐mail reference service; a multi‐user object‐oriented environment (MOO) for real‐time course‐integrated instruction and synchronous reference service.
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Anna Marie Johnson, Claudene Sproles and Robert Detmering
– The purpose of this paper is to provide a selected bibliography of recent resources on library instruction and information literacy.
Abstract
Purpose
The purpose of this paper is to provide a selected bibliography of recent resources on library instruction and information literacy.
Design/methodology/approach
Introduces and annotates periodical articles, monographs, and audiovisual material examining library instruction and information literacy.
Findings
Provides information about each source, discusses the characteristics of current scholarship, and describes sources that contain unique scholarly contributions and quality reproductions.
Originality/value
The information may be used by librarians and interested parties as a quick reference to literature on library instruction and information literacy.
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Claudia Dossena, Francesca Mochi, Rita Bissola and Barbara Imperatori
The research and practice agree that social media are reshaping strategy and organization rules across industries. Nevertheless, how social media can become a source of…
Abstract
Purpose
The research and practice agree that social media are reshaping strategy and organization rules across industries. Nevertheless, how social media can become a source of competitive advantage remains under-investigated and there is no evidence about which capabilities and competencies can effectively and strategically exploit social media. By merging the literature on social media management and hospitality, the authors develop and test a theoretical framework that identifies the most relevant capabilities and competencies for using social media in the food service sector. The paper aims to map them and understand which ones are relevant according to different strategic choices of social media use.
Design/methodology/approach
The authors adopted a qualitative methodology using semi-structured interviews to managers or owners of 14 restaurants in a big city in Northern Italy.
Findings
The theoretical framework suggests that social media could be strategically used for different aims by relying on specific capabilities and competencies. The authors tested it and found that, though nowadays restaurant managers mainly focus on a narrow set of social media competencies linked to relational and marketing capabilities, some also rely on social media to promote organizational change and innovation.
Originality/value
The authors propose a theoretical framework and preliminary evidence on capabilities and competencies declined for the food service sector. The model considers different uses of social media and related capabilities and competencies by mapping them accordingly to their strategic use. The authors preliminarily validate our framework and highlight the competencies possessed by the restaurant managers of our sample and their alignment with the strategic use of social media.
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Anna Marie Johnson, Amber Willenborg, Christopher Heckman, Joshua Whitacre, Latisha Reynolds, Elizabeth Alison Sterner, Lindsay Harmon, Syann Lunsford and Sarah Drerup
This paper aims to present recently published resources on information literacy and library instruction through an extensive annotated bibliography of publications covering all…
Abstract
Purpose
This paper aims to present recently published resources on information literacy and library instruction through an extensive annotated bibliography of publications covering all library types.
Design/methodology/approach
This paper annotates English-language periodical articles, monographs, dissertations and other materials on library instruction and information literacy published in 2017 in over 200 journals, magazines, books and other sources.
Findings
The paper provides a brief description for all 590 sources.
Originality/value
The information may be used by librarians and interested parties as a quick reference to literature on library instruction and information literacy.
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This study compares quality assurance across two case studies in the UK; a commercial organization operating in the private sector and a university. Case Study A is a private…
Abstract
This study compares quality assurance across two case studies in the UK; a commercial organization operating in the private sector and a university. Case Study A is a private education organization specializing in the delivery of business and management programs. Case Study B is a university that delivers courses across four academic schools and through a number of partnerships. The business school offers a range of undergraduate and postgraduate degrees in business management, economics, accounting, events, tourism, marketing, entrepreneurialism, and human resources. Semi-structured interviews were conducted with 11 organizational members from across the two organizations including 8 academics/tutors, 6 of whom are also employed as external examiners and/or external quality assurers (EQAs). The study compares the remit of both EQA working on behalf of awarding bodies and external examiners working on behalf of universities. The EQA role is conceptualized as an “arbiter of standards” whereas the external examiner is more likely to be considered as “critical friend.” This variance in conception has important implications for the way the process of quality assurance is conducted and utilized in support of program and institutional development. The research finds that one of the most significant differences between quality assurance processes in Case Studies A and B is the way in which student feedback is collected and utilized to support and enhance the process of review. This chapter provides recommendations designed to capitalize on the value of the quality assurance process through greater alignment of teaching and assessment strategy and policies and procedures in practice.